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The USQ Student Learning Journey. Dr Michael Sankey Director Learning and Teaching Support. Introduction. Overall framework Face to Face strategies Online strategies Some examples Over to you. Is a mine field out there.
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The USQ Student Learning Journey Dr Michael Sankey Director Learning and Teaching Support
Introduction • Overall framework • Face to Face strategies • Online strategies • Some examples • Over to you
Is a mine field out there The student learning journey (SLJ) is seen as a series of interactions between students and the university. Nine student groups and some 150 individual points of interaction have been identified. Source: www.cartoonstock.com/directory/m/minefield.asp
Discernable period in SLJ Application & offer The early weeks Continuing study Completing study Alumni Student Learning Journey Decision to enrol Enrol Experience of first semester Unforseen events Graduation
Key interaction points • Decision to enrol • Application and offer process • Enrolment process • The early weeks (orientation & first classes) • The experience of study in the 1st Semester • Preparing for the next semester • Continuing study the following years • When things don't go as planned • Completing study • Learning Centre • Student Services • Library • Careers & employment
Some key things • Student relationship officers • Academic learning support • Peer assisted learning • USQ Retention strategy • Communities of Practice (CoPs) • Graduate skills and capabilities • ePortfolios • Closing the loop • Alumni
Student relationship officers • navigating UConnect • enrolment and re-enrolment • eCoe extensions and assistance with visa renewals • applying for exemptions/transfer credits • submitting assignments • assignment extensions • contacting lecturers • applying to new programs. • http://www.usq.edu.au/currentstudents/srocontact
Academic learning support Online and face-to-face sessions for communication skills and maths: • Individual or small group consultations • face to face • phone • email • online chat. • Workshops • Meet - Up • Course-based assistance
The Learning Centre • Also do: • lectures on common problem areas • embedded workshops in lectures in collaboration with academic staff
SLJ Online Services ALUMNI
Peer assisted learning • Meet-Up student leaders • Online student mentors • Technology Advocate • Faculty technology mentors
Communities of Practice Groups of people who share a passion for something that they know how to do and who interact regularly to learn how to do it better. CoPs provide an opportunity to create a learning community around an area of interest or practice, to share and develop practice and build personal and professional knowledge and expertise.
ePortfolios Personal learning environment Outside environments Artefact 1 View 1 For course assessments Group 1 Artefact 2 Twitter Artefact 3 Group 2 Flickr View 2 For potential employers Skill 1 Artefact 5 YouTube Individual 1 Artefact 6 View 3 For parents or friends Facebook Skill 2 Individual 2 Artefact 8
ePortfolio example https://eportfolio.usq.edu.au/view/view.php?id=1
March 1 – November 2 Some basic stats so far • 7,061 people have an established portfolio • 12,091 Views have been established
Accessing the Student Voice • Professor Geoff Scott in his report called Accessing the Student Voice (2005) concluded that it is the whole experience that matters to students. Students are not concerned about whether or not a particular interaction is academic or administrative, but they are concerned about the quality of the interaction. In this context, the quality of interactions in the pre-enrolment phase is just as important as the quality of face-to-face and/ or virtual interactions in academic study or in completing study (including graduation ceremony and membership of the Alumni Network).