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Telecentre Europe Summit Istanbul, 14 Oct 2009

Telecentre Europe Summit Istanbul, 14 Oct 2009. e-Inclusion for participation and innovation Paul Timmers Head of Unit EUROPEAN COMMISSION Directorate General «  Information Society and Media » Unit H3 – ICT for Inclusion. Social and economic challenges. Sustainability

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Telecentre Europe Summit Istanbul, 14 Oct 2009

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  1. Telecentre Europe SummitIstanbul, 14 Oct 2009 e-Inclusion for participation and innovation Paul Timmers Head of Unit EUROPEAN COMMISSION Directorate General «  Information Society and Media » Unit H3 – ICT for Inclusion

  2. Social and economic challenges • Sustainability • Demographics • Diversity • Rights and benefits in the digital society • Competitiveness

  3. Digital divides decrease but remain and evolve

  4. Maturing of the information society?

  5. The remaining 30%... • Ever more difficult to include? • Non-users • Ex-users • Proxy users • Exclusion factors: age, income, education, disability, social isolation, … • Non-use factors: not interested, too expensive, no computer/internet, ... European Commission Digital Competitiveness Report, 2009; Oxford Internet Institute, The Internet in Britain, 2009

  6. How to tackle the remaining and future digital divide? • By focusing on usage situation • job, living at home, social activity, health, … • Access, skills • Through intermediairies, case-by-case: • telecentres, third sector, family carers, home service SMEs, local authorities • Through innovation

  7. Moving to the next stage: inclusion and innovation • ICT is enabler for inclusion • ICT can be catalyst for innovation: • Social innovation • Economic innovation • Technological innovation • Bridging the gap • Telecentres for innovation:

  8. From: President Barroso’s Political guidelines for the next Commission

  9. Challenge for Telecentres

  10. Thank you for your attention ec.europa.eu/einclusion paul.timmers@ec.europa.eu

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