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Role of the Facilitator Dairy Profit Teams

Role of the Facilitator Dairy Profit Teams. Slide Source: Richard Stup. Facilitator’s Role for Teams. Why is a facilitator a key role for teams? Who should facilitate? What are the facilitators duties? What are some tips and tools for facilitators?

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Role of the Facilitator Dairy Profit Teams

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  1. Role of the FacilitatorDairy Profit Teams Slide Source: Richard Stup

  2. Facilitator’s Role for Teams • Why is a facilitator a key role for teams? • Who should facilitate? • What are the facilitators duties? • What are some tips and tools for facilitators? • Note: Facilitator Job Description is a separate file.

  3. Why is facilitator a key role for teams?

  4. Teams are a major investment for any organization. Facilitation is needed to ensure the best use of that investment. =

  5. A Facilitator is… • One who contributes structure and process to interactions so groups are able to function effectively and make high-quality decisions. • A helper and enabler whose goal is to support others as they achieve exceptional performance. From: Bens, I. (1999). Facilitation at a Glance.

  6. Who Should Facilitate?

  7. Who Should Facilitate? • Someone who is a . . . • Good communicator • Supporter of teams • Good listener • Good organizer

  8. Who Should Facilitate? • Someone who . . . • Can help to establish ground rules • Includes everyone in process • Understands problem solving process

  9. What are the duties of the facilitator?

  10. Facilitator Duties: During the Meeting • Focus the team on increased: Productivity, profitability, and satisfaction • Oversee Profit Team process Data analyses, SWOT analyses, goal setting, action planning, and monitoring • Ask probing questions • Raise issues • Foster trusting atmosphere • Involve everyone in the discussion

  11. Facilitator Duties: During the Meeting • Summarize discussion • Help others to listen • Implement ground rules • Monitor agenda and progress • Assign responsibility for action items • Celebrate successes

  12. Facilitator Duties: Outside the Meeting • Formalize ground rules • Set agenda with the owner • Design a system of tracking critical data • Design a system of communication • Minutes, notes, phone calls, action plans, progress reports with the team and others

  13. Facilitator Duties: Outside the Meeting(cont’d) • Write action plans which: determine tasks, spread workload, set deadlines • Learn more about advisory team process • Suggest methods to improve team outcomes

  14. What are some core practices and tools for facilitators? Note: Tools are available in a separate file.

  15. Stay neutral Listen actively Ask questions Paraphrase Synthesize ideas Stay on track… manage digression Offer clear summaries Give and receive feedback Facilitator Core Practices

  16. Process Rules There must be open discussion of ideas Explain your reasoning and intent Use specific examples and agree on the meaning of important words Team and farm interests drive decisions, not individual interests or positions The team provides advice, but the producer makes the final decisions Behavioral Rules All data and discussions are confidential No one person dominates the meeting Respect each others’ opinions Meetings start and end on time Standard Ground Rules

  17. Visioning Brainstorming Nominal group technique Force field analysis Gap analysis Multi-voting Goal (Priority) setting Root cause analysis Decision grids Systematic problem solving Process Tools “If the only tool you have is a hammer, you tend to see every problem as a nail.” --Abraham Maslow

  18. Process Tools • Force field analysis • Decision grid • Meeting process evaluation • Facilitator evaluation • Team member analysis • Goal-setting worksheet • Problem-solving model

  19. Being a Facilitator Is about leading a problem solving process that uses people’s time more efficiently.. And arrives at better solutions

  20. Summary • Facilitators play key role in Profit Teams. • Facilitator assists producer in guiding the team. • Does not need to have an interest in the dairy • Additional time and effort is required. • Facilitator tools are available on the website.

  21. Summary, con’t • Facilitation is critical to effective group process • Facilitators need to learn the core practices and expand their toolboxes • Good facilitators help team succeed, BUT the final outcome of the team is everyone’s responsibility.

  22. Questions?

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