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WORKING TOGETHER FOR BETTER OUTCOMES TOP TIPS AND LESSONS LEARNT - LEICESTER. Debi O’Donovan Head of Adult Therapy Services. Mary McCausland Service Manager. Reablement Service is supported by: -. Leicester’s Intermediate Care Project Board (Joint) Leicester City NHS Investment Plan
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WORKING TOGETHER FOR BETTER OUTCOMESTOP TIPS AND LESSONS LEARNT - LEICESTER
Debi O’Donovan Head of AdultTherapy Services Mary McCausland Service Manager
Reablement Service is supported by: - Leicester’s Intermediate Care Project Board (Joint) Leicester City NHS Investment Plan Leicester City Council Leadership Team Reablement Project Board (Joint) - Project Initiation Document - Joint Specification
Delivery of the service: - • Joint base at City Council domiciliary care service • Joint logos • Joint outcomes • 2 x Advanced Practitioner therapists were instrumental in taking the service forward • ICIS has been running for 10 years – shared vision of values
Top Tips Win / Wins : • Social care development • Job Satisfaction for front line staff • Initial implementation phase – start off small • EQSD - Quality of Life Questionnaire • NHS Number • Joint health competency training • Joint base • Senior management communication and shared values • Handy Persons Service • Assistive Technology
Lessons Learnt • Funding for therapists • Joint outcomes • Forecasting – Referrals/hours/resources • Understanding priorities • Justifying the service – identifying evidence • Appropriate deployment of resources • IT systems