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NQA SPAIN Review 2009. Welcome to nqa. Performance 2008-2009. Number of certificates, 1/1/09: ISO 9001 : 52, ISO 14001: 4, Total : 56 Number of certificates, 1/9/09: ISO 9001 : 64, ISO 14001: 11, Total : 75 Number of certificates, 31/12/09:
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NQA SPAINReview 2009 Welcome to nqa
Performance 2008-2009 • Number of certificates, 1/1/09: • ISO 9001 : 52, ISO 14001: 4, Total : 56 • Number of certificates, 1/9/09: • ISO 9001 : 64, ISO 14001: 11, Total : 75 • Number of certificates, 31/12/09: • ISO 9001 : 80, ISO 14001: 21, HACCP: 2, Total : 103 • Percentage of increase : 84%
Performance 2008-2009 • Number of audit days 2008 : • ISO 9001 : 65, ISO 14001: 9, Total : 74 • Number of audit days 2009 : • ISO 9001 : 90, ISO 14001: 28, HACCP: 4, Total : 122 • Increase 2008-2009: • ISO 9001 : 25, ISO 14001: 19, HACCP: 4, Total : 48 • Increase 2008-2009: • ISO 9001 : 38%, ISO 14001: 311%, Total : 65%
Performance 2008-2009 • New registration target 2009: • 50 new standard certificates • Realized 2009: • ISO 9001 : +28, ISO 14001: +17, HACCP: +2, Total : +47 • De-Registration: • Objective : less than 5% (3), Achieved : 6 • Overdue Targets: • Objective :0 over 3 months, Achieved : 3
Key Successes • Agreement with IVECO dealers net • 114 dealers certified by SGS, 17 certificates in 2009 • Problem of the UNE 66929 (digital tachographs) • Agreement with MANN dealers net • 87 dealers certified by TUV, 6 certificates in 2009 • Problem of the UNE 66929 (digital tachographs)
Future Opportunities • AUTOMOTIVE DEALERS NETS (VW,…) • RFHE Specific Standard • REE (Spanish Electrical net) • ISO 22000 • MICHELIN Specific Standard
Future Challenges • Increase nº of auditors • Increase Standards • ISO 22000 • ISO 27000 • ISO TS 16949 • HOSAS 18000 • Market consultants
Targets for 2009-2010 • Agreement registration target 2010: • 75 new standard certificates • New Auditors: • 1 QMS, 1 EMS, 1 HOSAS, 1 ISO 27000, 1 ISO TS and 1 ISO 22000 • New Agreements: • Automotive Nets • New Consultants : • Other geographic areas