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Team Experience. Chris Newman Sarah Beem. Acme Seatbelts.
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Team Experience Chris Newman Sarah Beem
Acme Seatbelts • Description: We are an organization that makes seatbelts for both the automotive and airline industry. We are composed of six departments; quality, marketing, accounting, manufacturing, sales, and shipping. All units report to the Quality department which in turn reports to the CEO.
Acme Seatbelts Vision Statement • Acme Seatbelts is a global corporation supplying seatbelts to major automotive and airline manufacturers. Mission Statement • Acme Seatbelts is a global corporation that supplies seatbelts to major automobile and airline manufacturers. Our mission is to provide quality services and products in such a way that allows our business and our business partners to enjoy continued success.
Acme Seatbelts Quality Policy Statement We build every seatbelt to exceed the highest industry quality standards. We built quality seatbelts because we know that our husbands’ and wives’, our sons’ and daughters’, and our friends’ lives depend on our seatbelts; it is a responsibility every employee in our organization takes seriously.
Plan Act Do Study The PDSA Cycle • PLAN carefully what is to be done. • DO carry out the plan. • STUDY the results. • ACT on the results.
Plan Act Do Study Continuous Process Improvement Cycle Phase 1: Identify the Opportunity Phase 7: Plan for the Future Phase 2: Analyze the Process Phase 6: Standardize the Solution Phase 3: Develop the Optimal Solution(s) Phase 5: Study the Results Phase 4: Implement
ESTJ • Extrovert • Sensing • Thinking • Judging
Decisive Direct Efficient Gregarious Logical Objective Organized Practical Responsible Structured Systematic Task-focused Words that describe us
Great Minds Think Alike… • We like working in teams • Stable and predictable • Very hands on • Use past experiences to solve problems • Critique in a logical manner • Are task oriented and committed
Communication • Few problems • Email • In class meetings • Always clarified with each other, never left things open to interpretation
Problem Solving • Like to logically analyze the situation and control the situation • Step by step, check of the list style • Quick to make decisions and impliment them
Difficulties • May decide on things too quickly and pressure each other to do so • May overlook the need for change • May not show appreciation for each other
Advantages • On the same page, understood each other without a lot of explanation • Could depend on each other to get the work done efficiently and effectively
Lessons Learned • Improvement is a continuous process. • Teamwork is more effective. • Incorporate all levels of organization. • Make use of all available tools. • Be relentless.