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Advanced Quality of Service in International Roaming Voice · Data · Messaging · Billing

Advanced Quality of Service in International Roaming Voice · Data · Messaging · Billing. About Casabyte. HQ in Seattle, WA Supplying technology to mobile operators since 1999 Product portfolio: RCATS RoamerNet Network technologies supported: CDMA2000  1xEV-DO GSM  HSDPA iDEN.

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Advanced Quality of Service in International Roaming Voice · Data · Messaging · Billing

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  1. Advanced Quality of Service in International RoamingVoice · Data · Messaging · Billing

  2. About Casabyte • HQ in Seattle, WA • Supplying technology to mobile operators since 1999 • Product portfolio: • RCATS • RoamerNet • Network technologies supported: • CDMA2000  1xEV-DO • GSM  HSDPA • iDEN

  3. The Case for Roaming QoS Testing • Testing and Troubleshooting efficiency & effectiveness • Revenue assurance • Service assurance • SLA monitoring – 3rd party providers and corporate customers • The benefits delivered are: • Improved customer experience • Fewer Customer Care contacts • Reduced time to resolution • Reduction in revenue loss

  4. The Mission: How to cost effectively… • Eliminate the common barriers to testing/troubleshooting outside your home networks • Expand the depth and frequency of your testing • Be proactively alerted to service issues in your high traffic roaming destinations

  5. Maybe not impossible, but challenging For troubleshooting: • Securing and working with local resources • Time zone differences • Language barriers • Equipment For proactive monitoring: • Securing and maintaining local resources • Local facilities • Remote equipment management • Time consuming • Costly

  6. We’ve accepted the mission • Secure facilities • Good RF coverage • WAN access • Equipment: Leverages the same technology that many of you use to test your own networks • Designed for remote testing/monitoring in a widely distributed network • Sophisticated technology to “move” around ‘virtual’ subscriber • Dynamic modification of PRI, PRL and IP profiles • Web based Service: Accessible from anywhere at any time with full control of originating and terminating mobiles • Locations: Over 700 locations distributed throughout the world covering all major metro areas

  7. RoamerNet • Cost effective managed service based on RCATS technology • Web-based management interface providing real-time QoS KPIs as well as historical trending • Powerful automated test scheduling, ad hoc and full interactive remote testing • Covering full range of services: voice, data, messaging and billing

  8. RoamerNet Real-time metrics Troubleshooting Historical Analysis

  9. Example: New Partner Validation • Reduce travel requirements • Test all key service types • Validate billing scenarios • Regression testing and ad-hoc troubleshooting • Direct foreign network access • Reduced testing cycles with automated regression tests

  10. Example: 1xRTT & EV-DO Roaming • Domestic and international roaming • 3rd parties are often key to enabling this service • Proactive monitoring and ad-hoc troubleshooting • Direct roaming network access • Monitoring of 3rd party service SLAs

  11. Example: Inter-Standards Roaming • Lots of 3rd parties between you and your customer • Sponsoring GSM network • Signal and billing translation, and IP routing provider • Foreign GSM network • Regression testing, proactive monitoring and ad-hoc troubleshooting • Centralized SIM multiplexing for remote SIM distribution • Direct foreign GSM network access • Monitoring of 3rd party service SLAs

  12. For more information www.casabyte.com Michael Brown Director, Business Development & CDMA Carrier Relations O: 425.254.9925 x133 M: 206.696.8236 E: mbrown@casabyte.com

  13. Q & A

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