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Establishing Quality Culture in HEIs: Role of Institutional Quality Assurance Cell

Establishing Quality Culture in HEIs: Role of Institutional Quality Assurance Cell. Professor Dr. M. Abul Kashem Quality Assurance Specialist Quality Assurance Unit, HEQEP University Grants Commission of Bangladesh Mobile: 01711-957 558 E-mail: kashem1953@gmail.com. NSU 17 July 2016.

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Establishing Quality Culture in HEIs: Role of Institutional Quality Assurance Cell

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  1. Establishing Quality Culture in HEIs:Role of Institutional Quality Assurance Cell Professor Dr. M. Abul Kashem Quality Assurance Specialist Quality Assurance Unit, HEQEP University Grants Commission of Bangladesh Mobile: 01711-957 558 E-mail: kashem1953@gmail.com NSU 17 July 2016

  2. Purposes of Quality in Higher Education There are Two main purposes for Attaining Quality in Higher Education: (a) Fitness of the Purpose for… Graduates to attain outcomes in terms of Knowledge, Skills and Attitudes sothat they are being able to meet the needs of stakeholders. • Knowledge is power • Action speaks louder than words • Attitude is a little thing, but it makes a big difference.

  3. How to Improve Quality in Higher Education ? Holistic Approach to Improve the Quality in Higher Education T e a c h e r s A d m i n i s t r a t i o n L e a r n e r Non-Formal Education of Learners: co-curricular, extra-curricular activities, seminar, conference, workshops, study visits, tours, debates etc. Guidance and Counseling: constant monitoring, feedback & advice Parents/ Guardians

  4. Confucius says… “ I hear and I forget, I see and I remember, I do and Iunderstand.” Knowledge Skills Positive Thinking Skill makes a man worthy Attitude

  5. Rxe‡bi g~j¨‡eva

  6. বিবেক -সৈয়দ শরীফ যার আছে বিবেকীয় জ্ঞান তার লাগেনা আর অন্য, এর চেয়ে নহে কিছু মহিয়ান মানুষ হবার জন্য। মানুষ যদি হতে চাও তুমি আগে বিবেকটারে জাগাও, বিবেক মানুষের শিক্ষাভূমি ওদিক এক-পা দু-পা আগাও। যতোই হওনা তুমি মহাজ্ঞানী বিবেকহীনে তা চিরশূন্য, শূন্য মানেই তুমি অন্ধপ্রাণী পশুর চেয়েও অতি জঘন্য। বিবেক আছে যার সব আছে তার, সে-ই যে প্রকৃত মানব, বিবেকহীনতায় যে রক্ত চুষে খায়, সে-ই তো রাক্ষুসে দানব। AZGe,

  7. চীনের এক বিশ্ববিদ্যালয়ে ভালো ব্যবহারের জন্য ক্যান্টিনে ছাত্রদের ৫০% ডিসকাউন্ট দেয়া হচ্ছে। স্থানীয় গণমাধ্যমের খবরে বলা হয়েছে, পূর্বাঞ্চলীয় আনহুই নর্মাল ইউনিভার্সিটিতে যে ছাত্র কর্মচারীদের সাথে ভালো ব্যবহার করবে এবং তাদের সাথে দেখা `হ্যালো`, `প্লিজ`, `ধন্যবাদ` ইত্যাদি বলবে তারা এই ডিসকাউন্ট পাবে। এর ফলে দুপুরের খাবারের দাম ৬ ইউয়ান ($১.৬০) থেকে তিন ইউয়ানে নেমে আসবে। কর্মচারীদের কাজের প্রশংসা করলেও খাবারের দাম কমানো হবে। আনহুই বিশ্ববিদ্যালয়ের কর্মকর্তা জিং ফ্যাংমিং বলছিলেন, ``সম্প্রতি ছাত্ররা কিভাবে সদ্ব্যবহার শিখতে পারে, তা নিয়ে আমাদের মধ্যে ভালো একটি আলোচনা হয়। সেখানেই সিদ্ধান্ত হয় যে এই ভালো ব্যবহার শেখানোর কাজে বিশ্ববিদ্যালয়ের ক্যান্টিনকে আমরা কাজে লাগাতে পারি।`` - See more at: http://www.dailynayadiganta.com/detail/news/117349#sthash.vkPzLKai.dpuf Source: Daily nayadiganta, dated 11 May 2016

