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TransTel Communications, Inc

TransTel Communications, Inc. TDS Series Hybrid IP Lodging Communication System. About TransTel. 22 Year Corporation Headquarters: Jupiter, Florida USA 60 miles north of Miami Product Development, Sales, Marketing, Technical Support. About TransTel. Affiliated Company Locations

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TransTel Communications, Inc

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  1. TransTel Communications, Inc TDS Series Hybrid IP Lodging Communication System

  2. About TransTel • 22 Year Corporation • Headquarters: • Jupiter, Florida USA • 60 miles north of Miami • Product Development, Sales, Marketing, Technical Support

  3. About TransTel • Affiliated Company Locations • TransTel USA • TransTel Indonesia • Taiwan • Thailand • Australia • New Zealand • China

  4. About TransTel • Key Accomplishments • Sales in over 50 countries worldwide • Over 250,000 Systems Installed & Working • OEM to Philips, Telecom Italia, others • Business & Hotel Motel Platform • Advanced Property Management Interface • Government & Military Installations

  5. Office Locations • New Zealand • China • Malaysia • Dealers & distributors worldwide • USA • Indonesia • Taiwan • Australia

  6. Why TransTel TDS Lodging System? • Proven Track Record • Outstanding Performance • Competitively Priced- Reduce Cost – Improve Guest Experience • Advanced Feature Set for Hotel Operators • Standalone Operation or Advanced PMS Capability • Emergency Services Certified • E-911 with recorded announcement • E911 Bumping • Emergency/Fire Alarm Evacuation • Best Support in Industry

  7. Why TDS Series Lodging System? Flexible Configuration Options - PSTN Lines, ISDN, VOIP Admin. & Guest Room Integrated Call Center for Reservations Standard feature! VOIP Options SIP Trunking for low cost carrier services Network multiple locations together Allow remote communications at no cost TDS Lodging Systems are customizable to your property Automated Attendant Greetings Music on hold messages Automatic Wakeup Messages PMS Interface Certifications Micros Fidelio, Opera, Opera Express Oasis Inn Quest Roomaster PowerPro VHP Many more

  8. Lodging Solutions for any property type and size! Resorts – 5, 4, 3, 2 Star! National Hotel Chains Independently Owned Operators Small Bed & Breakfast Fishing & Ski Lodges From as few as 12 rooms To as many as 1200 rooms

  9. Front Desk Administration-Property Management Interface Supports 2 Protocol Types Certified for Micros Opera, Opera Express, Fidelio using FIAS protocol Mitel Emulation Compatible with a variety of other PMS vendors Seamless Integration of front desk operations and PABX features

  10. 。。。。 Front Desk Workstation PMS Protocol Link Micros Opera / Fidelio Server LAN PSTN ISDN IP Network TDS 600 。。。。 Room Telephones ( with Message Waiting Lamp ) Property Management Interface Seamless Integration Check In Check Out Guest Name Suite Services Voice Mail Notification Do Not Disturb Wake Up Message Waiting Room Status Guest Billing Bi Directional Interface providing exchange of information

  11. Property Management Interface CONVENTIONAL PABX PABX Gateway PMS Server TRANSTEL TDS SERIES Gateway’s are expensive between PABX & PMS Software. Problems such as unstable sync, loss of data, etc. can occur and are cumbersome to troubleshoot. TRANSTEL TDS Series can connect directly to most PMS Software Servers directly, hence eliminating costs and service headaches. Transtel TDS Series PMS Server

  12. Property Management Integration

  13. Front Desk Administration Universal Hotel Service Key A Universal Hotel Service Key followed by a single digit is all that is required to activate features. Hotel 1- Check In, Hotel 2- Check Out, Hotel 3- Message Waiting etc. Simplifies training of front desk staff Great back up solution in case PMS goes off line or loses link for any reason

  14. Front Desk Administration Message Waiting Set a message waiting for guest room Wake Up Set wake up time for guest Wake Up attempt failure notification Wake up call history report Room Status View & change guest room status Clean, dirty, occupied etc.

  15. Front Desk Administration Call Credit Limit Sets a credit limit on guest phones and shuts phone off when limit is exceeded Call Cost Accounting Hotel owners can set own rates for calls Print and inquiry from front desk No expensive 3rd party system required

  16. Front Desk Administration Wireless & Mobility Options Supported Wifi Telephones Traditional cordless telephone sets paired with Operator console SIP DectWifi Receive and transfer calls from anywhere on property

  17. Emergency Guest ServicesE-911 Feature When guest dials 911 the emergency operator will hear a special voice announcement identifying the exact room number of guest Specially programmed Operator Console phones and other phones can ring at the same time indicating the guest room calling When console operator answers a conference is created between guest, hotel operator and 911 operator

  18. Emergency Guest ServicesE-911 Bumping When guest dials 911 and all lines are busy, system will “bump” an existing call off and provide priority call processing to the E-911 originator.

