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The NH-4500 Series Hybrid Appliance offers cost-effective solutions for various projects. With the latest Intel platform, improved decoding capability, and low power consumption, it is ideal for cost-sensitive, normal/standard, and higher channel/high storage/video wall (matrix) projects.
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NH-4500 Series Product Launch 2013/12/24
Selling Point & Segments Specification Comparison Compatibility Documents RMA / DOA Agenda
Selling Point & Segments • Free compatibility concern • Latest Intel platform: Haswell • Better decoding capability than NH-4000 • Less power consumption than NH-4000 • Rackmount support • Redundant power optional • Hardware watchdog support • Segments • PRO: Cost-sensitive • ENT: Normal / Standard projects • EXT: Higher channel / High storage / Video wall (matrix)
Compatibility • SCB DVR cards • 4 pcs DVR: 6000S / 7000S / 7100 / 8000HD • NH-4500-PRO/ENT: Max 64ch analog • NH-4500-EXT: Max 48ch analog • Recording HDD • Same as Mainconsole • Recommend non-green type HDD • Support DAS / iSCSI
Documents • Internal \\10.0.0.10\Sales\Product\Hybrid_Appliance_NH-4500 • External ftp://nuuo.dnsalias.com/_ProductDoc/Hybrid_Appliance_NH-4500_Series/
RMA / DOA • RMA / DOA Criteria • DOA (Within 30days from NUUO shipping date) • Cannot boot up, cannot start OS, outlook damaged • RMA (30 days~2years from NUUO shipping date) • Cannot boot up, cannot start OS • RMA Flow • Device back to HQ with RMA form • FAE forwards device to QC • Function goods replacement to FAE • QC generates RMA report for FAE
RMA / DOA • Repairment Fee • Within warranty • No repairment fee unless human error • Out of warranty • Provides repairment fee per case • NUUO OP/QC forwards repairment fee to FAE • Repairs after price agreement