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P. B. A. IT PBA 2007-2009. December 3, 2007. Introductions. A. 52.5 full-time IT service employees 52 part-time/work study ITS employees 51 department IT staff 63 committee members outside ITS. 2007-2008 Operating Budget. A. OIT $1,462,274 - 5 FTE (includes Security & DBA)
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P B A IT PBA 2007-2009 December 3, 2007
Introductions A • 52.5 full-time IT service employees • 52 part-time/work study ITS employees • 51 department IT staff • 63 committee members outside ITS
2007-2008 Operating Budget A • OIT $1,462,274 - 5 FTE (includes Security & DBA) • TSS $1,030,237 - 11 FTE • Infrastructure/phone $2,258,588 - 20.5 FTE • Admin Computing $1,401,708 - 16 FTE • Total institutional budget $6,152,807 - 52.5 FTE • 5.286% of total institutional budget • Additional $1,626,812 (state, soft, one-time, etc.) • Total Budget $7,779,619
Accountability A • Thank you for your support • Allocated to IT since PBA - November 2006 • Salaries • Luminis System Admin – Hired – started Thursday • Web Developer – Hired • Wireless Technician - Hired • Hourly • HelpDesk $30,000 – covered existing hourly resources • On-going • $100,000 – S&E funds – Training & equipment – allocated to departments • $300,000 – Wireless including salary above – implemented & spent ahead • One-time • $700,000 – infrastructure servers, network, approx 1 year (1/7th) • $125,000 – Firewall (actual expenditure $155,000) – purchased & being installed • $126,000 – Classroom Technology including west campus (Academics) – in process • $170,000 – Sun System Upgrade (done fall break move to UVU) • $300,000 – TouchNet implement & first two years (in planning stages) • $122,500 – DegreeWorks purchase & consulting/training (contract signed) • $15,351 – Fiber Canyon Park – fiber to park - waiting on final contract • $110,000 – Title III project funding for ODS/EDW – ODS running, EDW scheduled
Accountability A • Major successes • Free wireless for campus • SUN hardware replacement • UVU domain for Banner & UVLink (Luminis) • ODS implementation • Other major projects (see handout)
Develop, refine, and integrate campus master plans, including funding priorities, to direct the planning process for future growth Pursue the implementation of the campus facilities and information technology master plans Planning requests P • IT Master Plan - changes & updates - review & adopt • Plan for this year - See handout of projects & infrastructure budget for 07-08 • Plan for next year - based on PBA process, internal and state funding • In the future we need to look at: • Life-cycle planning for infrastructure, computers, growth, projects, etc. • Look at what is already being spent - look for efficiencies, reallocations
Strategic Directions Primary focus P • Transition to UVU • Working on state initiative for High Performance Computing • Server, Web services and Web site migration • Lifetime portal available for alumni • Working on policies for IT & security • Distinctive educational opportunities • Support college with IT resources • Engaged learning through technology tools • Distance education, satellite campuses etc. • Programs & Services to Recruit & Retain • UVU website as a recruiting tools • Hobsons, Title III, ODS, DegreeWorks, TouchNet, etc • Support good customer service for and through technology
Strategic Directions Operational needs P • Manage & Expand resources for mission/growth • IT Master Plan • Working with State CIO’s group & UEN for state funding • Providing environment for faculty, staff & students! • Attract, retain & develop faculty & staff • Invested in training • Hiring process, technology tools to retain, etc. • Foster professionalism, collaboration, communications, transparency • Communications & Information tools • Technology & professionalism • Security
Budget priorities B • Positions to support college at the current level of expectations & needs • Funds for existing IT infrastructure • Projects to support strategic directions • Stay current with growth & best practices • Promote & support innovation & automation Internal PBA process - sorted through over $10 million in requests
Ensure adequate staff to support excellence in programs and services Request #1HelpDesk Technician B • $57,922 full-time technician salary base • Supporting 112 new employee this year • More phone calls each year • Supporting more student services • ****Computers per tech (admin) • IT Steering Committee request also Over 4000 computers on campus
Request #2 Banner Security Officer B • $86,740 salary base Requested by EAMT & functional areas Protecting data through security is important! Top 5 concern of CIOs in higher education Secure sensitive information & audit access Stop the improper flow of sensitive information • Review and align academic and institutional policies with best practices of peer institutions
Request #3 Existing IT Infrastructure B • Request $100,000 base $496,000 one-time (move toward base funding later) • Funding for 1 year replacement and progress to base funding of Infrastructure $6.5 million infrastructure with 7 year life • Network, Servers, Other (Wiring, UPS, Phone, Rooms, prox. locks, etc.) DLC adds $535,566 in network infrastructure
Request #4Existing Software/IT contracts • $30,182 base Software & Maintenance • 5% increase on existing $603,629 = $30,182 (these are licenses/contracts not covered by state funds) • Additional needs – look for internal/state funding • New software/hardware (telephone upgrade, soft phone) ($35,000 one-time) • Security appliances & software funding ($30,000)
Request #5 Oracle Developer B • $86,470 salary base • ODS & Title III to support (1/2 year from grant) • 3 more IR specialist to support • Growing number and complexity of requests • Retention initiative!
