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Putting People First

Today. Why commissioning is key to delivering personalised social careHow this will impact on the role of commissioning and contracting teamsThe Challenge. Why commissioning is key to delivering personalised social care. 1. Service Users2. Market Shifting ? our role3. Everything else remainin

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Putting People First

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    1. Putting People First

    2. Today Why commissioning is key to delivering personalised social care How this will impact on the role of commissioning and contracting teams The Challenge

    3. Why commissioning is key to delivering personalised social care 1. Service Users 2. Market Shifting – our role 3. Everything else remaining constant

    4. Impact of delivering PPF on the role of Commissioning and Contracting Teams Change the way services are purchased Change the nature of services available

    5. Impact for Commissioning and Contracting Teams: 1. Change in the way services are purchased Diagram adapted from Richard Ellis – Assistant Director Hampshire County Council

    6. Impact for Commissioning and Contracting Teams: 1. Change in the way services are purchased

    7. Impact for Commissioning and Contracting Teams: 2. Change in the nature of services Diagram courtesy of Richard Ellis – Assistant Director Hampshire County Council

    8. Developing Supply – Our Role Current Providers – those already in the market (e.g. dom care, care homes, in- house) Shift in contract types – signalling, timing Personalising traditional care – signalling SU needs & wants

    9. Developing Supply – Our Role New Providers – potential entrants to the social care market (e.g. brokerage and support services, personal assistants, service user solutions) Develop new services – signalling re market opportunities Facilitating, supporting and co-ordinating – support SU solutions, shop 4 support.

    10. Developing Supply – Our Role Universal Providers – existing suppliers of services that we don’t currently think of as social care providers (e.g. cleaning services, gym membership) Service development role – signalling re SU needs & wants Access for SUs

    11. Summary - Our Role Delivering PPF Builds on our current role and makes it a lot more varied. Means we need to take our skills to the next level e.g. identifying and predicting demand telling providers what our plans are and what we want them to deliver new ways of monitoring quality

    12. The Challenge: moving forward without burning our bridges Why do we lose providers? Increase cost, remove guarantees, economic climate, price vs quality Why is this a problem? Monopoly -> price and quality, less choice Reduce choice and control Consider this in wider context of SUs wanting this and operating environment

    13. Over to Matt…

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