Civil Service Resourcing Customer Event 19 November 2014

1. Civil Service Resourcing • Customer Event • 19 November 2014

3. Mervyn Thomas • Civil Service Resourcing Director

4. Ron Blyth • Civil Service Resourcing • Programme Director

5. Journey so Far • Researched market and engaged with Suppliers • Baselined Requirements • Digital Agenda • Published Invitation to Tender • Approval to Proceed • Standardisation of processes • Award of Contract • Detailed Design work with customers and WCN • Plans for Transition, Business Readiness & Implementation

6. Roger Bates • Civil Service Resourcing • Design Authority

7. The Journey • Requirements Gathering – December 2012/January 2013 • ITT – March 2013 • Standardisation Workshop – July 2013 • Design Steering Group weekly calls – August 2013 to date • Specification workshops - August/September 2013 • Design Project Team working with WCN – September 2013 to date • Design Decisions Summary – 15th November • Design Steering Group meeting – w/c 25th November

8. Standardisation • Rating Scales • Anonymisation • Line Management Endorsement • Vacancy/Specialist Templates • Pre-screen Questions • Employment Histories • Competence Examples

9. Other Key Changes • Look & Feel and Usability • Candidate Side • Send Me Jobs Like These • Postcode Proximity Search • Detailed job alerts • Employment History • Job Basket • Surplus Staff • Surplus Profile • Job Alerts to Line Managers

10. Vacancy Holder Single Vacancy Template Reduced Further Information Fields & Additional Documents Auto-rejects Recruiter Side Single Onboarding Form Automated BPSS Checks Named Recruiters for Vacancies Management Information Other Key Changes Contd.

11. Comfort Break

12. WCN • Paul Taylor • James Devonshire • Chris Smale

13. Lunch

14. Ali Gale & Graham Humphrey • Civil Service Resourcing • Transition & Readiness Leads

15. User Assurance Testing (UAT) • Independent Test Manager from Home Office IT Test Design and Consultancy Service. • Formalised approach informed by fully documented Test Plan. • Risk based prioritisation of business critical functionality. • Step-by-step test scripts. • Users from different Departments to assist with UAT execution. • Defect management procedure to manage defects through to fix. • Upon completion; Test Report and recommendation to inform Go/No-Go decision.

16. Business Readiness • Business Readiness Checklist to be issued via Project Change Network. • Confirm status of businesses readiness for go-live, including: • Internet links updated with new URL for Single Jobs Portal • Communications/awareness products cascaded • Required training delivered • Revised guidance available. • Monitored during weeks leading up to transition to confirm readiness for go-live. • Will inform Operational Readiness Review and Go/No-Go decision.

17. Transition Approach 3 Feb 2014 31 March 2014 New System Old System Dual running of old and new systems • Vacancies can be posted onto new system from 27 January 2014 • New system will go-live from 3 February 2014 • User Profiles transferred to new system; user’s log in details remain the same • Vacancies posted on old system will remain accessible until 31 March 2014 • Users able to select which system they want to access

18. Transition Approach - Implications • There will be no break in recruitment. • Vacancies on old system only accessible until 31 March 2014. • Onus on Vacancy Holders to finish exercises by end of March; if not will have to complete off line. • After end of March will have to provide feedback to candidates by e-mail. • Reserve lists will need to be maintained off line by recruitment teams. • Need to use Civil Service Initial Sift Test (CSIST) tool to access individuals’ test scores. • Surplus individuals’ profiles will transfer over to new system. • Data retained on old system until 31 July 2014.

19. Learning & Development and Guidance • Comprehensive guidance hosted on CS Resourcing internet site, for: • Candidates (Internal and External) • Vacancy Holders • Recruiters • Management Information. • Programme of targeted L&D events and materials, including: • “Classroom” sessions for Recruiters • Familiarisation events for Key Users • Awareness packs for Vacancy Holders and Candidates.

20. Communications • System and Services Procurement Project internet site: • Headline News • Regular Updates • Frequently Asked Questions • NB.All outputs from this event will be published on the SSPP internet site. www.civilservice.gov.uk/recruitment/civil-service-resourcing/civil-service-resourcing-service-project-news

21. Q&A Panel • Ron Blyth – Programme Director • Roger Bates – Design Authority • John Miller – Project Manager • Dan Lay – CS Resourcing Test Manager • Graham Humphrey – Transition & Readiness Lead • Ali Gale – Transition & Readiness Lead • Catherine Horsley – CS Resourcing Operations Manager • Sarah Rydon – CS Resourcing System Support Team Manager • David McGill – CS Resourcing Contract Manager • Chris Smale – WCN Project Manager • Paul Taylor – WCN Contract Manager • James Devonshire – WCN Technical Developer