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Contribute to WHS Processes HLTWHS300A. # 3 : Risk Management. Lesson Outline. Risk assessment & control 5 steps of Risk Management Hierarchy of control & its application Housekeeping in the workplace Maintaining your knowledge of WHS Internal & external sources of information on WHS
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Contribute to WHS ProcessesHLTWHS300A # 3 : Risk Management
Lesson Outline Risk assessment & control 5 steps of Risk Management Hierarchy of control & its application Housekeeping in the workplace Maintaining your knowledge of WHS Internal & external sources of information on WHS Managing your level of stress and fatigue
Risk assessment and control Risk assessment involves identifying : Hazards that might cause harm to an employee or other person in the workplace Likelihood of the hazard causing harm Likely severity of any injury or illness that might occur Methods that could be used to minimize or eradicate the risk of harm
The five steps of risk management Risk management is a five step process for controlling exposure to health and safety risks associated with hazards in the workplace. There are five stages to risk management: Prepare for the five stepsBefore approaching the five steps it is important to consider the context in which the risk management process takes place.
The five steps of risk management Step 1 - Look for the hazardsHow to look for hazards and what to look for Step 2 - Decide who might be harmed and howAssessing the risk - how might someone be harmed? What is the harm? How likely is this harm? Step 3 - Decide on control measuresIs there a regulation or code of practice about any hazards you have identified? What are the existing controls? Are controls as high as possible in list of control priorities? Do controls protect everyone exposed to harm? What additional controls are required?
The five steps of risk management Step 4 - Put controls in placeDeveloping a plan for improving controls, improving controls Step 5 - Review the controlsAre the controls working? Are there any new problems? For more detail, see http://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdf
Hierarchy of control The hierarchy of control prioritises options for implementing possible hazard/risk reductions and controls. It involves: Elimination Substitution Engineering Administration Personal protective equipment (PPE)
Activity: Case study You are a youth worker working in a residential unit for a large non for profit organisation. You have been allocated 4 young people to care for. It is the morning shift and you have 2 independent young people, 2 young people who require minimal assistance. Jeremy Smith, one of your young people, is 12 years old. As well as being in Statutory Care due to child abuse issues he suffers from an anxiety disorder and has a disability restricting the movement to his right arm and left shoulder. You have checked Jeremy, given him breakfast and reminded him to ring his bell for assistance to pack his school bag. It is now 0800hrs. Jeremy is left sitting in an armchair reading an assignment.
Case study You now go to check on Jack Watkins, who needs minimal assistance in setting up to have a shower. While coming out of the shower you hear a loud crashing noise coming from Jeremy’s room. When you enter Jeremy’s room to investigate you find Jeremy lying on the floor with blood coming from a small gash on his forehead. Jeremy is attempting to get up but not being successful due to liquid on the floor that appears to have come from the upturned glass of water. Split into groups to brainstorm on butcher’s paper: • Using the hierarchy of control, decide how you could have reduced risk in this situation, • what actions need to be taken, and in which priority Bring back to the group for discussion.
Housekeeping in work area Every worker in the workplace has the responsibility for housekeeping which includes: • Keeping things tidy • Making sure that equipment and the resources needed to complete work are in the correct places • Ensuring that the workplace is clean and hygienic This will help you maintain your duty of care to colleagues & clients • See Housekeeping task worksheet handout
Maintain & update knowledge of WHS issues In order to properly support WHS procedures, it is important to locate & share information. Information can be obtained from: The relevant gov WHS organisation in your state (e.g work heakth and safety QLD) The National Occupational Health and Safety Commission (NOHSC) The Department of Industrial Relations (in your state) The Dust Diseases Board (in your state) The National Road Transport Commission The Worker’s Compensation Resolution Service.
Maintain & update knowledge of WHS issues • WHS information sources brainstorm • As a new employee in a Community Services Organisation you will be working with homeless youth at risk. • How would you find out about WHS regulations applying to your workplace in your new role? • Think of sources external and internal to your organisation.
