Howard Schultz from Starbucks

1. Howard Schultz from Starbucks Transformational Leadership Illustrated

2. Generics of Transformational Defined Exemplified by Howard Shultz He is employee focused and sees employees as the number one asset to the company; works to create a unique environment with a specific ambiance Works to develop training programs to increase knowledge of the employee; and develops employee benefits to increase support of employees • “transforms the environment and the people in it” • “focuses on…enhancing the relationships of the people within the system”

3. Idealized Influence “Role Modeling with Integrity” • Has a desire to be a positive force within the community • Values honesty and communication

4. Inspirational Motivation “Storytelling and Motivating” • Recognition programs motivate employees to continue with performance • Company’s mission that Schultz established: "to inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time,"

5. Intellectual Stimulation “Making others comfortable to be creative and innovative” • Employee programs such as training, education and recognition; supports learning and knowledge • Provides leadership programs so that employees are empowered and confident to make decisions • Specific feel and ambiance of stores – there’s always drawings done by employees which encourages creative expression • Open forums for employees to discuss feedback and concerns

6. Individualized Consideration “Supportive Climate – Listen” • Maintains a family like culture within the organization • Provides employee benefits such as stock options and healthcare benefits • Refers to employees as partners • Seeks employee feedback