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Learn how to effectively communicate and lead across different generations. Understand the characteristics and preferences of Baby Boomers, Gen X, and Gen Y, and tailor your approach to bridge the generation gap. Discover valuable strategies for engaging and motivating each generation to achieve success in the modern workplace.
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Follow Me I’m Right Behind YouJody Urquhartwww.idoinspire.com
Mature- Plastic couch (Veterans, Silent Generation): Born 1909-1945; 16%Baby Boomers: Born 1946-1964; 26% Generation X (Xers): Born 1961-1981; 22%Generation Y (Millennials, Echo Boomers): Born after 1981; 36%1
Baby BoomersThe Boomer generation was the first to be raised with television. The oldest among them grew up during a period of peace and prosperity in the -and then a period of civil unrest and change, followed by inflation and corporate downsizing idealism, individualism, self-improvement, and high expectations.
Qualities of baby boomers:Pay their duesStrong work ethicMake Personal SacrificesHighly educatedValue respectLoyal to company
Social conditions for Generations X and Y have been characterized by dramatic increases in choices, greater flexibility, and more revolutionary technological change
Qualities of Gen X:(were Latch key kids, had Divorced parentsand dual income families)Thus tend to:fend for themselveswant to be creativedo it on their own
Qualities of Gen Y:Fiercely independentRules and policy make them crazyWant to see immediate resultsTechnology drivenWant to be involved, advocates and need to know whySeek lots of attentionLess respect for authorityLove to MultitaskFlexible, Diverse, ExpressiveShort term attention span
Managing the Generation GapOne size does not fit all- Taylor your message to appeal to the interests and needs of each generation.Understand and draw upon each generation's unique perspectives and experiences.Position yourself to value and embrace diversity..
Communicate with Generation YThey want to be heardThey want immediate results and to take ownership (very entrepreneurial)They like appreciationCoach, support and give them lots of informationGive them flexibilityGive them multiple streams of informationUse technologyLike informal dialogue Pull out your blackberry and look up property value information- they will be impressed!
Let them know that their opinion matters. Tell them the truth – don’t try to pull the wool over their eyes.In order to get ‘buy in’, explain the ‘why’ of what you are asking them to do ( or presenting them) and tell them what’s in it for them. Learn their language – communicate in terms they understand.
4 Behavioral Types: 1) Director Very fast paced and productive Works well under pressure Great at delegating Winning is important Challenges: May take on too much and get overwhelmed Does not tend to balance appreciation with criticism Tend to look over your shoulder Can be bad listeners (far too busy to listen)
2) Socializer Likes fun, excitement and recognition Can be very persuasive and have the gift of gab Tend to have a positive and sunny disposition Challenges: Not detail oriented Tends to jump into things without preparation (let’s just see what happens) May be disorganized and not get stuff done May exaggerate and leave out important details
3) Steady Relater Strives for stability and tries to blend in Likes close one- on- one relationship Loyal and reliable Great listeners Challenges: Tends to avoid conflict Feelings may get hurt easily Doesn’t like change
4) Cautious Thinker Likes order, accuracy and analysis Tend to be planners, very systematic and intellectual Highly detail oriented and rational Challenges: May procrastinate Take a long time to make decisions Can be a perfectionist – Tasks need to be done Can be very critical and pessimistic in nature
If you created a work team with all 4 personality types, how would they solve a problem?
The Director- Would quickly create and delegate his plan to othersThe Socializer- Would want to express his opinion, discuss and get agreementThe Relater- Would need for the group to bond first and would not want to rock the boat or make any abrupt changesThe Thinker- Would need proper data, time and analysis to think this through
The best acknowledgment has 4 qualities: • 1) immediate • 2) specific • 3) genuine • 4) spontaneous
THE REWARD IS WITHIN • The contest lasts for momentsThough the training's taken years,It wasn't the winning alone thatWas worth the work and the tearsThe applause will be forgottenThe prize will be misplacedBut the long hard hours of practiceWill never be a wasteFor in trying to winYou build a skill You learn that winningDepends on willYou never grow by how much you winYou only grow by how much you put inSo any new challengeYou've just begunPut forth your bestAnd you've already won.