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1. 27-Sep-12 1 Business Communications How do you communicate,
what you want to communicate?
2. 27-Sep-12 2 What is Communication? Sending and receiving messages that are understood.
We will discuss the importance of the word “understood” and feedback.
3. 27-Sep-12 3 What are some different types of communication? Reading
Writing
Mannerisms (non-verbal)
Speaking
Listening
Electronic
4. 27-Sep-12 4 Why are good communication skills important? Imagine a business with NO communication…
What would happen to your business if all of your employees had poor communication skills?
How easy/hard do you think it will be to find a job without good communication skills?
5. 27-Sep-12 5 What we will be doing... Reading skills
Writing skills
Non-verbal communication
Speaking skills
Listening skills
“Netiquette”
6. 27-Sep-12 6 Why do we have to learn this? No matter what kind of job you have after school, you will need good communication skills.