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OFFICE 2010 ADOPTION BEST PRACTICES

MICROSOFT AND BRAINSTORM PRESENT. OFFICE 2010 ADOPTION BEST PRACTICES . Office 2010 Adoption Best Practices with… . Dan See Microsoft 4-years Account Technology Strategist (ATS) Responsible for overall deployment of Office 2010 & Windows 7 for Greater Southwest District

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OFFICE 2010 ADOPTION BEST PRACTICES

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  1. MICROSOFT AND BRAINSTORM PRESENT OFFICE 2010 ADOPTIONBEST PRACTICES

  2. Office 2010 Adoption Best Practices with… • Dan See • Microsoft • 4-years Account Technology Strategist (ATS) • Responsible for overall deployment of Office 2010 & Windows 7 for Greater Southwest District • 11-years Director of Infrastructure at Franklin Covey • Fell out of tree, landed on head • Derek Adams • BrainStorm • 7-years VP of Technology • Lover of all things bacon

  3. Office 2010 Adoption Agenda • Philosophies: Adoption & Training • Need: Why Office 2010? • Preparation: Ensuring IT readiness • Preparation: Ensuring user readiness • Benefits: What is already available? • More Free Resources: Office 2010 Adoption Kit

  4. Defining the Adoption Need On average, only 13% of desktop software features are used. - IDC, 2001 From introduction of Word 1.0 to Word 2003, functionality increased from 50 to 300 menu items and from 100 to 1,500 commands. - Microsoft, 2007 13 80% Customers submit feature requests for Office 2003, 80% of which are already in the product. - Microsoft, 2003-2006 Office applications overhaul UI and introduce a Ribbon. - Microsoft, 2007-2010 Longevity is confused with familiarity

  5. Users Have Specific Moments of Need

  6. New Office Ribbon UI • Office’s Ribbon 60 to 70 percent most commonly clicked Office functions while using 13 percent less screen real estate • Office 2007 New UI AppsWord, Excel, PowerPoint, Access, Outlook (well, ½ of it) • Office 2010All products share same user experience “Ribbon Everywhere” • Consist user experience – in Windows 7 now too

  7. Why Adopt Office 2010 Now? • Advanced breakthrough features (multi-user editing) • Most recent security enhancements • Faster • Maximum Supportability • Easier deployment options • Best disaster recovery options • Best BI insight from Excel, PowerPivot and more Best leverages customer’s investment with deepest integration into Microsoft platform technologies: • Exchange • Presence (OCS) • SharePoint • Forefront Identity Management (FIM) • Rights Management (RMS) • Windows Server 2008 R2 • Active Directory – Group Policy • Windows Workflow Found. (WWF) • SP Enterprise Search + FAST

  8. Why Adopt Office 2010 Now? • Reduces Operational risks with new compliancy features • Competitive Advantage • Same UI for Visio, Project, WebApps and free office.live.com consumer version • Social connectors • Best support for telecommuting workers • Contains numerous advancements from multi-billion R&D investments • Supports App-V • Supports latest hardware advances(e.g. DEP, ALSR, 64-bit) • Lessens dependencies on 3rd party photo tools

  9. Most Impactful Features of Office 2010

  10. What is your deployment strategy? • Choose a strategy that fits your organization and helps you deploy in the quickest, most streamlined fashion. Options: Things to consider: 1 2 3

  11. Key stages of deployment & associated tools

  12. Right time. Right audience. Right medium. Features Change Benefits Personality

  13. The Do Better Work Faster Solution • BrainStorm QuickHelpTM “The BrainStorm QuickHelp video training solution helps its customersbe productive with Microsoft Office. It’s agreat complement to our existing content for users” Jessica Reading Content Publishing Director, Microsoft Corp. As featured in October 2010 Product Press Release

  14. QuickHelp Demo

  15. The Printed Power House Solution • BrainStorm Quick Start Cards

  16. Your Microsoft Account Benefits

  17. Microsoft Experience Center • Build Awareness Hands-on environment for key corporate and LOB influencers and leaders to test drive our integrated business productivity platform. e.g. HR, Sales, Execs, Trainers Contact your local account team for assistance in scheduling a session.

  18. Productivity Hub • Train Users Requires SharePoint CAL http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4aaa9862-e420-4331-8bc3-469d7bae0ff1

  19. Build Awareness • Posters and Flyers http://www.microsoft.com/downloads/details.aspx?FamilyID=730978c2-432e-4496-a40e-59bd6ab1a37d&displaylang=en

  20. Additional Resources Weekly E-mail Templates • IT managers can send to end users over 12 weeks • Helps users ease into learning about the new features in Office 2010 http://www.microsoft.com/downloads/details.aspx?FamilyID=730978c2-432e-4496-a40e-59bd6ab1a37d&displaylang=en

  21. Office Branded Store • Build Awareness To generate launch excitement, customers can order Office merchandise http://www.co-store.com/iwbrandedmerchandise/

  22. Build Awareness Home Use Program • Home-use rights for information worker products • Employees naturally gain more skills which helps improve productivity • Bulk order is available http://www.microsoft.com/licensing/software-assurance/home-use-program.aspx

  23. Interactive Guides • Train Users • Use it online or install it – this fast (really fast) guide helps you find key Office 2003 commands in Office 2010. http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx

  24. …and just for fun Ribbon Hero • Additional Resources • Game for Word, PowerPoint, and Excel 2007 and 2010. • Boost Office skills and knowledge. • As a concept test, this add-in is not supported,but is an opportunity for you to try out an idea Office Labs is working on. http://www.officelabs.com/ribbonhero

  25. Additional Resources • Additional Resources • Office 2010 Solution Center http://support.microsoft.com/gp/gp_off_main#tab0 • Office 2010 Springboard Series http://technet.microsoft.com/en-us/office/ee263913.aspx • Windows 7 TechCenter http://technet.microsoft.com/en-us/windows/dd361745.aspx?ITPID=article

  26. Training Partners • Train Users • Training partners are a great resource to help you round out your training plan • Example training formats: • Auditorium • Live Online Training • For customers with national or global footprints • Hands-On Training • Training Solutions • Executive Coaching (white-glove treatment) • Help Desk • Adoption Kit

  27. More Tools to Aid in the Process • Office 2010 Adoption Kit • Deployment Quick Start Card • 6-page quick reference illustrating a deployment path to kick-start your preparation and answer IT questions • Quick Start Cards • A sampling of 6-pages of step-by-step, illustrated instruction cards, available for major Microsoft Office applications • Video-Based Training from the Ribbon • 3-month trial to QuickHelp, the video training solution delivering thousands of short, easy-to-search clips right from to the Ribbon in Microsoft Office

  28. What to do next... • Contact your training partner, BrainStorm, to create your adoption training plan • Create the custom-build solution that works for your organization • Identify key internal early adopters BrainStorm Adoption Experts 1.888.909.4244

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