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Interviewing: Any Questions?

Get a comprehensive introduction to the world of business interviews, including different types, phases, and question techniques. Learn about legal issues and how to handle illegal questions. Discover strategies for preparing and avoid common pitfalls.

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Interviewing: Any Questions?

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  1. Interviewing: Any Questions? A Brief Introduction to the Often Gut-Wrenching Business of Business Interviews

  2. Interviewing Defined • Planned, face to face encounters in which at least one of the participants has a specific objective in mind • Specialized, purposive, dyadic interaction that consists primarily of questions and answers • Conversation with a purpose • Formality, strategy, Q and A

  3. Types of Interviews • Counseling interviews • Employment interviews • Exit interviews • Grievance interviews • Performance appraisal interviews • Persuasive interviews • Group/panel interviews • Information gathering interviews

  4. Interview Phases • Opening Phase --Establishing rapport --Determining orientation --Understanding motivation • Question-Response Phase • Closing Phase --Post-interview follow-up

  5. Types of Interview Questions • Open/Hypothetical Open questions • Closed questions • Probing questions • Loaded questions • Leading questions

  6. Legal Issues and Interviews • Equal Employment Opportunity Laws --more than 15 employees --more than $50,000 in federal contracts --engage in interstate commerce • BFOQ--Bona Fide Occupational Qualifications

  7. Dealing With Illegal Questions • How badly do you want the job? • Ask for clarification/connection to job • Side step and neutralize • Listen for the fear behind the question • Is this a gross violation?---contact the company

  8. Preparing for Selection Interviews • Review your own strengths and weaknesses • Practice potentially difficult questions • Research the company • Research the interviewer if possible • Anticipate requests --resumes --drug tests

  9. Why Interviews Fail? The Northwestern Univ. Study • Style Problems--personal appearance, limp handshake, lack of eye contact • Attitude Problems--superiority complex, not willing to start at the bottom, no sense of humor • Communication Problems--inability to express oneself, nervousness, condemned past employers, couldn’t explain problems on resume

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