Request #6 Google Search Appliance B • $50,000 one-time • Better search capabilities on website • Better control of search outcomes • Discussed & recommended by SWAT/UVWAC
Request #7Virtual Lab Phase I B • $20,000 one-time • Use to support demo project and up to 50 concurrent users • Use students funds? • On-going money needed later • Fully develop distance education, extended learning programs, summer programs, and satellite campuses/facilities
Request #8 Data Center & wireless in DLC B • SAN $450,000 O • Data center infrastructure $348,850 O • Wireless in DLC $144,000 O Current SAN is reaching limits and is 5 years old High performance computing power & space Aging server rooms Out of space
Request #9 Automation System support B • $57,922 salary base • Growth of systems & locations • 24 systems to 39 systems • Existing systems support 31 more locations/clients • Systems include: One-Card, imaging, scheduling, advising, One-stop, loan management, antivirus, billing, credit card systems, PE checkout, Crystal, etc.
Request #10 hourly money • $60,000 hourly – prefer base but one-time is OK • The following prioritized needs have been identified • WDS – One-time immediate $40k • Automation – $25k • Security - $25k • OIT support- $25k • HelpDesk $30k • Infrastructure $22k • WDS on-going 40k • Telephone services (soft to hard funded) • Media services hourly
Request #11 Network & Desktop Security • $57,922 salary base Protecting data through security is important! 2000 attacks per hour, 31% of network traffic Top 5 concern of CIOs in higher education Second biggest concern is cleaning up old data from desktops and laptops and protecting them • Review and align academic and institutional policies with best practices of peer institutions
Request #12 Video/cable system upgrade • $35,000 for Phase I one-time Limited channels to areas of campus that can’t currently receive it. Expands possibilities for academic resources Future of cable systems
Others that we support • 1. Retention & training initiatives for current employees • 2. Director Academic Computing $85,740 • 3. Digital Signage position $50,000 • 4. Emergency Communications (state funding) • 5. Business Office Business Analysis (IT position) • 6. Media • Media life cycle $120,000 on-going • SRS & computers in classroom (or laptops) - $60,000 • Video Surveillance • UEN room upgrades • Media enhanced classrooms build out/ equipment check out • 7. Software serving (virtual labs) - $100,000 on-going • 8. Computers in labs and offices R&R - $400,000 • 9. State disaster recovery project – State funding • 10. Turnitin 3 year contract - $70,000 • 11. Faculty notebook computer initiative - $100,000 • 12. DLC commons – R&R and support (to Center for Student Computing) • 13. MicroFiche Scanner
Funding Opportunities • State Higher Education Initiatives • Software • Infrastructure one-time • Disaster recovery • Emergency communications • IT infrastructure Bill • Internal Reallocations • PBA process
Summary- Prioritized Requests • 1 HelpDesk Technician $57,922 Base • 2 Banner Security Officer $86,740 B • 3 Network, Server, Storage, Backup Infrast. $100,000 B $496,000 O • 4 Software & Maintenance increases $30,182 B • 5 Oracle Developer $86,740 B • 6 Google Search Appliance $50,000 O • 7 Data Center & wireless in DLC $942,850 O • SAN $450,000 • Data center infrastructure $348,850 • Wireless in DLC $144,000 • 8 Automation Support Position $57,922 B • 9 Virtual Lab phase I $20,000 O • 10 Hourly Money $60,000 B/O • 11 Security Technician $57,922 B • 12 Video Upgrade Phase I $35,000 O • 13 Other Campus Priorities listed above P B A