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Operations Report

Operations Report. Neal J. Couture, CPCM Executive Director Board of Directors Meeting Ft Lauderdale, Florida July 18, 2010. Action Items from BOD Meetings. Compile presentation on CMBOK 3.0 project for EAC. Assigned to: Reuter Status: Done, to be given at July 19 mtg

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Operations Report

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  1. Operations Report Neal J. Couture, CPCM Executive Director Board of Directors Meeting Ft Lauderdale, Florida July 18, 2010

  2. Action Items from BOD Meetings • Compile presentation on CMBOK 3.0 project for EAC. Assigned to: Reuter Status: Done, to be given at July 19 mtg • Update membership survey re: member expectations from chapters (ie. frequency of mtgs & programs). Assigned to: Couture Status: • Engage ISM in Discussion on How to establish a more meaningful alliance or collaboration. Assigned to: Couture Status: Report in this briefing • Send a letter to NDIA recognizing Women in Defense’s WID accomplishments. Assigned to: Couture Status: Complete

  3. Discussion w/ISM • Executive Director Neal Couture met with Paul Novak, Chief Executive Officer of the Institute for Supply Management (ISM) on May 10, 2010. • Extremely cordial relationship – 12 years. Brief exploratory discussions on merger years ago. • Explained our current ideas re: potential alliances with other associations. • Idea of ISM coming together w/NCMA in some fashion is desirable. • Novak speaking with his elected leaders, agreed to meet again in near future.

  4. Financial Report Update 19% positive variance over budget 17% increase in revenue over last year!* Membership: 18.5% increase in revenue! Education: 11.8% increase in revenue! Advertising: 13.3% increase in revenue! Certification: 30.8% increase in revenue! Meetings: 23.7% increase in revenue!*

  5. Financial Report Update • Variance from budget • 19% positive variance in revenue • 3.8% negative variance in expenses

  6. Financial Report Update $1.1 million positive variance from this time last year!

  7. Membership Goals 2009-2010

  8. Dues increase and new structure implemented • Announcements in all media (CM, newsletters, website, chapter telecons, direct email). • Notice to students for new rate. • Notice to associates to revise member type. • “Beat the increase” campaign. • Resulted in acceleration of member renewals: >90% increase in dues revenue in June!

  9. Education Goals 2009-2010

  10. CPCM Study Guide • Published July 2010 • Sample questions, test taking tips, review of content areas. • Authored by Dr. John Wilkinson, CFCM, CPCM, Fellow

  11. Certification Goals 2009-2010 • Significant growth over last year • 175% increase in applicants • 44% increase in certificants (disparity caused by large number of applicants who have not yet taken the exams.)

  12. Standards Goals 2009-2010

  13. Meetings Goals 2009-2010

  14. World Congress 2010

  15. Publications Goals 2009-2010 `

  16. Component Relations Goals 2009-2010

  17. Advertising Goals 2009-2010

  18. Governance Goals 2009-2010

  19. Operations Report for FY 2010-2011 • Performance measures for each program area: • # units or transactions • Quality measures/feedback from customers • Financial measure: net income from sales • Overall health indicator: • Green: meeting or exceeding goals • Yellow: performance concerns • Red: significant risk of failure

  20. Performance Measurement Plan

  21. Performance Measurement Plan

  22. Members Board of Directors Executive Advisory Council (EAC) Executive Director & Staff Committees Chapters • Communities: • Council of Fellows • Women’s Forum • CMLDP Alumni • Certificants • New Professionals • Retired Professionals* • Communities of Practice: • TDOS • Service Contracting • Small Business Contracting

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