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Operations Report. Michael Fischetti, J.D., CPCM, Fellow NCMA Executive Director Board of Directors Meeting Washington, DC November 17, 2013. Schedule for BOD Members. Action Items from July 21, 2013 Meeting.
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Operations Report Michael Fischetti, J.D., CPCM, Fellow NCMA Executive Director Board of Directors Meeting Washington, DC November 17, 2013
Action Items from July 21, 2013 Meeting • Secretary Secker charged with emailing BOD Orientation slides to full board (completed) • President Blaine charged with providing process of measuring ED’s performance to full board (completed) • Executive committee charged with finding ways to improved Board Self-Assessment Survey (on going) • Executive committee charged with defining NCMA’s critical programs (on going) • Mr. Fischetti charged with updating website so strategic plan is easier to find (completed; within 2 clicks of main page) • Mr. Fischetti charged with reviewing terminology for NCMA’s Education Partners (complete; new process implemented) • Mr. Fischetti charged with finding out if CMBOK is trademarked (complete; trademark application submitted) • Mr. Fischetti charged with changing title of meetings portion of the Operations Report from “conference” to a more appropriate word (completed) • President Blaine charged all board members with perspective on larger organizations working with small business to share thoughts with Mr. Fischetti (completed)
Senior Leader & Key Stakeholder Engagement • FASAB • Source America • PMI • NNSA • Panelist on webinar: The Impact of LPTA Procurements on Gov’t Contracts (Market Connections) • Center for Disease Control • ProPricer • DCAA • FedBid • Management Concepts • NOAA • Interactive Technologies • VA Values Veterans Conference • PSC • Dept. of State • AOC Key Solutions • Virginia Small Business Development Center • NCPPC • Centre Consulting • Wolters Kluwer • IRS • Fluor • ASI Government
Executive Director Priorities • Cost Control and Revenue Enhancements • New Events Formats and Timing (FCLS, SCLS, Subcontract Management Training Forum Planning, re-opened hotel negotiations) • Promoting CMBOK V4 • Membership Enhancements (separate briefing) • External Outreachto senior leadership (Organizational members, Corporate Sponsors, Education Partners, BoA, Chapters, media, related associations) • CMLDP Revisions • Timely Content offerings • New Journal of Contract Management partnership (publishing with GWU) • New Resource Directory (formerly Resource Guide) format • Accreditation (separate briefing) • Virtual Offerings (new e-courses, webinars, virtual conferences) • Revitalized Board of Advisors (new meeting format, new membership)
Finance • YTD numbers as of October 31, 2013 • Revenue: $2.488 million vs. $2.498 million budgeted • 0.4% unfavorable variance from FY 14 budget • Expenses: $2.278 million vs. $2.344 FY 14 Budget • 2.85% favorable variance from FY 14 Budget • Net operating gain: $210k vs. $154k budgeted • Higher than budgeted revenues: Membership (Group), Webinars, e-Learning, Corporate Sponsors, Certifications; Lower than budgeted revenues: Membership (Individual), Meetings (WC), NES, Books and Advertising. • Lower Administration costs: Professional development, IT, Telephone, Postage, Supplies, and bank charges • Lower Marketing expenditure: World Congress
Finance (cont.) • Lower expenditure for Membership supplies, CMLDP costs • Other variable costs reflect revenue increases/decreases • Small Business Training Forum cancellation fee $50K • Reserves are $3.18 million, which represents 6.4 months of budgeted operating expenses - ($5.99 million). • YTD net investment gain: $216K • $250K Line of Credit renewed in October • Audit complete. For the second time no internal control weaknesses identified; no internal control letter issued(unprecedented)
Finance (cont.) • Estimate at Completion: • Incorporates four months actual through 10/31 – eight months estimates • Includes GCMS estimates as of 11/15/13 • Projected FY 14 Operating Loss - $40K +
Finance (cont.) • Concerns: • Advertising: • Revenue is down on budget and history. Expected to continue to be weak for the balance of the year • Resource Directory (Was Resource Guide) now on line. First revenues in October. Difficult to predict revenues for new product • Meetings: • Poor economic environment - Government employee difficulties in attending external events expected to continue through FY 14 and beyond • Shortfall in WC conference attendance. GCMS up on budget but down on FY 13 • WC 13 actual 598 vs. budget 665 – FY 13 Act – 877, FY 12 Act 897 • GCMS 13 estimate 456 vs. budget of 374 – FY 13 Act 489, FY 12 Act 648 • Trend expected to continue for Subcontract Management Training Forum
Membership Membership 4.5% decrease since June 30,2013 Largely attributable to problems encountered with the Membership database upgrade – now resolved Affected only individual members – Groups unaffected October individual membership revenues exceeded budget – reflecting catch-up on invoicing Oct YTD revenue up $84,147 - includes $140,000 from Dept. of Veterans Affairs
