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IKEA & Social Media. Jasper van den Dungen Lotte Winkel Merijn Suijkerbuijk Lars Lommers. Discussion Points. What are Social Media? IKEA IKEA & Social Media Opportunities. Social Media.
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IKEA & Social Media Jasper van den Dungen Lotte Winkel MerijnSuijkerbuijk Lars Lommers
DiscussionPoints • What are Social Media? • IKEA • IKEA & Social Media • Opportunities
Social Media • A collective noun for all the internet applications that allow to share information in a user-friendly way.
Strengths and weaknesses Strengths: verytimely the viral effect the wisdom of the crowdWeaknesses: goodinitiativescanmiscarry bad publicitynotalwaysreliable
IKEA • History • Founded in 1943 • INGKA Holding BV • First store in 1958 • Europe: 1970s • Products • Furniture • Houses, flats • Family Mobile
IKEA • Manufacturing • Suppliers in 50 countries • 2/3 from Europe, 1/3 fromAsia • Social Initiative • UNICEF & Save The Children • ECOSOC, New York • 16.7 millionEuros
IKEA • Figures • Profit: 2.5 BillionEuros • Turnover: 23 BillionEuros • The top 5 countries: • Germany 16% • United States 11% • France 10% • United Kingdom 7% • Italy 7%
IKEA & Social Media • Fansite • Virtual planners • Social networking • Twitter • Online catalog
IKEA & Social Media • Fansite • Ikeafans.com • 130,000 fans and followers • Virtual planner • Plan an entire room • Ties directly to purchases
IKEA & Social Media • Social Networking • Facebook, • IKEA USA, 84,000 fans • Europe • Twitter • Direct customer contact • Not very popular • Corporate strategy and social media guidelines
IKEA & Social Media • Online catalog • Interactive • Send and print specific pages
Opportunities • Marketing Mix • Advertising • Social Media
Opportunities • Marketing Mix • Advertising • Social Media
Quinny • 74% Mothersthrust real-life recommendations • 96% <30 usesocial media • Generation Y • “Register and receive a free buggy!”
Hot or Not • Origin of Facebook FaceMash
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