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Staff Survey 2011 Results Analysis for Department Heads

Reflect on your department’s survey results, identify key themes, act on results to improve workplace conditions and involve staff in solutions. Develop an action plan to address identified issues and celebrate strengths. Contact Karen Barrie for assistance.

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Staff Survey 2011 Results Analysis for Department Heads

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  1. Staff Survey 2011 Survey Results Guidelines for Heads of Department

  2. Your Staff Survey Results • Reflect on your department’s survey results • What were you expecting to see in the results? • What do the results show and what have you seen/heard before or in the 2007 survey? • What surprises you? • What themes appears in the results? • What is happening in the workplace that has influenced the results? • What would I like to know more about?

  3. Acting on the results • UEC ownership and commitment • University-wide issues will be addressed, some things may not be fixable but we will explain why • Departments • Focus on key issues in your Department Report • Share results widely with staff and try to involve them in seeking solutions • Identify and celebrate areas of strength • Use results as evidence for existing projects/groups

  4. Acting on your results • Involve your department in planning • Circulate copies of the results to staff • Explore what is important to staff eg a staff meeting(s) • Focus on key issues - a small number of changes could make a real difference • Action planning • Actions to influence other eg in other depts • Escalate issues higher for action/consideration • Identify those you and the team can action yourselves

  5. Action Planning • WHAT you want to change and what we are going to do? • WHY is it important, what benefit will it have and for whom? • HOW are we going to do it? • WHO is going to do what and who outside the team also need to be involved or kept informed? • WHEN will it be done by and when we will review the change to see if it has made a positive difference?

  6. Dept: Staff Survey - Action Plan

  7. Next Steps • If you have any questions about your results, contact Karen Barrie in HR: karen.barrie@durham.ac.uk Extension 46530 • Complete your department action plan and return to Karen Barrie in HR by Monday 10th September 2012.

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