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NQA Update Catherine Golds Head of NQA

NQA Update Catherine Golds Head of NQA. Welcome to nqa. Review. Increased sales and surplus Surplus vs. Budget 21.6% ahead 08/09 5.8% ahead YTD New accreditations BS 25999 New Clients PepsiCo Increased Brand awareness PR Activities. 2009/10. Achievements 25,000+ worldwide certs

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NQA Update Catherine Golds Head of NQA

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  1. Manage with Certainty NQA UpdateCatherine GoldsHead of NQA Welcome to nqa

  2. Manage with Certainty Review • Increased sales and surplus • Surplus vs. Budget • 21.6% ahead 08/09 • 5.8% ahead YTD • New accreditations • BS 25999 • New Clients • PepsiCo • Increased Brand awareness • PR Activities

  3. Manage with Certainty 2009/10 Achievements • 25,000+ worldwide certs • Resource Pool 1000+ • 35+ products Challenges • Economic Climate • 9001:2008 Opportunities • The NQA brand and strategy • Relationship building & partnerships • Maximising products in existing markets • Assessing potential for new products

  4. Manage with Certainty NQA Main Products % certificate contribution • ISO 9001 – Quality Management Systems – 72.5% • ISO 14001 – Environmental Management Systems – 12.5% • TS 16949 – Automotive Quality Management Systems – 7% • OHSAS 18001 – Health and Safety Management Systems - 3% • AS 9100 – Aerospace Quality Management Systems – 2.9% • ISO 13485 – Medial Devices Quality Management Systems – 1% • ISO 27001 – Information Security Management Systems – 0.26%

  5. Manage with Certainty NQA - Americas Total = 3,549 certificates Brazil = 12 Caribbean = 13 Canada = 94 Honduras = 11 Mexico = 59 USA = 3360

  6. Manage with Certainty NQA -Asia Pacific Total = 8,460 certificates Australia = 4 China = 5994 India = 832 Indonesia = 48 Japan = 481 Korea = 339 Malaysia = 391 Pakistan = 12 Thailand = 162 Taiwan = 129 Vietnam = 72

  7. Manage with Certainty NQA -Europe Total = 12,741 certificates Czech = 354 Cyprus N = 48 Cyprus S = 74 Greece = 3 Hungary = 924 Italy = 160 Other EU = 35 Spain = 75 Sweden = 247 Turkey = 281 Russia = 248 Romania = 33 UK & Ireland = 10259

  8. Manage with Certainty NQA -MEA Total =177 certificates Israel = 11 UAE & Oman = 18 Botswana = 1 Kenya = 1 Namibia = 1 Swaziland = 1 South Africa = 155

  9. Manage with Certainty NQA Global – Market Share Rankings

  10. Manage with Certainty % TTM Growth for EMEA (03/08 – 03/09) • 82% of Certificate Growth is in 3 territories

  11. Manage with Certainty Summary • Build on the success of last year • Work together as a team • Challenges ahead • Face them as a Team • NQA • A strong team building a stronger brand to take us forward into the future

  12. Manage with Certainty ‘Only when every man contributes his firewood can we make a great fire’

  13. Manage with Certainty Questions

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