Operations Report

1. Operations Report Neal J. Couture, CPCM Executive Director Board of Directors Meeting Bethesda, MD November 13, 2011

2. Action Items from BOD Meetings • Address how to establish NCMA as the neutral forum that should be listened to; kinds of proactive outreach NCMA can participate in; how to find success stories and publicize to members and constituents. Assigned to : Larry Trowel, Chair, Professional Advocacy Council Status: Update to be briefed today. • Review NCMA’s committee structure; consider whether the committees are aligned to our strategy, and if charters are aligned with the practice. To propose structure at November 13 Board meeting. Assigned to: Penny White, Chair, Governance Committee Status: Recommendations to be presented today. • Ad hoc committee to research how to identify and prepare individuals for future Board leadership. Assigned to: Karen Wilson, Chair, Committee on Leadership Development Status: Recommendations to be presented today.

3. Finance • Independent audit for period ended June 30, 2011 successfully completed on schedule. • Revenue: $2.943 million vs. $3.087 million budgeted • 4.6% negative variance from budget • 2.8% positive variance from last year • Net gain: $403.6k vs. $319.8k budgeted • 26% positive variance from budget • 17.5% negative variance from last year • Reserves are $2.433 million, which is 37% of operating budget ($6.581 million). • YTD investment loss: $54.8k

4. Finance (cont.) • Concerns: • Revenue in advertising accounts is down across the board • Advertising (print and digital) revenue has started to decline • Jobs revenue decline • Education revenue behind budget, but growth from last year • Conference registration revenue down from budget and last year • Investments volatility • Expense reduction plan being developed: • Infrastructure investments postponed • Travel expenses reduced/limited • Labor reduction through attrition, slow-down of hiring

5. Membership Membership 4.7% increase • Growth attributable to increases in new members and renewing members. • Increased “new professionals”, decreased “student members”.

7. Chapter Relations • Leadership Summit was held in Boston in August 2011 • Outstanding evaluations – 100% rated “excellent” or “very good”. Up from 84.4% last year. • Attendance down 25% from last year – stand-alone event, no students. • Sessions recorded, re-packaged for use by all volunteers online. • Mid-Year Leadership Conference January 20-21 in Las Vegas • No governance meetings; request prior approval for expense reimbursement, if necessary. • Chapter grants: • All chapter grants for PY 2010 – 11 were accounted for. $7,600 in unused funds were returned to NCMA.  • For PY 2011-12, 35 chapters submitted 86 grant requests totaling over $187,000. $50,000 was budgeted for distribution. 

8. Chapter Relations (cont.) • Policy decision by University Relations Committee and Chapter Development Committee to not charter “student-only” chapters - unsustainable. • Existing student chapters will remain for as long as they are sustained. • Virtual chapter: 311 members, 155 international • Meet-up at GCMC on November 14, 5-5:30pm, at the NCMA booth in the Exhibit Hall. • New automated workflow process for chapter volunteers.

10. Conferences • Two consecutive programs revenue less than budget. • World Congress July 2011 in Denver, Colorado: • Revenue down 6.5% from budget and 7.6% from prior year • Aerospace and Defense Contracting March 2011 in Glendale, Arizona • Revenue down 10.7% from budget and 19.6% from prior year • GCMC November 2011 forecast close to budget, down 5-10% from prior year. • Declines in registration/attendance, but exhibit revenue seems to be holding. • Focus on expense reduction to meet net margin objectives. • New presentation abstract submission management system.

12. Education • Increased revenue and net gain over last year, but not as much as planned/budgeted. • E-learning growing quickly – 100% over last year. • NES revenue behind budget, cancelled sessions. • Risk factor: average attendance at webinars less than planned; topic selection?

13. Certification • Transactions and revenues exceed last year’s actuals. • Applications up 39% over last year; • Certifications awarded up 18% over last year. • Preparatory materials improved, expanded: • Updated CPCM study guide. • Revised CPCM exam: scenario-based format. • Online CFCM Preparatory Course: increased frequency. • Online CPCM Preparatory Course: in design for launch in January. • Concepts for micro-credential programs under consideration, but new launches unlikely this fiscal year.

