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BSBITU203A Communicate Electronically

BSBITU203A Communicate Electronically. Sending and receiving Email Managing Email Collaborating online. Assessment!!!. Do not complete CV online assessment (in Catapult) for this unit – it is in excess of your requirements;

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BSBITU203A Communicate Electronically

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  1. BSBITU203A Communicate Electronically • Sending and receiving Email • Managing Email • Collaborating online

  2. Assessment!!! • Do not complete CV online assessment (in Catapult) for this unit – it is in excess of your requirements; • Do prepare a dot point report/presentation identifying how you have completed each of the performance criteria on p.4 of the unit outline (see email “this time with attachment” sent to students on Monday April 9) – due Monday April 30. I will follow up personally to confirm competence. • Note: the skills in this course are practical. You will achieve many of the criteria during preparation for this course and studying other units. For example, by logging in and managing your CV email (outlook), contributing to the CCC wiki, by participating in CV on-line training, and visiting the CV intranet.

  3. CV’s E Capacity • Communication: Phone, Email, SMS/MMS • Internal: intranet and sharepoint • Social media: Facebook, Twitter, Youtube, MySpace • Learning Management System: Catapult • Adaptations: eg. Wiki • Policies and practices: centralising management, privacy, social media

  4. Communicate Electronically • Email etiquette • Using: “To” “Cc” “Bcc” • Email trails: Charlie’s example • Read receipts, signatures, out of office assistant • Formality: discuss Graeme’s example • Sending and receiving attachments: performance criteria • Following up returned email • Storage task: set up a new folder in Outlook Web Access • Suspicious emails: biggestnanny example Brainstorm: examples of where you’ve dealt with the performance criteria. Take notes, it’ll go to the report.

  5. CV’s E Capacity • Internal: • Intranet – to be updated to “Confluence” wiki type platform. Looking for name and future champions. http://www.cvaintranet.com/Intranet/index.htm • Sharepoint – as above. http://www.cvaintranet.com:81/default.aspx

  6. CV’s E Capacity • Social media • Facebook: http://www.facebook.com/CVAustralia#!/CVAustralia • Twitter: https://twitter.com/#!/CVAustralia • You tube: http://www.youtube.com/user/ConservationVol?feature=watch watch YouTube Safety video • MySpace: sign up... if you like.

  7. Communicate Electronically • Other: • Password setting • Flame wars and cyber bullying • Most netiquette rules are based on those suggested by Virginia Shea. They are: • Remember the human. • Adhere to the same standards of behaviour online that you follow in real life. • Know where you are in cyberspace. • Respect other people’s time and bandwidth. • Make yourself look good online. • Share expert knowledge. • Help keep flame wars under control. • Respect other people’s privacy. • Do not abuse your power. Brainstorm: can you share examples of netiquette breaches??? Take notes for collating into your assessment report.

  8. Activities • In class activities: • 1. Identify suspicious email from biggestnanny. What was the file extension? Block biggestnanny. • 2. Go to CCC wiki. Can you identify and list CV policy or potential “netiquette” risks/breaches? • 3. Surveymonkey for Regional business: http://www.surveymonkey.com/s/learner12 National VET E-Learning Strategy - Learners / Students

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