Government of Odisha i OTMS Project ( Integrated Odisha Treasury Management System )

1. Government of Odisha iOTMS Project (Integrated Odisha Treasury Management System )

2. Overview of Treasury Organization Prepare, Publish State Budget AG (O) Account Compilation and maintaining of state financial transaction Finance Department Allotment Distribution CO wise Disbursement of Govt. Payment and Receipt of Govt. Revenue Departments (38) Allotment Distribution DDO/Divisions wise Agency Bank Controlling Officer (169) • Inspection and Monitoring of treasuries • Procurement and distribution of stamp Submit bills to treasuries DDOs (6713) • Processing of Govt. claims for • payment and receipts • Preparation of First level accounts • Disbursement of pension • Sale of Stamps Pension and submission of Govt. dues Pensioners And Citizens

3. Challenges & Solution • Journey

4. Key Performance • Treasury Portal (https://www.odishatreasury.gov.in) • Online Budget Distribution and Expenditure Monitoring System • Online works expenditure Monitoring System • E-Receipt (Online Challan Submission System) • Electronic Disbursement • Citizen Services • Decision Support System (DSS), Dashboard and Management Information System(MIS) • Portal as an Interface • AG(O) • Controller of Accounts (CoA) • Administrative Departments (AD) • Drawing and Disbursing Officers (DDOs) • PSBs(Public Sector Banks) • Mail Notification • Online Call Monitoring and bug tracking system

5. Budget Distribution Solution Achievements G2G services Online budget distribution Features Electronic distribution / redistribution / re-appropriation without manual intervention Availability of real time data at CO, DDO and treasury level Possibility of excess expenditure is eliminated Mail-Notification service of allotment distribution. Online distribution of works expenditure Features Paradigm shift from Letter of Credit (LC) based control Works expenditure booked against proper head. Ensures payment remains within the budgetary provision. Achievements

6. Pension Payment Solution G2C & G2G services Revised Pension Disbursement Features Business Process Re-Engineered Ensures complete automation process in pension payment. Innovations Automated system generated pension bills. No need for Pensioners to come to Treasury. Decision Support System and MIS Features Availability of real time data centrally with Drilldown to minute level Provides graphical comparative analysis of expenditure and revenue AG Interface Features Online submission of Treasury accounts Import of treasury accounts in VLC system with less human intervention

7. Government Receipt Solution G2C & G2B Services Government Receipts Business process Re-engineered Innovation in Online payment Treasury Portal provided a platform for all the Revenue Earning Department. From multiple to single scroll facilitate easy accounting. Single transaction for payment of multiple taxes. Single Treasury for account of the entire receipt of the State. Innovation in Offline payment Business process Re-engineered Benefits Facility for payment through multiple Banks Convenience for the tax payer Ensuring faster credit of Government receipts MIS reports in different types of format for the Revenue Earning Department Seamless process of accounting with minimum of human intervention 7747 reams of paper and 3873 million man hour saved More and more people using this system No. of electronic challan is now more than 30% of total challans

8. Government Payment Solution G2E, G2C & G2B Electronic Disbursement System Features Business process Re-engineered All treasury disbursement of Rs. 5000 and above through electronic payment to individual. Use of metal token discontinued. Introduce SMS/e-Mail notification to stakeholders. Physical artifacts movement discontinued. Electronic mode of data transfer between treasury and RBI. One point communication between CePC and RBI Advantages Direct credit to the beneficiary account Prevents unnecessary accumulation of Government funds in the DDO’s Current Account Seamless accounting in the Treasuries Achievement Available in all Treasuries from 1st of August, 2013 More than 17 lakhs beneficiaries involving 13,000 crores (approx.) have been disbursed

9. Citizen Services & Transparency G2C Services Bill Status enquiry Ensures transparency Keeps the stakeholders informed Reduce footfalls of DDO. Challan Query Easy and quick retrieval of challan details Pension Payment Status Ensures transparency Pension component wise payment details Pension Slip Public Grievance Citizen can lodge complaints relating to Treasuries (bi-lingual forms) Centrally monitored by identified officers of DTI (O) Other Services Facility of downloading important forms, notices and circulars, Bi-lingual feedback space Availability of online user manual Availability of relevant static information

10. Project Achievements • Minimize Delay • Rendering Accounts • Bill Processing. • Accuracy • Reduce Treasury Suspense • Expenditure without Budget Provision

11. Project Achievements • Efficiency • Workload Increased with reduced man power • Transparency • Externalized services • Allotment Status • Bill Status Enquiry including pension bills • Challan Query • Convenience • Reduction in transaction cost of Tax Payment • Payment of Pension We have saved more than 28 thousand reams of A4-size papers & 8.5 million man hours

12. Project Management and Monitoring

13. Help Desk and Call Management Mantis – Online call management software Ease access to treasury users 24 X 7 Free and open source software Customizable issue workflow Users can monitor specific issues Help Desk Toll free facility 16 Hours managed service by trained and technical persons Call management MIS Periodic Review of Call Management and project status report

14. Third Party Assessment/Award/Appreciation • Winner of CSI-Nihilent eGovernance Awards 2010-11 "Award of Appreciation” • Winner of the Gold Medal for being the “Best Government Portal” in 15th National e-Governance Convention, Bhubaneswar. • Project details published in a book on e-Governance from ICFAI University press. • Selected as Site of the Week (02/Jan to 08/Jan/2012) by Government of India Web Directory • Entire portal is VerisignCertified • AG System Audit compliance, audited by Accountant General, Orissa • System audited by STQC

15. Thank You