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Drive to Collab VCS to CUCM Migration. Technical T raining. Agenda. Objective Roles of CUCM and VCS VCS to CUCM Migration Considerations Migration Activities users dial plan directory Registration Licenses License Migration Caveats/Limitations. VCS UCM - VSEM. V.
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Drive to CollabVCS to CUCM Migration Technical Training
Agenda • Objective • Roles of CUCM and VCS • VCS to CUCM Migration Considerations • Migration Activities • users • dial plan • directory • Registration • Licenses • License Migration • Caveats/Limitations
VCS UCM - VSEM V Enable Video Only (VCS) customers to experience Cisco Collaboration suite Migrate VCS installed base to Cisco UCM • License, Service & Hardware offers • Endpoints Promotions • Migration Bundles • Partner Incentives • Partner & Field Enablement • Partner Trainings on UCM • Migration Support & Services S Why & How Comprehensive Enablement Attractive Promotions & Incentives • Value Proposition & Opportunity • Migration Guides & Tools • Case Studies & Success Stories • License Migration 12-18 months Number of VCS UCM Migrations E Migration Bookings in $ 12-18 months M
Cisco Unified Communications Manager 10.5 Single, Unified platform for feature-rich Voice and Video Control
CUCM and VCS Roles • VCS • VCS provides firewall traversal, legacy support, and H.323 interworking functionality • There are now four possible operating modes of the VCS: • VCS-Control • VCS-Expressway • Expressway-Core (new) • Expressway-Edge (new) • CUCM • UC Manager is Cisco’s strategic call control platform, CUCM is the Single cluster for voice or video device, including legacy and 3rd party endpoints • CUCM Integrated provisioning, management, phonebooks, and conferencing
VCS Roles – Legacy and New • New - firewall traversal using “Expressway” Core and Edge • Legacy - VCS “Control” version is still supported for registering H.323, legacy Tandberg, and 3rd party endpoints • The original VCS-Expressway is also still supported for B2B, Jabber Video for TelePresence (a.k.a. Movi) and Webex enabled TelePresence • Devices CANNOT directly register on either Expressway-Core or Edge. They register on UCM via SIP proxy. • Both solutions work as a strict pairing VCS Control VCS Expressway Firewall Traversal UCM Optional Legacy Solution Expressway Core Expressway Edge Firewall Traversal Trusted certificates are required CSR10 Expressway Solution SIP Trunk Signaling Proxy (“SIP line side”)
Benefits of Endpoint Registration on CUCM • Key factors in this decision are the endpoint type/model and how they connect to the call control network- Directly via L2/L3?, WAN/VPN? Internet? • CUCM 10.5 makes it easier to register endpoints on UCM, and fully manage them, no matter how they are networked (VPN or Expressway)! * TMS can schedule any endpoint into a conference, but OBTP is only available to campus devices
UCM Registration Benefits • DX70, DX80, DX650 and SX10 can only be registered to UCM • Endpoints registered on CUCM gain the following key features and benefits: • Single Pt. of Dial Plan Administration • Single Call Admission Control Domain • Geographic redundancy • CUCM Phones features : • Voice Mail indicator /Call Forward All /Consultative Transfer • Shared Lines /SNR /Ad Hoc conferencing/CTI Control/BLF • CSS/Partitions /Hunt Groups/ Music on Hold/ Announcements
Scenario #1a Video Call Control Architecture Today: Internet • VCS only for Call Control • All Endpoints Compatible with UCM VCS E VCS C Recommended Call Control Architecture: • Add BE6000 or BE7000 (UCM & Exp C) • Add BE6000 (Exp E) • Migrate Endpoints from VCS to UCM • Leverage existing MCU & TMS BE6000 or CE BE6000/BE7000 Internet UCM • Exp C Exp E Virtual Exp C & E could reside in the same server
Scenario #1b Video Call Control Architecture Today: Internet • VCS only for Call Control • All Endpoints Compatible with UCM VCS E VCS C Recommended Call Control Architecture: BE6000/BE7000 • Add BE6000 or BE7000 (UCM) • Upgrade VCS C & E to Version 8.2 • Migrate SIP Endpoints from VCS to UCM • Leverage existing MCU & TMS Internet UCM VCS E V8.2 • VCS C • V8.2
Scenario #2a Video Call Control Architecture Today: • VCS only for Call Control • Some Endpoints Compatible with UCM • Some Legacy H.323 Endpoints Internet VCS E VCS C Recommended Call Control Architecture: BE6000 or CE BE6000/BE7000 • Add BE6000 or BE7000 (UCM & Exp C) • Add BE6000 (Exp E) • Refresh H.323 EP with new low cost EP • Leverage existing MCU & TMS Internet UCM • Exp C Exp E Virtual Exp C & E could reside in the same server