  19. Emergency Evacuation / Fire Alarm Feature In the case of an urgent emergency Hotel Managers can press an external button connected to the TDS System. On activation, all Guest Room Telephones will begin to ring in short repetitive bursts. Upon answer the Guest will hear the (recordable) Emergency Evacuation Message which can provide instructions for leaving the premises immediately.

  20. ANALOG PHONE WITH PAGING CAPABILITY Operator paging to all rooms Room 114 Room 113 Room 111 Room 112 TransTel guest phones model AH99P can be paged for announcement purposes

  21. TDS Lodging System Features Automated Attendant - Direct Answer All Calls - Answer Overflow Calls Day & Night modes of operation Voice Messaging Guest Mailbox Administration Mailbox Password Control Custom Wake Up Messages Least Cost Routing T1 and ISDN PRI Lines VOIP Sip Trunking

  22. TDS Lodging System Features Toll Control Call Accounting Call Credit Limit Establish limit amount Disconnect when limit is reached Flexible Numbering Plan Variable digit length Custom Messages On Hold Custom Wake up Message Single Digit Dialing for Services - Room Service - Valet etc.

  23. Features Room to Room Dialing Control Elevator Phones Caller ID - Internal Calls from guest rooms - External Calls Cordless Telephone Support - For Attendant Console - Maids Mini Bar Service

  24. Guest Services Voice Guided Guest Features Eliminates user guides and makes using the telephone set hassle free and simple Automatic Wake Up Guest can set his own automatic wake up from the room without requesting assistance from front desk Do Not Disturb Guest can enable or disable do not disturb from the room without requesting assistance from the front desk

  25. Guest Services Voice Mail Voice Mail boxes for each guest are provided and can be controlled by password if desired. Message Waiting Light Guests can be informed by message waiting light indication of new messages Single Digit Dialing for services Guest phones may be set up for dialing a single digit to reach services such as room service or concierge

  26. Reasons to choose the TransTel Lodging Series for your hotel TDS Lodging Systems offer the best price / performance ratio in the industry Fully integrated telephone system, automated attendant, voice mail and call accounting Feature set designed for simplicity and ease of use Proven and reliable platform verified over a variety of applications and countries Top notch customer support

  27. TransTel Clients

  28. International Hotel Brands already using TransTelTDS Lodging Series

  29. International Hotel Brands already using TransTel TDS Lodging Series

  30. International Hotel Brands already using TransTelTDS Lodging Series

  31. International Hotel Brands already using TransTelTDS Lodging Series

  32. International Hotel Brands already using TransTelTDS Lodging Series

  33. TransTelTDS Lodging Series – Noteworthy Clients Chateau de Bali Luxury Villas & Medical Spa

  34. TransTelTDS Lodging Series – Noteworthy Clients Rendezvous Grand Hotel Auckland, New Zealand

  35. TransTelTDS Lodging SeriesNoteworthy Clients Pullman Central Park Jakarta, Indonesia

  36. TransTelTDS Lodging Series – Noteworthy Clients Aston NIU Manokwari Hotel & Conference Center Papua, Indonesia

  37. TransTelTDS Lodging Series – Noteworthy Clients Fave Hotel Surabaya

  38. TransTelTDS Lodging Series – Noteworthy Clients Aston Soll Marina Bangka, Indonesia

  39. TransTelTDS Lodging Series – Noteworthy Clients Mercure Convention Center Jakarta, Indonesia

  40. TransTelTDS Lodging Series – Noteworthy Clients Aston Paramount Serpong, Indonesia

  41. TransTelTDS Lodging Series – Noteworthy Clients Green Park Inn, North Carolina America’s Historic Hotel Register Visited by US Presidents and Dignitaries

  42. TransTelTDS Lodging Series – Noteworthy Clients Holiday Inn Express Moses Lake Washington Hotel Register

  43. Partner with TransTel • TransTel is a mature and experienced international company. • Dealers and distributors in many countries throughout the world.

  44. Choose TransTel Experience counts! TransTel Communications, Inc. 1562 Park Lane South, Suite 400 Jupiter, Florida 33458 Tel/Fax: 561 747-4466 http://transtelcommunications.com Contact us today!

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