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Feedback from Global Tivoli User Group Council Meeting

Feedback from Global Tivoli User Group Council Meeting. Michelle Jordaan. Feedback re Tivoli User Groups. T ivoli/IBM User Group programme Global Tivoli User Group (GTUG) What other TUG’s are doing TUGSA. Global Tivoli User Group (GTUG).

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Feedback from Global Tivoli User Group Council Meeting

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  1. Feedback from Global Tivoli User Group Council Meeting Michelle Jordaan

  2. Feedback re Tivoli User Groups • Tivoli/IBM User Group programme • Global Tivoli User Group (GTUG) • What other TUG’s are doing • TUGSA

  3. Global Tivoli User Group (GTUG) • Mission – To extend the effectiveness of Tivoli user groups…as well as expand Tivoli user group networking capabilities globally. • Monthly conference calls – 2 hours • 1 hour to discuss GTUG business • Action items • TUG website • Requirements • 1 hour to provide feedback to Tivoli on selected topics

  4. GTUG Requirements Process • Your GTUG Representatives • They are your voice into Tivoli for User Group issues • They will submit your requirements • GTUG members select items from list and work with Tivoli to resolve • What can you do? • Review the GTUG requirements list and provide feedback to your GTUG rep on what issues are important to you • Present and volunteer to champion new issues that you feel would be of benefit to the global user community • Get involved in your users group • What GTUG will do for you • Work through the requirements and report back to the users groups on the progress on the selected issues • Publish monthly updates to the requirements

  5. Requirements Status

  6. GTUG - Summary • Tivoli is listening to the GTUG council • Requirements play an important role in the council • TUG website – check out the presentations, newsletters, and links

  7. TUG Activities Activities for each TUG vary greatly • Frequency • Duration • Attendance • Costs

  8. TUG Activities Topics include • Share practical experiences • User presentations • IBM/Tivoli Technical presentations • Round table discussions • Requirements • Training • Networking

  9. TUGSA Suggestions for Topics • Practical experiences on FW4.1 upgrade • Endpoint Management (e.g. 3 volunteers to present what they do, initiate discussion) • Demo/discussion on Pervasive Device Management • Tivoli Data Warehouse technical presentation • Technical presentations / demo on …. • Transaction Performance - TMTP 5.2 • …

  10. TUGSA Tivoli is desiring to speak to the Tivoli user groups • New Product Design Process: Interaction Design at Tivoli • Tivoli Technical Imperative Program • Tivoli Online Support Site • Getting the Most Out of your Passport Advantage Contact • Tivoli Storage Manager eSupport showcase

  11. TUGSA Suggestions for Training • Troubleshooting • Building Resource Models • DB2 for Tivoli Users • Websphere for Tivoli Users • Tivoli Implementation Foundation Skills courses (Java, XML, DataCenter concepts, Unix shell scripting) • … ???

  12. TUGSA We can each get value from a TUG in SA ! • Share experiences and best practices • User perspective vs sales perspective • Networking and knowledge sharing within SA • Contact to other TUG’s • Forum to raise issues and influence product development • Request IBM/Tivoli presentations at TUG meetings

  13. Questions? Suggestions? Comments? Michelle Jordaan michelle.jordaan@t-systems.co.za +27 83 442 1290

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