1 / 31

PPC Industry Forum, 5 March 2009

PPC Industry Forum, 5 March 2009. Partial Private Circuits. Disclaimer BT has taken reasonable care to check that the information contained in the following slides was accurate at time of publication.

damisi
Download Presentation

PPC Industry Forum, 5 March 2009

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. PPC Industry Forum, 5 March 2009

  2. Partial Private Circuits • Disclaimer • BT has taken reasonable care to check that the information contained in the following slides was accurate at time of publication. • Any price indications or timescales contained within this presentation are estimates for information purposes only and do not constitute any contractual or other obligation. • In relation to any products/services referred to in this presentation which are currently under development and/or trial, BT gives no undertaking or other commitment that the product/service will be made commercially available • BT reserves the right to make changes to the information in this presentation at any time without further notice • Exclusive reliance on the information in this slide pack is at your own risk

  3. Partial Private Circuits • Agenda • Introductions – All • Review of previous actions – Leslie Hurrell-Smith/All • Product Development Update – Pauline Cowie • Product In Life Update – Pauline Cowie/All • 21CN Update - Bill Du Cann • Netview Plus - Jeneva Hibbert • Billing – Migration to GenIUS - Sue Childs/Jeneva Hibbert • Communications - Jeneva Hibbert • Contract Review - Jeneva Hibbert • AOB – All • Meeting Review - Leslie Hurrell-Smith/All • Date of next meeting - All

  4. Partial Private Circuits Action Point Review

  5. Partial Private Circuits • Action Point 03/11 (01/03/07) Ongoing • B End Shift – Internal/External Shifts: Cost does not appear to be correct BT to Investigate.

  6. Partial Private Circuits • Action Point 06/05 (07/06/07) – Ongoing • Exchange Closure – Review March 09

  7. Partial Private Circuits • Action Point 06/09 (07/06/07) – Ongoing • Firm Offer Confirmation (FOC) Highband Timescales

  8. Partial Private Circuits Action Point 02/09 (04/09/08) – Ongoing Pre-Order Surveys

  9. Partial Private Circuits Action Point 04/09 (04/09/08) – Ongoing Netview Reports: 1) ACS reports availability on Netview. 2) Right First Time (RFT) initiatives

  10. Partial Private Circuits Partial Private Circuits Action Point 05/09 (04/09/08) – Ongoing Netview Reports: FOCR FOCR process changes needs to be input in changes to PPC Reports.

  11. Partial Private Circuits Action Point 01/12 (04/12/08) – Ongoing RFT T2R Initiatives Presentation: Repair Base Line Virgin Media request details of the base line used in PPC repair also a copy of the briefing in respect of Access requirements.

  12. Partial Private Circuits Action Point 02/12 (04/12/08) RFT T2R Initiatives Presentation: Structured Questions GC request the ‘Structured Questions’ detailed in the PPC O&M Manual be updated to reflect the changes brought about by the RFT T2R initiatives.

  13. Partial Private Circuits Action Point 03/12 (04/12/08) RFT T2R Initiatives Presentation: Intermittent Faults Industry request Richard Bushell share new approach in respect of Intermittent Fault.

  14. Partial Private Circuits Action Point 04/12 (04/12/08) RFT T2R Initiatives Presentation: Validation Rules Industry asked if the reviewed validation rules could be shared with them.

  15. Partial Private Circuits Action Point 05/12 (04/12/08) RFT T2R Initiatives Presentation: RFT Portfolio Industry asked for a brief explanation behind each box on presentation for their internal briefing.

  16. Partial Private Circuits Action Point 06/12 (04/12/08) DES GC requests more details on DES

  17. Partial Private Circuits Action Point 07/12 (04/12/08) Geographic Pricing GC requests a list on Geographic Pricing

  18. Partial Private Circuits Action Point 08/12 (04/12/08) Netview Plus - Volumes Industry wishes to understand what makes up the volumes on Netview. Is this circuits or circuits & components.

  19. Partial Private Circuits Action Point 09/12 (04/12/08) Netview Plus QoS Reports BTW asked Industry to provide details of their requirement on the Quality of Service reports they would like presented at future Industry Forums.

  20. Partial Private Circuits Product Development Update

  21. PPC Development Roadmap PPC Quick Win F= Apr 09 2008/9 Q1 Q2 Q3 Q4 2009/10 Q1 Q2 Geographic Lead-times (Birmingham) BCMR Final Document & Price Control Consultation Document 34n & 155Mbit/s CELA Price Deregulation F=February 09 F=April 09 December 08 Leased Line Control - Implementation April 09 Shared 3rd Party Infrastructure F= April 09 Rapid Restore - Launch Rapid Restore – Trial to start Feb 09 F=Jun 09 F=Feb 09 Priority Repair PPC PPC Highband FOC Timescales F=TBC Trial Feb 09 F= Apr 09

  22. Partial Private Circuits Product In-Life Update • 21CN Update • QoS – Netview Plus • Billing - Geneva • Communications & Notifications • Contract Review

  23. Partial Private Circuits • QoS • Migration of Netview Plus to the a new application called Oracle Business Intelligence (OBI). • Target Migration date 1st April 2009. • Customer demonstration during February & March. • Demonstration was primarily around Broadband, however, look and feel of the system will be the same for PPCs. • New system will enable ‘Adhoc’ requests or build of new measures.

  24. Partial Private Circuits – Provision Stats

  25. Partial Private Circuits – Repair Stats

  26. Partial Private Circuits BillingFinance & Customer Management TeamSue ChildsTrisha LesterBrenda Bowyer Helping our customers thrive in a changing world

  27. Partial Private Circuits General Discussion Around Billing Move from PCNBS to Geneva Billing Platform- What went well- What went not so well- e-Billing- Bi-Weekly Customer Comms- Future of Brenda and Trisha- Future Billing Enhancements

  28. Partial Private Circuits • Communications: • Rapid Restore trial via Account Teams • Pricing Notifications: • No pricing notifications since last forum • Update to PPC Price List section B8.06 – complete revision. • Creation of “Archive Price List” on www.btwholesale.com/ppc

  29. Partial Private Circuits • Contract Review • Update since last forum: • Review Meeting held 14 Jan 09 – Agree to Disagree issues • Mark Up contracts distributed to Industry 29/01/09 • Outstanding Issues conference call held 06/02/09 • Review of mark-up contracts – 12/02/09 • Next discussion scheduled for 12/03/09 • Of 45 issues raised • 29 closed; 1 agreed in principle; 2 pending closure with 13 outstanding.

  30. Partial Private Circuits • A.O.B

  31. Partial Private Circuits Forum Review Next Meeting Scheduled 4th June 2009 Venue: Faraday Buildings

More Related