Contribute to WHS Processes HLTWHS300A

1. Contribute to WHS ProcessesHLTWHS300A #5 Assessing Risks & Emergency Situations

2. Lesson Outline Emergency situations & responding to them Conducting & recording emergency risk assessments of identified hazards & inadequacies in risk controls Implementing control of emergency situations Types of emergency/risk situations encountered in the workplace Understanding emergency signals, alarms, codes & signs

3. Emergencies that your service may experience relate to: • serious injury events and medical emergencies • events requiring evacuation • security emergencies • internal emergencies • external emergencies.

4. To respond to an emergency, you must be familiar with: • the alarm tones in your building • the closest emergency exits • the assembly areas for your building/s • local emergency personnel • any specific emergency procedures.

5. Emergency risk assessment Emergency risk assessment reports should contain: The date of assessment Identification/description of the product, plant or equipment involved Details of the assessment procedures Details of the personnel conducting the assessment Analysis of the degree of risk Descriptions of control measures in existence

6. Emergency risk assessment An emergency risk assessment might be conducted if: • An accident, incident, or near miss occur • A complaint is received from an employee or stakeholder • Changes in legislation are pending • New information is received from the manufacturer/supplier • New guidance material and standards have been published • See sample incident report on next slide

7. Please attach completed form to the relevant incident report form for recording purposes. Investigator/s: Investigation Date Date of Incident Who was involved and what did they witness? (may need separate written statements) What happened, briefly describe: (refer to the incident report form; #_____) When did the incident occur? Is there anything unusual about this? i.e. time of the day, time into shift. Where did the incident occur? Is this significant to the incident? e.g. confined space, restricted area. Have incidents previously occurred in this area? Why? How did the incident occur? Did something unusual cause this incident? How could it have been prevented? Why did the incident occur? Consider training needs, safety procedures, task risk assessment and appropriate controls, area/equipment design, human capabilities. Is the task difficult/high risk? Did environmental conditions impact on the incident? e.g. weather conditions, interior lighting/ventilation. Consider the following points if there was a slip, trip or fall incident: What was the condition of the floor/ground? Describe the footwear worn at time of incident (type, sole condition etc.) What impacted on the incident? What was being carried? What speed was travelled? What other distractions were present? If outdoors, what were weather conditions? Please attach further note pages if required RECOMMENDATIONS: What changes need to be made to prevent a similar incident? Who should make these changes? By when? Sign off _______________________Date ___________

8. Conducting and recording risk assessments

9. Implementing risk controls Once possible situations are assessed. Risk controls must be put into place. Prior to implementation of risk controls: Assess the potential effectiveness and interrelated consequences Nominate realistic and accepted timeframes Design a monitoring & evaluation function into each control Consult with employees Communicate proposed controls to affected employees

10. Implementing risk controls Types of risks in direct client work examples: • Worker fatigue or burnout requiring appropriate supervision and stress management • Injury or damage resulting from violent or aggressive behaviour, requiring strategies to defuse or avoid behaviours of concern • Risks relating to working in client's homes, requiring appropriate worker education and associated strategies • Fire in client's homes requiring workers to provide basic information on home fire safety • Brainstorm other risky or emergency situations which may affect your work in the community sector or in counselling

11. Control of emergency situations Emergencies may include: Serious injury events Events requiring evacuation Fires and explosions Hazardous substance and chemical spills Explosion and bomb alerts Security emergencies, such as armed robberies, intruders and disturbed persons Internal emergencies, such as loss of power or water supply and structural collapse External emergencies and natural disasters, such as flood, storm and traffic accident impacting on the organisation