Scenario #2b Video Call Control Architecture Today: • VCS only for Call Control • Some Endpoints Compatible with UCM • Some Legacy H.323 Endpoints Internet VCS E VCS C Recommended Call Control Architecture: Recommended Call Control Architecture: • Add BE6000 or BE7000 (UCM) • Upgrade VCS C & E to Version 8.2 • Refresh H.323 EP with new low cost EP • Leverage existing MCU & TMS BE6000/BE7000 Internet UCM VCS E V8.2 • VCS C • V8.2
Scenario #3 Video Call Control Architecture Today: • VCS only for Call Control • Some Endpoints Compatible with UCM • Some Legacy H.323 Endpoints Internet VCS E VCS C Recommended Call Control Architecture: BE6000/BE7000 Internet • Add BE6000 or BE7000 (UCM) • Upgrade VCS C & E to Version 8.2 • Migrate SIP Endpoints from VCS to UCM • Leave H.323 EP with VCS C • Leverage existing MCU & TMS UCM VCS E V8.2 • VCS C • V8.2 Virtual Exp C & E could reside in the same server
VCS for Video Call Control & Virtual UCM 9.1 or 10.0 for Voice • All Endpoints Compatible with UCM Scenario #4 • Video Call Control Architecture Today: Internet VCS C VCS E UCM Isolated Voice / Video Networks Recommended Call Control Architecture: • Migrate all Endpoints from VCS to UCM • Upgrade VCS C & E to version 8.2 to enable Mobile & remote Access • Add Exp @ no cost to scale if need be • Add BE6000 (Exp E) • Leverage existing MCU & TMS • Option of moving from VCS C&E to Exp C&E Internet VCS E v8.1 VCS C v8.1 UCM v9.1 or 10.x
VCS for Video Call Control & Virtual UCM 9.1 or 10.0 for Voice • All Endpoints Compatible with UCM Scenario #5 • Video Call Control Architecture Today: Internet VCS C VCS E UCM Isolated Voice / Video Networks Recommended Call Control Architecture: BE6000/BE7000 • Add BE6000 or BE7000 (UCM) • Migrate all Endpoints from VCS to BE • Upgrade VCS C & E to version 8.2 to enable Mobile & remote Access • Add Exp @ no cost to scale if need be • Add SIP Trunk between Voice & Video UCM • Leverage existing MCU & TMS • Option of moving from VCS C&E to Exp C&E Internet SIP Trunk UCM VCS E VCS C UCM
VCS for Video Call Control & UCM (bare metal with version pre 9.x) • Some Endpoints Compatible with UCM • Some Legacy H.323 Endpoints Scenario #6 • Video Call Control Architecture Today: Internet VCS C VCS E CUCM Isolated Voice / Video Networks Recommended Call Control Architecture: • Upgrade UCM to 9.1 or 10.5 and virtualize or Refresh servers to BE6000/BE7000 • Upgrade VCS C & E to version 8.2 to enable Mobile & remote Access • Migrate all Endpoints from VCS to UCM • Refresh H.323 EP with new low cost EP • Leverage existing MCU & TMS Internet VCS E v8.1 UCM v9.1 or 10.x VCS C v8.1
VCS for Video Call Control & UCM (bare metal with version pre 9.x) • Some Endpoints Compatible with UCM • Some Legacy H.323 Endpoints Scenario #7 • Video Call Control Architecture Today: Internet CUCM VCS E VCS C Isolated Voice / Video Networks Recommended Call Control Architecture: Recommended Call Control Architecture: BE6000/BE7000 • Add BE6000 or BE7000 (UCM) • Upgrade VCS C & E to version 8.2 to enable Mobile & remote Access • Add Exp @ no cost to scale if need be • Migrate all Endpoints from VCS to BE • Leave H.323 EP with VCS C • Add SIP Trunk between Voice & Video UCM • Leverage existing MCU & TMS • Option of moving from VCS C&E to Exp C&E Internet SIP Trunk VCS E V8.2 • VCS C • V8.2 UCM UCM
Migration Checklist • Verify the compatibility of various devices in your network with UCM - Unified Communications Manager Software Compatibility Matrix • Based on your scenario, you may migrate all endpoints to your existing UCM or to a new UCM. Update all the UCM versions to the latest UCM release. UCM 10.x and higher is only supported on virtual machines • Update video endpoint version versions to the latest firmware. The Cisco Unified Communications System Release Summary Matrix for IP Telephony summarizes the phone firmware version recommended with all Cisco Unified Communications Manager releases. • Identify endpoint numbers and aliases • Sync Ldap users from AD into UDS or add as end users • Map the URIs in the DN • Use BAT tool to do bulk import of endpoints to UCM • Move FindMe to Shared line in CUCM • Configure SIP registration or enable CDP on the endpoint • If needed change the Endpoints provisioning mode to CUCM in TMS if endpoint is provisioned • Migrate Phone books and directory
