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NGO Websites. Course Instructors: Eric R. Jacobs, M.B.A. Sandra M. Jacobs, M.B.A. US Peace Corps L’viv Catholic University’s Institute for Non-Profit Management February 2006 Certificate Program. Agenda. Why does your NGO need a Website? Fundamental Website Principles Development Strategies
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NGO Websites Course Instructors:Eric R. Jacobs, M.B.A.Sandra M. Jacobs, M.B.A.US Peace CorpsL’viv Catholic University’s Institute for Non-Profit Management February 2006 Certificate Program
Agenda • Why does your NGO need a Website? • Fundamental Website Principles • Development Strategies • Real ‘Live’ Examples • Practical Application Exercise
Why does your NGO need a Website? • The internet has become the first source of communication for most organizations • Domestically • Internationally • Websites allow a direct link to your service recipients, employees and volunteers…even to those who did not know you otherwise existed! • Websites are a relatively inexpensive way to disseminate as much information as you wish
Key Website Principles • KISS (Keep it Simple, Silly) • Identify your audience • Homepage basics…what to include? • Language options and translation strategies • 2 click principle • Font and color strategies • Remember loading time • Photos – to include or not to include?
KISS (Keep it Simple, Stupid) • Don’t create a monster or website for everyone, focus on your audiences • Only include information you need to effectively communicate to your audience • Build your website in stages. It is better to have small site than one “under construction” • The home page should answer who, what, where, why, when and how
Identify your audience • Answer the following questions: • Who needs information about my NGO? • Potential donors • Members and or staff • Service recipients • Others • What information will be helpful to them? • What language(s) do they speak? • Culture, Time Zone, etceteras?
Homepage basics…what you need? • Important homepage information or links: • Mission and vision of your NGO • Services provided by your NGO & to whom • Donors • Service recipients • Members page • ‘Contact Us’ page • Annual report, if applicable • Current Projects • Success stories and past projects • Fundraising and or donation information • Index page
Language translation strategies • Consider your language requirements: • Is Ukrainian or Ukrainian/Russian sufficient to meet your website and organizational needs? • If English or other languages are required, who will translate the website? • When presenting information for foreign donors or partners, professionalism is critical! • Find a native speaker if possible to proofread your website content before posting online. • Translations of new material must be timely and accurate.
Two (2) click principle • Try to keep your website to 3 layers, so that a user can navigate anywhere on the website with only two ‘2’ clicks • Navigation bar helps to implement this within the website design, a vertical bar on the left of the screen is a well accepted norm • Homepage link should be on every page • Have a Website index on the homepage and every page if possible
Font and color strategies • Try to keep the fonts standard and easy to read • Information first, style second • Stay away from cursive, mixed fonts and blinking texts • Bolding is acceptable and effective to highlight headings and titles, but do not “over do it” • It is acceptable to use your organization’s fonts when expressing symbols, emblems and titles.
Font and colorstrategies • Keep the color schemes simple, easy to read and pleasant to the eyes. • Stay away from black, red, purples and yellow backgrounds. • Try to use soothing colors; grey, blues, earth tones and greens. • It is acceptable to use your organizations colors, symbols or emblems, but use them sparingly if they are not a good website colors
Remember loading time • Your homepage should consider lower connectivity speed users. • If a user does not see the homepage, they will not wait to see the rest of the site • 5 seconds should be the maximum loading time for your homepage (1 - 2 seconds is the norm in America) • 10 second maximum for other pages on the site • If you do not expect a lot of users to download information, do not include it
Photos, to include or not to include? • Pros • A picture tells a thousand words • They grab people attention • They create familiarity • Cons • They slow page download speed • They can miscommunicate a message • They can be perceived as unprofessional
Development Strategies • What if your organization has no knowledge of websites? • Incorporate website design and development into a larger or specific project proposal • Research Ukrainian and international websites of organizations similar to yours • What do you like? What don’t you like? What is missing? What is annoying? • Use the answers assist in the development of your site • Work with a university or institute to find technical students looking for ‘practical internship’
Development Strategies • Building an effective website is a project first, then an ongoing operation. Plan accordingly. • Create a project to build or overhaul your website • Determine who builds the site • Who will host the site • Develop a budget and stick to it • Develop an operational strategy to keep you website updated and maintained • Will the site be maintained internally or externally? • Develop a budget and stick to it • Review the plan every six months • A neglected website can do more harm than good to your organization, do not build it and forget it!
Development Strategies80 / 20 Rule • The classic definition of the principle states: that a small number of the causes (20%) are responsible for most (80%) of the effect. • With respect to web design, it can be said that 20% of the work will take up 80% of your time. • Success can be found in identifying that expensive 20% and taking proactive steps to mitigate the costs and time.
Good and Bad Websites • The following slides show three examples of websites from good to fair to bad. • A good website is easily understood, with a high information to data ratio. It can be read over quickly and effectively and has left side or top navigation. • A fair website has all the right components, but may have too large a homepage or too long a loading time or some missing key elements • A poor website it confusing, requires a lot of work form the reader and looks unprofessional, it does not invite someone back regardless of the information’s value
NGO Website Design . Any Questions?