Chapter Relations • Summer Chapter Leadership Summit - Nashville July 20-21 • Survey comments reflected attendees wanted more staff and seasoned chapter leaders as presenters • No Mid-Year Leadership Conference in 2014 • Chapter visits by ED include: Air Capital, Kansas City, Pinelands, Picatinny and Northern West Virginia • Bennie Harrison is assisting Mary Beth with the Virtual Chapter • FY 14 Chapter Grants process complete
World Congress Schedule 2014 - 2023 • 2014 – Gaylord at National Harbor, Washington DC, July 27-30 • 2015 – Gaylord Texan, Grapevine TX, July 26-29 • 2016 – Gaylord Palms, Orlando FL, July 24-27 • 2017 – Sheraton Chicago Towers & Navy Pier, Chicago, IL, July 23-26 • 2018 – OPEN • 2019 – Sheraton Boston & Hynes Convention Center, July 28-31 • 2020 – Gaylord Texan, Grapevine TX, July 26-29 • 2021 – Sheraton Denver, Denver, CO July 11-14 • 2022 – Sheraton Chicago Towers & Navy Pier, Chicago, IL, July 11-14 • 2023 – Gaylord Opryland, July 2023
Training Events • WC July 2013, Nashville, Tennessee: • 598 paid attendees (goal = 665) • Exhibitor/Sponsor revenue at $385.4k ($395k budget ) • GCMS 2013 scheduled for November 18-19 at Marriott Wardman Park, DC • 456 paid attendees– as of 11-15-13(budget = 374) • Exhibitor/Sponsor Revenue - est $200,000 vs. budget $220,000 • Marriott Wardman Park – 2013-2016 • Small Business Virtual Conference, December 19 • Subcontract Management Training Forum, March 27 - 28, 2014, San Diego • Replacing ADTF • 85 paid attendees (goal)
Training Events • Shutdown Risk GCMS Mitigation • Reduced Event costs at GCMS (see board brief) • NCMA personal outreach • Mary Beth Lech sent 148 personal emails to chapter leaders • Karen Secker contacted board members (thank you for your efforts!) • Al Boykin spoke with contacts at Boeing, Catapult Consultants, DARPA, DoD, DHS, VA etc. • Mike Fischetti met with senior leaders including BOA members • Extended and lenient on various deadlines • Reduces profit
Training Events • Minimizing cost at World Congress 2013 • “Insourced” A/V shipping from NCMA HQ • Reduced or eliminated speaker costs and honoraria • Negotiated 20% discount off all food & beverage at Gaylord • Organized staff travel to minimize individual taxi and airfare costs • Ordered fewer on-site supplies (Daily News, badge stock) • Board dinner moved “onsite” contributing towards F&B minimum • Altered Virtual Congress offering, saving approx. $6,000 • Prizes offered were NCMA products and services
Education • Revenue above budget as result of greater webinar and e-learning participation • E-Learning revenues up 26.1% • Total online preparatory site registrations for first and second quarters – 314 – Budget 250 – FY 13 - 278 • Book sales down slightly due to delay in CMBOK 4th ed. • To be released at GCMS 2013 • Certification study guides remain in high demand • Virtual Conferences – 4 scheduled for FY14 • NES revenues down due to decreased attendance and chapter participation
Certification • Certification Applications up 41% over same period in FY13 • CFCM + 39% • CPCM + 14% • CCCM + 83% • CFCM and CPCM increase attributed largely to online prep courses • Large percentage increase in CCCM based on relatively small numbers • Beta testing Online Proctoring Service from Kryterion • Candidates take exam from home computer • Must comply with strict rules including purchasing special equipment so Kryterion proctor can remotely monitor candidate
Advertising Sales and Publications • Resource Directory (formerly Resource Guide) moved to completely digital format • Decline in CM Jobs likely due to fewer organizations hiring • 2013 Journal of Contract Management published in September • Largest volume in book’s history • Partnered with GWU for them to assume production costs beginning FY15 • Reinvigorating Leadership Forum column and Ethics Corner column • Digital edition of CM magazine has new responsive platform and flows according to reader’s device • New digital edition is more attractive to advertisers
Marketing • GCMS marketing successful considering environment • Employer Justification Package (helps attendees justify their attendance) had 750+ clicks • Strategic ads in Washington Post, Federal News Radio, WTOP, NPR, LinkedIn, Google Ads resulted in more than 300+ clicks • 10% of October website visitors were from GCMS campaign, compared to 5% last year • Improved marketing for webinars and Virtual Conference using targeted email lists • Resulted in lower cost on email bill and increased open rates
Marketing • Women’s Forum and Advancing Professional Communities continue to meet monthly • NCMA’s LinkedIn numbers are comparable to or exceed other larger associations • 12,000+ members on NCMA’s LinkedIn group • Growing rapidly
Core Operations: Staffing changes • Current staffing down to 23 FTE, 1 P/T and 1 intern • Mike Wright, Chapter Relations Specialist, left NCMA September 26 • Bennie Harrison given title of Chapter Support and is assisting Mary Beth with managing chapter relations • Karen Secker moved into new position as Executive Assistant & National Secretary (in lieu of Mary Beth Lech) • Al Boykin, Chief Learning Officer, leaving NCMA as full time staff effective November 27 (potential consultant “1099” arrangement) • Jenn Coy (Director of Meetings) on maternity leave • April Southward managing GCMS, with support from Rita Rose and Conference Direct