Internal sources to obtain WHS information Formal sources Informal sources Workplace conversations at lunch or during breaks Meetings Observation of work practice and environmental conditions Observation of current and new work practices • Annual and company reports • Business documents • Accident, injury and illness reports, records and statistics • Environmental monitoring • Workplace hazard and risk assessments • Absentee and attrition reports • Lectures/training workshops and seminars • Meetings, surveys and audits
External sources to obtain WHS information Formal sources Informal sources Social contacts with coworkers and others Internet Television Radio Newspapers Magazines etc • Professional journals, Acts and reulations • Lectures/training workshops and seminars • Demographic information on accidents and trends in the local area • Health/environmental monitoring • Hazardous material reports/ advice • Instruction manuals • internet
Manage own levels of stress and fatigue Managing levels of stress and fatigue involves: • Managing workload, • taking breaks • work-life balance • ability to work safely and sustainably Most organisations have access to an employee assistance program which offers counselling services.
Watch & discuss DVDs on workplace safety: • Workplace Accidents – Prevent it http://youtu.be/3jLGkmOVtnI • Workplace Safety – Shoe Store http://youtu.be/2Yq1bMhOP84
References • Archer R, Borthwick K, Travers M & Ruschena L 2012 WHS: A management guide, 3rd edn., Cengage Learning: Australia • Business Dictionary.com, web finance incorporated, 2012, accessed 26 July, 2012 http://www.businessdictionary.com/definition/residual-risk.html • Child Care Safety: Manual handling and slips, trips and falls - Family Day Care, online video, accessed 26 July, 2012 http://www.deir.qld.gov.au/workplace/publications/multimedia/childcare/index.htm • Creighton B and Rozen P 2007 Occupational Health and Safety Law in Victoria, 3rd edn., Australia: Federation Press • Corey G, Corey MS & Callanan P 2011 Issues and ethics in the helping professions, 8th edn., Cengage Learning: Brookes/Cole , United States • Dept of Justice & Attorney General, Working Safely in People’s homes, 2011, Queenslandhttp://www.deir.qld.gov.au/workplace/resources/pdfs/community-working-safely-in-peoples-homes.pdf • Geldard D & Geldard K 2011 Basic Personal Counselling: A Training Manual for Counsellors, 7th edn., Australia: Pearson education
References It only takes a second safety video, online video, accessed 26 July, 2012 http://www.youtube.com/watch?v=gYwMhepuJMA McDonald C, Craik C, Hawkins L & Williams J 2011 Professional practice in human services organisations, Allen & Unwin, Australia O’Hara A & Pockett R (eds) 2011 Skills For Human Service Practice: Working with Individuals, Groups and Communities, 2ndedn., Oxford University Press, Australia/ New Zealand Quinlan M, Bohle P & Lamm F 2010 Managing occupational health and safety in Australia. A multidisciplinary approach, 2ndedn., South Melbourne Victoria: Palgrave Macmillan Working on a Safer Queensland, online video, Workplace Health & safety Qld, accessed 26 July, 2012 http://www.deir.qld.gov.au/workplace/publications/multimedia/index.htm Workplace Health & Safety Queensland, The five Steps, 2012 accessed 26 July, 2012, http://www.deir.qld.gov.au/workplace/subjects/riskman/fivesteps/index.ht Workplace Safety Australia, National Safety Handbook, 9thedn., Australia & New Zealand
Student Resources Websites: www.counsellingresource.com – theory of counselling supervision www.aipc.com.au – Australian Institute of Professional Counsellors www.aasw.asn.au – Australian Association of Social Work www.weblaw.edu.au – source of law materials and legislation www.safeworkaustralia.gov.au – promotes OHS in Australia www.workershealth.com.au/facts018.html www.legislation.vic.gov.au - Vic Occupational Health and Safety Act 2004 www.legislation.vic.gov.au - Vic Occupational Health and Safety Regulations 2007f General Articles/Journals: Journal of Occupational Health and Safety Australia and New Zealand. CCH Australia Limited www.cch.com.au Sample Occupational Health and Safety Management System. www.ncoss.org.au Psychologists and Counsellors – a guide to practice. www.workcover.nsw.gov.au