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Drive to Collab Endpoint Refresh Program. Cisco Collaboration Technology Group. Agenda. Objective UC Endpoint Landscape Opportunity Endpoint Refresh Program Value Proposition Offers Scenarios Tools and Resources. Endpoint Refresh Program - Objective.
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Drive to Collab Endpoint Refresh Program Cisco Collaboration Technology Group
Agenda • Objective • UC Endpoint Landscape • Opportunity • Endpoint Refresh Program • Value Proposition • Offers • Scenarios • Tools and Resources
Endpoint Refresh Program - Objective Refresh UC Endpoints install base with new Feature Rich and Cost Effective Endpoints
Current Landscape 18MCurrently shipping phones 11MEnd of Sale & End of Support phones 23MEnd of Sale phones 70% (41M) of install base is 7900 series phones 12M End of Sale phones Install Base : 60+ Million Cisco IP Phones
End Of Sale 7900 Series Endpoints 12 Million End of Sale Models 11 Million End of Sale/Support Models • These models are in sustaining-only mode • End of Support will be announced for the above phones shortly • These models are in End of Support state • No TAC support • No maintenance firmware releases
Why Refresh Now? End of Sale/End of Support Endpoints Refreshed Feature Rich Endpoints (Intelligent Proximity, Bluetooth, WiFi) • Rich User Experience • (Wideband Audio, Hi-Res Display) • Opportunity to Video-enable your desktop • Enhanced Operational Efficiency • (Energy Efficient/Green) • Attractive Trade-in Program
Endpoint Refresh Opportunity $ 46M – $ 2.2B Refresh 100% End of Sale/Support Install Base Refresh 1% of End of Sale Install Base 11M Endpoints 23M Endpoints x $ 200 x $ 200 $ 46M Opportunity $ 2.2B Opportunity *Based on FY15 mix of new models
EndpointRefresh Program • Guided Endpoint Refresh • Simplified Order and refresh process • Endpoint assessment Tools • Compelling Offers • TMP promotion for phones • Collaborate Now for Video • Partner Incentives (OIP/SIP/VIP) Endpoint Refresh • Focused Enablement • Partner Portal • Collateral • Trainings • Comprehensive Support • TAC Support • PDI Help Desk • Program Team Support
Collaboration TMP Bonus for UC Endpoints Time Limited Offer Collaboration TMP Bonus for UC Endpoints Ongoing Standard Collaboration Offer TMP Credit: +15% TP->TP Endpoints UC->UC Endpoints MCU/Video Conferencing Or **Select models TMP Credits are discount off List Price on top of Standard Partner Discount and on top any other applicable program discounts. TMP Standard Offer Credits and TMP Bonus Offer Credits Cannot Be Combined for UC Endpoints in the Bonus Offer Program. Final discounts determined by Cisco Account team.
Collaboration TMP Bonus for UC Endpoints Tiered TMP Bonus Incentive by Model • Up to 30% total TMP credit • TMP credits can be stacked (up to 80% off GPL total + VIP) • TMP “Trade-in” eligibility limited to 7900 Series desk phone and conference station installed base • TMP Bonus “Trade-to” offered with select 78xx / 88xx models • TMP standard program rules apply (requires “Trade-in” product return or certificate of destruction/non-use) • TMP Bonus offer period expires January 31, 2015 20%Credit 25%Credit 30% Credit 7821 7841 7861 8811 8861 8851 TMP Credits are discount off List Price on top of Standard Partner Discount and on top any other applicable program discounts. Collaboration TMP Bonus Credit amount is inclusive of all TMP Credit Discounts. Final discounts determined by Cisco Account team. 8831 8841
TMPPartner Participation for Endpoint Refresh • Open to all Cisco Partners—Gold/Silver/Premier/Select/Registered • Partners must register via Partner Program Enrollment (PPE) and accept the T & C’shttp://www.cisco.com/go/ppe • Available to Cisco account teams and all Tier 1 and 2 partners • Trade-In Quotes can be created by partners and Cisco • Partners use Cisco Commerce Workspace (CCW) • Cisco internal use SalesForce.com (SFDC) • Available through Jan 31, 2015 to all partners
How TMP Credits are Applied? List Purchase Price - Customer / Partner Discount = Normal price without program - Net TMP Trade-In Credit = Final Discounted Price • The net credit amount is applied against the adjusted list purchase amount after applying the partner’s standard and program discounts. • The credits are then applied up front at the time of order as shown on the right:
7800 Series: Extensible Value with Performance Priced for Midmarket Superior Audio Quality – Wideband Audio Support Lower Power Consumption Customizable, Options: 2, 4 or 16 Lines 7821: $255; 7841: $365; 7861: $395