Migration – Dial Plan • Devices • Identify video devices • Group them into a subzone in the VCS • URI • Identify the URIs that are to be migrated • Delete the URI entries from the ILS catalog • DNs • Update the Unified CM route patterns that point to the VCS
Migration – Shared Line • As part of migration, consider making the migrated device a shared line with other phones for the DN. For example, If you had a UCM cluster with a device for a user on both UCM and VCS, you can migrate the VCS device to UCM, and make the migrated device to be a shared line with the user’s existing UCM DN. • Associate user with device • Update the Primary DN in the end user configuration • In DN configure the alias for the user • Use BAT tool to configure the phones into the Unified CM • Enable SNR functionality if needed
Migration – Endpoints Registrations • Upgrade video endpoints software to latest version: Cisco Unified Communications System Release Summary Matrix for IP Telephony • Update the release key and option keys • If Protocol is changed from H.323 to SIP, then update protocol configuration and default call protocol configuration • Access the endpoint using browser or SSH and change the provisioning mode and the Vlan mode to auto. This enables CDP and uses option 150 to register with the Unified CM • If setting VLAN is not possible, then configure SIP information and configure Unified CM as registrar
Migration – Address Book Directory synchronized with LDAP User Data Service (UDS) provides phone directory for Unified CM registered endpoints UDS supports blended addresses, that send DN and URI information to display and use for history and redial/missed call lists Address book is automatically configured for C-series endpoints and points to UDS TMS supports Unified CM directory for phone books VCS endpoints have phone books through TMS
Migration Conference bridge – (Rendezvous / Scheduled) VCS Unified CM EX, MX C-Series • jo@cisco.com • meet.jo@cisco.com MCU Users meeting URI MCU TX Series Rendezvous VCS Search rule to CUCM for Multiwaynumbers Configure route pattern on CUCM for Multiwaynumbers ILS import for user allocated bridges into CUCM/SME Move registration of the MCUs to the CUCM/Conductor Scheduled conferences Map DN to Alias conferences 27
Migration Considerations • Release Key is not required when migrating from VCS. • Consider making the directory/phone book in UCM similar to that in VCS, via setting up the Active Directory integration in UCM and importing the users regularly. • Enable Active Directory authentication in UCM so that Jabber for Windows, Mac and iPad will use single sign-on. • "Cisco TelePresence Profile 52 (C60)” fails to register in UCM unless the device type changed to "Cisco TelePresence Codec C60". We need to setup the exact device type in UCM match the output of SSH command “xstatusSystemUnitProductId”. • TC4 and older software doesn’t support UCM provision mode. Need to upgrade the endpoint to TC5 or TC6 (with appropriate Release Key) before switching from VCS to UCM. • Use BAT in UCM to create multiple devices, Remote Destination Profiles and Remote Destinations efficiently.
Caveats • Extensive changes to configuration such as adjusting gain, camera source etc. cannot be configured through the CUCM • No retry video call at lower bandwidth, CUCM retries call as audio
License Migration Process License Transfer VCS UCM/Exp • Every Personal Endpoint OR Soft Client Migrated • One UCL Enh OR Enh Plus User License • @ No Cost Unified CM 9.1 • Every Personal Endpoint & Soft Client for Same User • One UCL Enhanced Plus • @ No Cost • Every Room System Migrated • One TelePresence Room License • @ No Cost • Every Purchased Traversal License on VCS E • One Rich Media License for VCS C & E Draft: Details being worked out • @ No Cost • Use the SKUs in CB Plus while registering your deal • Purchase of UCSS/ESW for each device migrated is required for 1 or 3 years
How to Take Advantage of the Program?Step By Step Instructions Enable Video Only (VCS) customers to experience Cisco Collaboration suite Drive to Collab: VCS to UCM 1 2 4 3 5 Run Readiness Assessment Tools Engage with PDI Help Desk Plan Licence Migration Order SKUs as needed via CB+ Migrate to Unified CM Optional