130 likes | 251 Views
Confirm MTAC Summary . November 2003. MTAC Work Teams – Purpose . Training & Certification Team Address USPS & Customer training Certification Program under development Reports Team Enhance Shared Reports Substantial Improvements to Shared Reports Pre-Shipment Team
E N D
Confirm MTAC Summary November 2003
MTAC Work Teams – Purpose Training & Certification Team • Address USPS & Customer training • Certification Program under development Reports Team • Enhance Shared Reports • Substantial Improvements to Shared Reports Pre-Shipment Team • Develop Strategies for Quality Pre-Shipments
MTAC Work Teams – Purpose Scan Performance Team • Address scan performance • Addresses data accuracy issues Futures Team • Explores new uses for Confirm & PLANET Code
Training & Certification Team Accomplishments • Developed Training Modules • Confirm Overview Module • Pre-Shipment Notification Module • Developed Confirm Certification Program • Developed Standard Operating Procedures • Developed Certification Document • Tested Certification with First Customer
Confirm Certification Program • Quality Barcodes • Quality Pre-Shipment Notification • Quality Mail Preparation • Quality Mail Induction • Quality Scan Data Interpretation
Confirm Certification Program Benefits • Foundation for Metrics (Individual, Aggregate) • Common Platform to Diagnose Delivery Issues • Trained USPS support • Confidence in Data (Customer & USPS) • Increased Diagnostics & Analytics
Benefits of Certification Benefits • Shared Reports • Delivery vs Service Goal Report • In Home Window Delivery Report • Confirm Problems Report • Mailpiece Summary Report • Mailer Quality Report
New Website – mailtracking.usps.com The Mail Tracking & Reporting landing page contains links to several elements in MT&R, including Confirm.
Reports Team Accomplishments • Launched 5 new Shared Reports: • Delivery vs. Service Goal Report • In Home Window Delivery Report • Mailer Quality Report • Confirm Problems Report • Mailpiece Summary Report
Reports Team Accomplishments • Greater Analytics • Longer Retention Periods • More Specific Diagnostics • USPS Trained
Pre-Shipment Team Accomplishments Improved Pre-Shipment Process • Pre-Shipment Functions consolidated (mailtracking.usps.com) • Improved editing functionality • Improved search capability • Improved file format testing process • Enhanced Error notification • Enhanced Pre-shipment quality indicators
Scan Performance Team Accomplishments • Increased Stop-the-Clock Operations • Established scan performance definitions • Determined scan rate performance qualifiers • Developed Data Quality Indicators • Confirm Problems Report • Mailer Quality Report
Future Team Accomplishments • Explored alternative architecture for the PLANET Code to provide uniqueness without reliance on POSTNET. • Identified potential future applications utilizing a USPS database architecture relying on PLANET Code uniqueness • Collaborated with IMAQ’s study of 4-state barcode technology