8800 Series: Extensible Value with Performance Brings mobile to the desktop with Cisco Proximity for Mobile Extensibility with Key Expansion Modules and Jabber on Mobile devices Charge personal mobile devices New ergonomic design with 5 inch high resolution displays 8811: $445; 8841: $495 8851: $595; 8861: $695 BOARDROOM
790x/791x Series to 7800/8800 Series Example: Refresh 7906 with 7821 Example: Refresh 7910 with 7841
7940/60 Series to 7800/8800 Series Example: Refresh 7960 to 8851
8831 Series: Conference PhonePortfolio HDAudioenables high quality in-room collaboration GreaterFlexibilitysupport for wired and wireless microphones Greater scale with Daisy Chaining support New ergonomic design with 3.5 inch displays 8831: $1395 BOARDROOM
234K End of Support 7935, 7936 Phones 8831 Conference Phone 7935/36 Conference Phone Refresh Example: Refresh 7935 to 8831
Transform your install base with Video DX80 7960 DX70 DX650 7940 7910 7935/36 MX700/800 MX200/300 Speaker Track 60 Recommended version CUCM 9.1 or higher • Video Empower Every Desk and every Meeting Room
Collaboration Desk Space Portfolio EX60 DX 650 DX 80 EX90 WebEx Jabber DX 70 $0-$89 per user No Cost $2,750 • List Price $1,695 $3,990 $8,970 $12,870
Cisco Collaboration Room Endpoint Portfolio MX700 MX800 Single Camera SX10 SX20 SX80 Speaker Track 60 MX200 MX300 MX700 MX800 Dual Camera $7,900 - $11,900 $17,900 - $30,500* $17,900 | $23,900 • List • Price $3,990 $15,900 $49,900 $55,900
Refresh with Video : Use Cases Desk Space Transformation Meeting Room Transformation • Development Room • Meeting Room • Briefing Area
Video Enable your Desktop DX70 DX80 7940 7960 Example: (US) Refresh 7960 to DX80 Example: (US) Refresh 7940 to DX70
Video Enable your Meeting Room 7935/36 SX10 7935 Example: (US) Refresh 7935 to SX10
“CUCM Upgrade Central” v4.1 includes Endpoint Assessment Available now on the App Store • Readiness Assessment iPad App • CUCM v9.1 and v10.5 • Unity/Unity Connection • Contact Center Express • MeetingPlace • Presence Server • Attendant Console • License Count Usage report • Support and Collateral for BE6000/BE7000 • English, French, German, Spanish, Portuguese & Mandarin support iPad App: https://itunes.apple.com/us/app/id650114526 Web Tool: http://tools.cisco.com/cucst/upgrade/index.jsp
Partner Landing Page • One-stop shop for Endpoint Refresh Resources • Endpoint Refresh Program Info • Value proposition • Promotions and Offers • Forums and support community www.cisco.com/go/drivetocollab
EndpointRefresh – Step-by-Step Overview Refresh UC Endpoints install base with new Cost Effective and Feature Rich Endpoints Endpoint Refresh Program Endpoint Refresh - Deal Mechanics 1 3 2 4 Program Enrollment Quote Creation Ordering Returns
Endpoint Refresh – Step-by-Step Overview 1 3 2 4 Program Enrollment Quote Creation Ordering Returns • Annual Enrollment through Partner Program Enrollment (PPE) • http://www.cisco.com/go/ppe • Read and Accept Program T’s and C’s
Endpoint Refresh – Step-by-Step Overview 1 3 2 4 Program Enrollment Quote Creation Ordering Returns • Partner: • Create Quote in Cisco Commerce Workspace (CCW) • www.cisco.com/go/ccw • Cisco: • Approve CCW Quote or Initiate Quote Through SalesForce dotcom (SFDC)
Endpoint Refresh – Step-by-Step Overview 1 3 2 4 Program Enrollment Quote Creation Ordering Returns • Direct Orders: • -Partner Places Order and Provides Deal ID and • TMP Quote Number • -Must Select “Trade-In” as the Order Type • Two-Tier Orders: • Partner Places Order Against Approved Distribution Authorization ID (DART)
Endpoint Refresh – Step-by-Step Overview 1 3 2 4 Program Enrollment Quote Creation Ordering Returns • Return Materials Authorization (RMA) Notification (Listing Traded-In Products) is Sent to the Partner when Last Purchased Product Is shipped • Schedule Pick-Up Requests Using the Product Online Web Returns (POWR) Tool • Trade-In Products Are Due Back to Cisco Within 180 Days of RMA Notification • Certificate of destruction required if not returned
Endpoint Refresh- Resources Landing Page for All Drive to Collab Resources Customer Landing Page: http://www.cisco.com/go/cucmupgrade Partner Landing Page:http://cisco.com/go/drivetocollab TMP Promotion: www.cisco.com/go/tmp Support Alias for Drive to Collab Questions Drive to Collab Program Team: ask-drive-to-collab@cisco.com TMP Team: tmpcollab@cisco.com
Call to Action and Key Takeaways Take UC Endpoints to the next level – extensible value and performance Lead with business conversations Accelerate Endpoints Refresh