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DEPARTMENT OF HOME AFFAIRS PRESENTATION TO THE PORTFOLIO COMMITTE 6 MARCH 2012

DEPARTMENT OF HOME AFFAIRS PRESENTATION TO THE PORTFOLIO COMMITTE 6 MARCH 2012. TABLE OF CONTENTS. BACKGROUND OF WAIO KEY BENEFITS IT PLANS- DHA SYSTEM MODERNISATION WAYFORWARD. BACKGROUND.

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DEPARTMENT OF HOME AFFAIRS PRESENTATION TO THE PORTFOLIO COMMITTE 6 MARCH 2012

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  1. DEPARTMENT OF HOME AFFAIRS PRESENTATION TO THE PORTFOLIO COMMITTE 6 MARCH 2012

  2. TABLE OF CONTENTS • BACKGROUND OF WAIO • KEY BENEFITS • IT PLANS- DHA SYSTEM MODERNISATION • WAYFORWARD

  3. BACKGROUND • The Department of Home Affairs envisaged changing the manual processes where paper forms are used as a main interface with its clients and systems to a total paperless environment where all transactions are committed online and real-time. • The WAIO project was to supply a “turn-key” solution for an integrated core system based on the General Live Capture Concept (GLCC). • The proposed design of the system consisted of Integrated Core Business Application (ICBA), a set of Integrated Client Services Consoles (ICSC) for the DHA front offices locally and internationally.

  4. BACKGROUN CONT… • In summary, the system was to provide solution for both Immigration and Civic services by integrating the National Population Register (NPR), National Immigration Information System (NIIS) and Movement Control System (MCS). • Furthermore, Home Affairs National Identity System (HANIS )and Integrated Electronic Document Management System (IEDMS) were to be interfaced into the core system.

  5. KEY BENEFITS • Eliminate manual and tedious processes; • Reduce the vast amounts of paper; • Ensure acceptable fingerprints quality at offices of application; • Improve Turnaround Times for “enabling documents” applications; • Eradicate future “Back Record Conversion”; • Improve Overall Security; • Improve agility through the use of workflow and compliance to Service Oriented Architecture; • Improve integrity through the enforcement of business rules; • Introduce the General Live Capture Concept (GLCC) with Highly Configurable Counters housing Integrated Client Service Consoles (ICSC) backed by Fault-tolerant Controllers for offline processing at any office in order to address the office counters, queuing and ‘look & feel’.

  6. DHA SYSTEMS MODENISATION PROGRAM National Identification Systemwith inherent Biometrics security features Replacement of National Immigration Information System (NIIS- Asylum Seeker Management System) and National Population Register (NPR) Live Capture for Passport and ID Online application system- Permitting/ Visa solution and Civics Electronic Queue Management Systems (eQMS)

  7. DHA SYSTEMS MODENISATION PROGRAM conti.. Electronic Movement Control System (eMCS) Electronic Document Management System (EDMS) Infrastructure Upgrade Contact Centre/ Customer Services Trusted Travellers System ID Smart Card

  8. Way forward (Post WAIO Settlement ) • Finalization of a “Definitive Agreement” with key stakeholders (Gijima and SARS) • Definition of Scope and Statement of Work of the project - Total Project cost of R1 283 billion • This will include a Bill of materials to determine specific cost of each project • Implementation of the IT Modernization program to begin in the next financial year- 2012/ 13

  9. THANK YOU

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