  8. Learners retain…… 10% 20% 30% 50% 70% 90%

  9. Importance of Skill-Based Education Personal Skills Interpersonal Skills Leadership Skills Learning Skills Communication & ICT Skills Presentation Skills Writing Skills Numeracy Skills Parenting Skills Community Skills

  10. It is not the strongest of the species that survive nor the most intelligent but the one most responsive to change -Charles Darwin How to Adjust the Changing Situation ?

  11. Education is not the filling of a pail, but the lighting of a fire. -William Butler Yeats This quotation means that you do not just provide lists of facts, and talk to the students during your entire class time. What education really means is lighting the fire for knowledge, skills and attitudes about a subject that engages the students in the collaborative process of Effective learning!

  12. b) Fitness for the purposeof.... Improving HEI/program offering entity in terms of its Capacity & Process to facilitate the attainment of Intended Learning Outcomes (ILOs): • Quality of Learners: commitmentandinterest with respect to knowledge, attitudes and skills • Quality of Staff: commitment, to knowledge, skills and attitudes • Content: reflected in relevant curricula for the acquisition of basic skills, attitude and knowledge referring for life. • Facilities: physical, co- & extra-curricular activities. • Environments: governance, safety and security Capacity:

  13. Processes: • Enrollment: admission policies • Curricula:effective and student centered learning(SCL)/ outcome based teaching learning (OBTL). • Budgeting:salaries; capital; endowment management etc. • Planning:strategic planning, curricular planning, etc. • Staff development: education/training, communication

  14. Processes (contd…..) • Student Support:student advising & counseling, progress towards degree completion, scholarship sanctions, etc. • Residence Life: housing selection, training for residential hall staff, conflict resolution/mediation • Advancement: fund-raising, alumni relations, public relations, government/corporate relations, community relations, etc.

  15. Quality Assurance Systems Quality assurance can be described as the systematic, structured and continuous attention to quality in terms of quality maintenance and improvement. Quality Assurance System has two distinct wings: (i) Internal Quality Assurance (IQA), and (ii) External Quality Assurance (EQA). Quality Assurance System in Higher Education • Internal Quality Assurance (IQA) • Follow up • Self-Assessment • Enhancement • External Quality Assurance (EQA) • External assessment • Certification Accreditation

  16. Self Assessment Criteria and Standards (09 Criteria and 70 Standards) 1. Governance (Standards - 13) 2. Curriculum Content Design and Review (Standards - 5) 3. Student Admission, Progress and Achievements (Standards- 9) 4. Physical Facilities (Standards- 2) 5. Teaching-Learning and Assessment (Standards - 10) 6. Student Support Services (Standards - 8) 7. Staff and Facilities (Standards - 16) 8. Research and Extension (Standards - 4) 9. Process Management & Continuous Improvement (Standards- 3)

  17. Quality Race………… But no end

  18. Struggling Hard To Survive Running alone within the boundary ignoring global trends… resulting no progress

  19. Quality Race………… Running Hard to Remain in the Group Running Harder to be Ahead

  20. A Little Push to the …… Right Direction Hence, All of Us Should Believe in: “Good, Better, Best, Let Us Not Take the Rest, To Make the Good Better, Better the BEST”

  21. Avgiv wK cvwibv Ggb `„óvšZm„wó Ki‡Z? n¨uv, Avvgv‡`icvi‡ZBn‡e | Iran's Former President Ahmad Nejad left president house on his own motorcycle. No security and no cars. Just his bike he bought.

