Office of Educational Development and Evaluation (OEDE) UCSD School of Medicine

1. Office of Educational Development and Evaluation (OEDE)UCSD School of Medicine Student Orientation Evaluation Process August 2007 Babbi J. Winegarden, Ph.D. Assistant Dean for Educational Development and Evaluation bwinegarden@ucsd.edu Website: http://meded.ucsd.edu/ugme/oedeOEDE Email: meded-oede@ucsd.edu

2. OEDE: What we do…website: http://meded.ucsd.edu/ugme/oede/ http://meded-eval.ucsd.edu/ • Evaluations (On-line) • All courses in years 1-3 • Faculty in years 1-3, Residents in year 3 • Students in years 1-3 (mostly year 3 but some in 1st and 2nd year courses) • Year 4 – just beginning • Educational (Faculty) Development • Faculty seminars (lecturing, small group facilitation, precepting, etc.)

3. OEDE Staff: Who we are… • http://meded.ucsd.edu/ugme/oede/contact_us/ • Who does what • Contact all of us at meded-oede@ucsd.edu • Student Representatives for OEDE • 1st year rep will be chosen in Fall quarter • 2nd year rep is Matt Gonzales • Reps assist with • Review of questions, # of evaluations, emails, and any other concerns or helpful guidance • We are located in MTF 162B…

4. Accessing OEDE info from the Web Portal http://meded-portal.ucsd.edu/webportal/index.cfm?c=MS%201&curpage=forum&forum=99

5. How are evaluations used here at UCSD SOM? • The School of Medicine reviews all evaluations as part of our quality review process. Curriculum Committees Course Directors review course, faculty and student performance Dean’s letters for students Faculty self-review Student self-review

6. Are Evaluations Required? Course, Faculty and Student – Yes Others – No – we usually conduct some sort of raffle for you as incentive for these 

7. What we need from you… • 90% completion rate • Student Handbook, page 44 • Student Responsibilities for Course Evaluation • Evaluations are a course requirement • 90% completion rate per quarter is expected • See Associate Dean for UGME if fall below this • Timely completion of evaluations • Let us know if something in an evaluation is incorrect • We have a very quick response to concerns/issues

8. Professional and Constructive Feedback • What would you want to read about yourself if the evaluation was about you? • What is constructive feedback? • A communication that gives the person information about his/her performance with the aim of developing and/or enhancing that performance. • Based on facts, and, • Must be something the person can do something about • De-identify in extreme circumstances

9. Random Sampling… • We conduct random sampling to lessen the number of evaluations activated per student • Exceptions • Small groups/labs usually 100% • Final course evaluations usually 100%

10. Logging in to: • You received an email from CoursEval just prior to this session, indicating that you have an evaluation to complete. This is the evaluation of your Orientation week experience. • In the email you will find a box with a login button, your username and password. • Please change your password upon entering CoursEval for the first time. • Should you forget your password in the future, you can always use the “Problem logging in?” option from the Log In screen. • Future emails will not contain your password information for security purposes.

12. http://meded-eval.ucsd.edu • Menu Bar (Open Orientation evaluation) • Change password under Other menu option • Contact Site Administrator • Surveys • Available, Incomplete and complete evaluations/surveys • Reports • Directors’ Reports…mostly 3rd year • Help • Use site features: Faculty/Student Portal

13. Miscellaneous concepts… • Save progress vs. submit • Students requested to be able to complete evaluations as soon as possible after an event – good reliability for us • Be sure to save progress if you are completing evaluations this way • Evals of faculty (small groups/labs, etc) • Sometimes direct assignment, sometimes pick list • Each evaluation will have instructions • Give us feedback anytime… • Questions?

14. Fall 2007 MS 1 Evaluations • 3 courses and approximately 15.2 evaluations to complete • OEDE 1st year student representative has not been chosen yet • Student rep works with OEDE re: content and number of evaluations as well as the process by which the evaluations are reviewed • Student Reps on each of the curriculum committees

15. What is Constructive Feedback? • A communication that gives the person information about his/her performance with the aim of developing and/or enhancing that performance. • Based on facts, and, • Must be something the person can do something about

16. General Guidelines for Providing Constructive Feedback • It is descriptive rather than evaluative • Describe what you observed…stay clear of personal judgments • Vague, focused on the person, and based on opinions or feelings • Should never be given in anger or be judgmental • It is specific rather than general • “Better testing.”…vs • “The tests did not seem to be representative of the material covered.” • It focuses on the facts and/or behaviors rather than on the person • “Clearly not a detailed-oriented person!”…vs • “Syllabus needs to be proofread.” • It requires an awareness of the needs of both the receiver and the giver of feedback • “That presentation you just gave was useless and a waste of my time”…vs • “I would have liked to have heard about…in your presentation” • It is directed toward an issue or behavior which the receiver can do something about • “Voice is too soft and doesn’t carry” vs. • “Using a microphone might be beneficial.” • It is well thought out before being offered…