Commuting and Travel Costs Are Increasing

1. Commuting and Travel Costs Are Increasing Congestion costs the peak-period traveller hours per year British workers are wasting 4.6 million hours a day commuting

2. Increase communication, extend your reach and reduce costs with online meetings and webinarsJane Anderson, Corporate Sales EMEASophie Vandriessche, Sales Manager EMEA

3. Citrix Online – Quick Facts A division of Citrix Systems, Inc. (Nasdaq: CTXS) Secure, easy-to-use products for remote access, support and online meetings/events Award-winning solutions Global presence More than 35,000 business customers worldwideLeader in managed Web-based access, support, online meeting, Webinar, and audio collaboration software and services:

4. Citrix Online Next Generation Real-Time Collaboration and Access • $261M revenue 2008 • Based in Santa Barbara • More than 700 employees WW Global Leader in Application Delivery Infrastructure • Nasdaq: CTXS • $1.6B revenue 2008 • 230,000+ corporate customers • Partners in over 100 countries

5. Comprehensive Offering Secure Online Meetings for Everybody Comprehensive Remote Support for Any Size Business Easy, Secure and Cost-EffectiveRemote Access Do-It-Yourself Online Events

6. Effective Online Webinars

7. Evolving Business Climate • Globalisation • – 24 hour work day • Consolidation • – Including partnerships • Regulation • – Information accountable • Productivity, Competitiveness • Business Continuity • Costs, Green, Telecommuting • Work / Life balance Increasing Demands on All Businesses Large and Small

8. Boost your Live Event • Pre-event collaboration • Increase attendance • Reinforce the message • Create two-way collaboration • Start discussion groups • Prepare your next live event

9. How can you start today? Save time and get more done • No Waiting • No Logistics • Present from Anywhere • No Travelling

10. Two Online Meeting Types Structured Sessions Collaborative Sessions • Smaller sessions • Encourage participation • Interact and collaborate • Larger sessions • Pre- and post-session analysis • Engage audiences

11. Reach More for Less with GoToWebinar GoToWebinar allows organizations to increase market reach, effectively present online to larger audiences and deliver company messages to a global audience. For 1-to-1,000 attendees • Primarily used for: • Internal & external Communication: Increase communication with your audience • Sales: Prospect presentations • Training: Larger sessions • Human Resources: Employee communication GoToWebinar’s flat-fee pricing and simple interface allows all businesses to easily reach large audiences for a fraction of the cost of other solutions.

12. Webinars allow you to: Increase your reach Effectively present online to larger audiences Keep members up to date Assure the Right Content at the Right Time Invite Key Speakers (who only have 60 minutes) Create additional conferences and increase income Add new target decision makers and influencers to your Database

13. How It Works GoToWebinar Send Your Invitations Schedule Your Webinar Present Your Webinar Step 2 Step 3 Step 1 Pick the date, choose a template – even add your logo. Watch the response grow day by day. See audience participation in real time. Engage people with polls and Q & A.

14. GoToWebinar: Easy Planning • Simple 3-step setup process • Webinar details • Branding and theme • Registration

15. GoToWebinar: Flexible Audio Options • Flexible Audio Options • VoIP only • Telephone only • Offer both options • Allow attendees to join with their audio preference

16. Customise content based on registration data Use Questions feature to profile attendees Monitor registration GoToWebinar: Profile Attendees and Tailor Content

17. Start GoToWebinar with One Click Just click “Meet Now” in the system tray menu

18. Demonstrate Anything from Your Screen Share Any Slide Deck, Web site, Document or Application

19. Engage and Monitor Webinar Attendees Easy presenter controls(screen sharing, keyboard/mouse, recording) Real-time audience monitoring(attendance, attentiveness, questions,speaking privileges) Polling and Q & A(pop-up polls, 1:1 text questions)

20. GoToWebinar: Attendee View 2. Control Panel 1. Viewer Window

21. GoToWebinar: Encourage Attendee Participation • One-click Webinar entry • Simple attendee interface (Audio Controls, Ability to interact) • Polling and Q&A(pop-up polls, 1:1 text and verbal questions) Type question here

22. GoToWebinar: Use Survey Results to Determine Next Steps Assess retention of information presented Use as additional attendee profile data Assess the use of online learning tools for target audience Presenter/content feedback

23. On-demand reporting Follow up with attendees Reporting and tracking for on-demand sessions GoToWebinar: Detailed Reporting

24. GoToWebinar: Record Your Webinar One-Click recording Includes audio and screen content Captures real-time demonstrations Delivers local recorded file

25. GoToWebinar: Get Link to Recording Recorded session link is stored and can be posted anywhere Allows access to information after the live event Easily track who’s viewed the recording

26. What Customers Say Homegroup Set to Halve its £1 MillionAnnual Travel Spend Using Online Meetings and webinars. “I was very keen to adopt web conferencing technology to positively impact our business. Key criteria was guaranteed security, easy set up and a simple, intuitive interface for our users. GoToMeeting and GoToWebinar tick all these boxes and are already playing a pivotal role in reducing travel expense and enabling us to work smarter, more efficiently with consistent and accurate messages.” Keith Woolley, Director of IS, Homegroup

27. What Customers Say Devon County Council Saves Over £5,000 in Six Weeks Using Citrix Online’s GoToWebinar “The restructuring happened very quickly and we didn’t have much time to get the educational programme in place. GoToWebinar really came to the rescue, allowing us to very quickly and cost effectively respond to the situation with high quality support and advice to all affected employees. GoToWebinar is incredibly easy to use and has a number of really useful features. The Webinars were very well received by the staff, who received timely advice when they needed it.” Barry Wilding-Webb, Senior Workforce Development Advisor at Devon County Council

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29. Thank you!

30. Hints & Tips: Plan wisely Publicise the webinar Choose your provider wisely Know the buttons Know your audience Make an agenda Plan your visuals Keep your audience engaged Record the webinar Follow up!