  22. Objectives • Institutionalization of IQAC Establish a quality assurance culture within the university

  23. QAUvsIQAC Functional Relationship Among the Structures of QA • The QAU of UGC shall consider the IQACs as the main agency for establishing the quality culture in HEIs • IQAC shall be responsible for the quality assurance of the university under the guidance of QAU • The QAU will provide Policy guidelines to the IQAC to implement QA process • The IQAC shall liaise between the QAU, UGC and Universities

  24. Functional Relationship Among the Structures of QA QAC vs IQAC • QAC shall oversee the activities of IQAC • QAC shall be an advisory body to the IQAC • QAC shall act as a forum for discussion on QA related affairs • QAC shall support IQAC to promote quality assurance culture • The IQAC shall place all of its activity reports to the QAC for endorsement

  25. VC & SYNDICATE vsIQAC Functional Relationship Among the Structures of QA The Vice Chancellor as the Chairman of the QAC of the university shall place all the decisions, documents, QA strategic plan of the university and reports prepared by the IQAC for ratification and endorsement by the Syndicate through Academic Council.

  26. SAC vs IQAC Functional Relationship Among the Structures of QA • IQAC will prepare a schedule of Program Offering Entity(PoE) for Self-Assessment (SA) and request PoE to form SA Committee • IQAC will take necessary steps for SAC approval by the VC • SAC will prepare SA Report (SAR) and the IQAC will take necessary initiative to complete the external peer review (EPR) of SAR

  27. Functional Relationship Among the Structures of QA SAC vs IQAC • IQAC will make necessary arrangements for selection, hiring and signing of contract with the External Peer Reviewer (EPR). • Provide administrative and financial support to carry out the SA exercise and peer reviewing. • IQAC will oversee the activities of SAC

  28. Staff Recruitments • Appointment shall follow the university’s relevant recruitment and service rules (through forming Selection Committee approved by the HoPE). • They must be computer literate (MS Office, internet browsing) . • They must have good command over English and Bengali reading and writing. • The Director may also avail the services of the permanent staff of the university by giving them additional responsibilities, and pay them financial benefits as per university rules.

  29. Eligible Expenditure • Awareness programs for teachers and students about self assessment and QA in higher education. • Only one overseas training/workshop for Director and Additional Directors which will be arranged by the QAU; • External peer review of SAR. • Organizing training courses within the university. • Holding workshop/seminar etc. • Procurement of goods, works and services.

  30. Non-Eligible Expenditures • Salary and allowances for the permanent staff • Any establishment/recurring/revenue expenditures of the IQAC office; • Large civil works • Costs not related to IQAC activities and not included in the QAP-IQAC proposal. • No foreign visit except the training workshop organized by QAU

  31. Procurements Goods: • Collection of books, manuals and office equipment (computer and accessories, photocopier, printer, scanner, multimedia projectors, air conditioner, appliances etc.) for IQAC office and conference room; • Furniture/Fixtures for IQAC office; • Printing and stationeries for IQAC Office and SA purposes; Works: • Renovation/Repairing/Refurbishing for IQAC office and IQAC Conference room (maximum BDT 5, 00,000.00 only)

  32. Procurements contd. Services: • Remuneration, TA/DA and local hospitality for the resource persons invited to conduct training/workshop and international (maximum one international) expert invited for peer review of SAR (maximum BDT 3,00,000.00). • Repair/maintenance of office equipment; • Payments for intellectual properties use etc.

  33. Summary of the Major Functions of the IQAC Establishing QA Culture at the University Hiring EPRs Form QAC Competent Staff Recruitment Liaison betn. QAU & Univ. Training of Teachers Organize Workshops/ Seminars IQAC Procurement Reporting Administrative & Financial Support to SA Activities

  34. May be bitter at the beginning

  35. However,You will enjoy at the end….

  36. Any Question? Thank You Pathway betn Fac of Ag & Vet Sc.

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