15. Industry Certification Initiative (I-Cert) Purpose: Enhance the value and professionalism of the contract management workforce to better support government requirements by offering opportunities for industry members to obtain certification pursuant to DAWIA and FAC-C requirements.

16. Advertising Sales and Creative Services • Advertising revenue slumping: negative variance 30% from budget and 20% from prior year. • Declines across the board (ie. Jobs, digital ads, print ads, sponsorships). • Journal 2011 published digitally in September. • Call for 2012 Macfarlan papers issued, due January 15, 2012. • Contract Management Resource Guide 2012 published in November.

22. Standards • Position Standards for the CM Field to be published in August as insert to CM magazine. • Organizational Alignment study: analyzing results of focus groups. • CM2: draft competency model and self-assessment questionnaire being reviewed.

23. Levels 1 – 3 are competencies needed in any work environment.

24. Level 4 are “profession-wide” technical competencies. Contract management competencies.

25. Level 5 are “sector” technical competencies. Federal - civilian Federal – defense Commercial - healthcare

26. Level 6 are “content-specific” knowledge areas. Service contracting Construction contracting Weapons systems contracting

27. Level 7-8 are “role-specific” technical competencies. Prime contract management Subcontract management Pricing and estimating Cost and price analysis

28. Level 9 are “management and supervision” competencies. Planning Organizing Staffing Directing Controlling

29. Core Operations: Staffing changes • Karen Reuter, director of standards, retired July 15, 2011. • Duties absorbed by CLO Boykin • Madison McElmurray hired as a Customer Service Representative effective September 6, 2011. • Susan Esprella Colon, director of education, returned from maternity leave 0n September 19, 2011. • Greg Olson resigned as customer service representative on October 20, 2011 – citing difficult commute. • Leaving position open until February 2012 • Facility: at capacity!

30. Governance Items • Independent audit support. • Governance Committee support – researched committee structures. • Board Leadership Development Ad Hoc committee support – researched association practices for board development. • Strategic Planning Committee support – organized and conducted two ‘concept mapping’ sessions in October. • Elections marketing plan developed. • New Board and Committee websites.

31. The new URL is: http://resources.ncmahq.org

32. The Governance website and most committees will remain accessible to all visitors.

33. Outreach activities • Chartered Institute of Purchasing and Supply (CIPS) • Facilitated by NIGP; interest in collaborating in some fashion • Connecting U.K. and U.S. leaders in public procurement • Speakers at NCMA conference • CIPS President as possible speaker • Aerospace and Defense Conference • March 2012 in London • Certification/Accreditation of organizational procurement systems • Non-disclosure agreement executed • CIPS interested in licensing NCMA to conduct certification reviews in U.S.

34. Outreach activities (cont.) • International Federation for Purchasing and Supply Management (IFPSM) • NIGP, ISM and CPPC are North American members • NCMA is former member, being invited to return • September 2011 conference in Sweden • Multi-country interest in U.S. Government procurement practices • Korea Small Business Institute • Understand U.S. socio-economic contracting programs • Australian Embassy • Connect company that developed contract writing tool to U.S. markets

35. Outreach activities (cont.) • National Institute of Governmental Purchasers (NIGP) • Interest in shared “back-office” services; accounting • National Coalition of Public Procurement and Contracting (NCPPC) • Standards of practice • 3% tax withhold

36. Outreach activities (cont.) • VIP visits completed • MGen Wendy Masiello, Deputy Assistant Secretary for Contracting, USAF • Mr. Shay Assad, Director of Defense Pricing, DoD • Ms. Katrina McFarland, President, DAU • Mr. Patrick Fitzgerald, Director, DCAA • Ms. Joanie Newhart, Associate Administrator for Acquisition Workforce Programs, OFPP • Ms. Donna Jenkins, Director, Federal Acquisition Institute • Scheduled/planned • Mr. Charlie E. Williams Jr., Director, Defense Contract Management Agency • Rear Admiral (Select) Althea H. "Allie" Coetzee, Executive Director, Deputy Assistant Secretary of the Navy, for Acquisition and Procurement • Dr. Carol Lowman, Executive Director, Army Contracting Command • Dr. Mindy Connolly, Chief Acquisition Officer, General Services Administration