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Improving the I/T Workforce

Explore initiatives undertaken by the U.S. Department of the Treasury to enhance the I/T workforce, address skill gaps, improve leadership, and invest in staff development. Learn about workforce demographics, strategies for improvement, and future goals for the department.

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Improving the I/T Workforce

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  1. Improving the I/T Workforce at the U.S. Department of the Treasury

  2. U.S. Department of the Treasury • Employs 9,300 I/T Employees -- 11% of I/T Workers Governmentwide • Spends $2 Billion Per Year on I/T • Spends 16% of Operating Budget on I/T Dept. of Justice CIO Council

  3. Clinger-Cohen Act of 1996 • Requires that the CIO: • Assess IRM Knowledge and Skill Needed By Agency Personnel • Evaluate Agency Executives and Managers • Improve Performance by Recruitment and Development • Report Progress Annually Dept. of Justice CIO Council

  4. U.S. Department of the Treasury • Establish the Program • Take the Pulse • Set Goals • Measure • Improve Dept. of Justice CIO Council

  5. Establish the Program • Lay out a Long Term Vision • Gain the Support of the Treasury CIO Council -- Create a Subcommittee on I/T Skills • Listen to Needs Dept. of Justice CIO Council

  6. Take the Pulse • Marketplace Review • Discussions with CIO’s • Statistical Analysis of Workforce Dept. of Justice CIO Council

  7. IT Job Growth Has Been Strong During the Past Decade 1987-1997 177% Employment Growth for Systems Analysts, Computer Engineers and Computer Scientist Jobs VS. 12% Employment Growth for All Jobs! Dept. of Justice CIO Council

  8. CIO Perspective • Mid-Management Role Changes • More Emphasis on Project Management • More Emphasis on Contract Management • Job Structures Out of Date • Inadequate Investment in I/T Skills • Executive Succession a Priority Dept. of Justice CIO Council

  9. Treasury’s Workforce Picture 1999 • Average Tech Employee is 44+ • 22% of Tech Staff and 45% of Top Mgmt. Retirement Eligible within 5 years • External Hires Down from 2/3 to 1/8 • Turnover Rate = 6 to 9% Dept. of Justice CIO Council

  10. Treaury’s Workforce Picture2000 Update (10/98 - 12/99) • IT Workforce Grew 5 Times Faster than the Overall Treasury Workforce • Average Age Increased from 44+ to 45+ • 70% of IT Workforce Growth from Employees Over 50 • 77% of Hires from within the Federal Workforce Dept. of Justice CIO Council

  11. Set Goals • Treasury CIO Council I/T Strategic Plan • Improve Customer Service • Create Departmental Infrastructure: • I/T Architecture • Security • I/T Workforce Development • Shared Services • Common Processes Dept. of Justice CIO Council

  12. Measure • I/T Senior Management Assessment • Department-wide • IRS Specific • IRS Assessment of 7,000 I/T Employees Dept. of Justice CIO Council

  13. Improve -- Removing Structural Barriers • Address Compensation Structure through OPM and Independent Federal CIO Council Initiatives • Update Federal I/T Job Definitions • Recognize Value of I/T Technical Skills • Competency-based approach Dept. of Justice CIO Council

  14. Improve --Department Actions • Improve Relationships with Customers • Invest in Leadership • Invest in I/T Staff Dept. of Justice CIO Council

  15. Improve Relationships with Customers • Treasury Executive Institute Seminars • E-Commerce • I/T Security • Architecture and Capital Planning • Knowledge Management • I/T for Non I/T Executives Program Dept. of Justice CIO Council

  16. Invest in Leadership • DoD IRM College Program • Growth from 80 to close to 300 in One Year • Information Management Forum • Non-Federal Perspective on I/T Issues • IRS IS Executive Readiness and SES Development Program • CIO Executive Potential Program Dept. of Justice CIO Council

  17. Invest in I/T Staff • Guideline to Bureaus to Invest a Minimum of 3% of I/T Salary Costs in I/T Staff Development by FY 2001 • Established as Top USSS Priority • Expanded Use of Training Technology Dept. of Justice CIO Council

  18. Issues Remaining • Establishing Collaborative Strategies for Diverse Bureaus • Moving Beyond Ad Hoc Responses • Institutionalizing Measurement and Progress Dept. of Justice CIO Council

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