12. Control of emergency situations Dealing with emergency will involve: • responding appropriately • taking action to control/confine emergency (responding to different emergencies) • following emergency response procedures (within scope of training and competence) • ongoing training & updating knowledge & skills • Handout/Link: Guide to Working Safely in People’ Homes: http://www.deir.qld.gov.au/workplace/resources/pdfs/community-working-safely-in-peoples-homes.pdf You are a child services officer working with clients in their homes. Using the handout & knowledge you have, choose one of the possible events from the previous slide & list the measures you would take to reduce risk & conform to WHS standards

13. Emergency signals and alarms Emergency signals and alarms: Machinery malfunction alarms Fire alarms Evacuation alarms or announcements Emergency lock-down alarms Reversing beepers on mobile plant

14. The Codes can serve as warnings Commonwealth of Australia 2007

15. SIGNS • In pairs, research what precautions you should use to avoid a risk related to the signs on the next 2 slides

16. SIGNS

17. Conclusion View and discuss videos: Worksafe commercial 2010 – office http://youtu.be/VykDQ_eJRWw Safety RAP http://youtu.be/7viGDALSoJE

18. References • Archer R, Borthwick K, Travers M & Ruschena L 2012 WHS: A management guide, 3rd edn., Cengage Learning: Australia • Business Dictionary.com, web finance incorporated, 2012, accessed 26 July, 2012 http://www.businessdictionary.com/definition/residual-risk.html • Child Care Safety: Manual handling and slips, trips and falls - Family Day Care, online video, accessed 26 July, 2012 http://www.deir.qld.gov.au/workplace/publications/multimedia/childcare/index.htm • Creighton B and Rozen P 2007 Occupational Health and Safety Law in Victoria, 3rd edn., Australia: Federation Press • Corey G, Corey MS & Callanan P 2011 Issues and ethics in the helping professions, 8th edn., Cengage Learning: Brookes/Cole , United States • Dept of Justice & Attorney General, Working Safely in People’s homes, 2011, Queenslandhttp://www.deir.qld.gov.au/workplace/resources/pdfs/community-working-safely-in-peoples-homes.pdf • Geldard D & Geldard K 2011 Basic Personal Counselling: A Training Manual for Counsellors, 7th edn., Australia: Pearson education

19. References It only takes a second safety video, online video, accessed 26 July, 2012 http://www.youtube.com/watch?v=gYwMhepuJMA McDonald C, Craik C, Hawkins L & Williams J 2011 Professional practice in human services organisations, Allen & Unwin, Australia O’Hara A & Pockett R (eds) 2011 Skills For Human Service Practice: Working with Individuals, Groups and Communities, 2ndedn., Oxford University Press, Australia/ New Zealand Quinlan M, Bohle P & Lamm F 2010 Managing occupational health and safety in Australia. A multidisciplinary approach, 2ndedn., South Melbourne Victoria: Palgrave Macmillan Working on a Safer Queensland, online video, Workplace Health & safety Qld, accessed 26 July, 2012 http://www.deir.qld.gov.au/workplace/publications/multimedia/index.htm Workplace Health & Safety Queensland, The five Steps, 2012 accessed 26 July, 2012, http://www.deir.qld.gov.au/workplace/subjects/riskman/fivesteps/index.ht Workplace Safety Australia, National Safety Handbook, 9thedn., Australia & New Zealand

20. Student Resources Websites: www.counsellingresource.com – theory of counselling supervision www.aipc.com.au – Australian Institute of Professional Counsellors www.aasw.asn.au – Australian Association of Social Work www.weblaw.edu.au – source of law materials and legislation www.safeworkaustralia.gov.au – promotes OHS in Australia www.workershealth.com.au/facts018.html www.legislation.vic.gov.au - Vic Occupational Health and Safety Act 2004 www.legislation.vic.gov.au - Vic Occupational Health and Safety Regulations 2007f General Articles/Journals: Journal of Occupational Health and Safety Australia and New Zealand. CCH Australia Limited www.cch.com.au Sample Occupational Health and Safety Management System. www.ncoss.org.au Psychologists and Counsellors – a guide to practice. www.workcover.nsw.gov.au