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Pathways to Employment Strategic Plan

Introducing DB101.org An interactive web site that provides people with disabilities an easy way to explore the possibility of work. Pathways to Employment Strategic Plan. Many people with disabilities don’t know is an option Paradigm shift is occurring - “You Can Work”

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Pathways to Employment Strategic Plan

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  1. Introducing DB101.orgAn interactive web site that provides people with disabilities an easy way to explore the possibility of work

  2. Pathways to EmploymentStrategic Plan • Many people with disabilities don’t know is an option • Paradigm shift is occurring - “You Can Work” • An infrastructure change is needed to: • Meet projected growth • Support providers in implementing the change • Ensure clear, consistent messaging about work across the system

  3. ObjectiveCompetitive employment at full capacity Invest in sustainable infrastructure to expand benefits planning and work incentive education and access so: • People with disabilities on public benefits get information when they want it and in the manner they choose so: • they can make informed choices about work, • manage their benefits and earnings, and • increase their financial well being.

  4. ObjectiveCompetitive employment at full capacity SYSTEMS LEVEL • Nobody is discouraged from pursuing work based on misinformation or lack of information and in time… • Work becomes part of the plan – people are encouraged to explore work as a viable option to build wealth and expand community connections.

  5. Why Disability Benefits 101 (DB101)? • Person-centered • Info under one roof • Sustainable • Web based • Accessible • Can connect into a more coordinated system

  6. People With Disabilities who Don’t know they can work Don’t think competitive employment is an option Keep earned income low to maintain public benefits (SGA) Are working but considering a change in pay or benefits Are planning for their future Support Network Vocation Rehab Workforce Centers Employment Networks Benefit Counselors Social Security Admin Counties Medical community Family Advocacy Organizations Who Can Benefit?

  7. How it can be Used • Independently • Accessed directly by people with disabilities & their families to: • explore • create plans • identify options • connect to help & other resources • Facilitated • Used by those who support people with disabilities to: • gather information • explore possibility • debunk myths • plan for work • streamline workflow • Professional • A comprehensive resource to use for: • staff/agency training • outreach • reference • recruitment

  8. DB101 supports the Consumer throughout their process to help move them to gainful employment Use DB101 to alleviate fears; educate; identify scenarios; find resources; build plans; move into action

  9. Taking a Look at the Tool: What DB101 Offers

  10. Major Features: Content / Information / Resources Educational information & case studies Links to forms & applications Helps learner make connections & find resources Estimators Interactive tools to help estimate how employment & other life changes impact income & benefits Series of questions, providing tips, resources & other information along the way Credible, individualized results Communication Tools Tools to support content & technical needs Forums to interact with others within the network and to easily share information DB101: New Tools for Success

  11. What DB101 Can Do • Create an individualized plan to help users prepare for work or return to work & achievehigher earnings • Identify program interactions, as well as work incentives for which consumer may be eligible • Provide “Next Steps”and relevant information to help the user know exactly what to do when • Allow the user to view income over time so as to help foster longer-range planning & facilitate financial literacy • Provide objective reinforcement of professionals’ counseling • Offer a single source for multiple relevant resources & information

  12. Help Center • Phone, Live Chat, E-Mail • Real Time Support for • content questions / needs • technical assistance • customer benefit data • Reduces professionals’ call time to agencies, such as SSA • Access to broad & powerful resources of DLL & MNHelp Information Network

  13. Overview of Content Areas1. Program / Topical Information2. Glossary3. Life Situations4. News & Articles

  14. 1. Program / Topical Information • Educational reference source • Links to forms & applications • Understandable language – user friendly Initial content: • Income Support • SSDI • SSI/MSA • Health Coverage • MA • MA-EPD • Medicare • Waiver Programs

  15. 1.a Basic & Detailed Information Excellent as a quick reference or to research details

  16. 1.B Examples, Resources, FAQs & “Pitfalls” • Real-life examples & stories reinforce learning • Single source for multiple relevant resources • Compiles & identifies common questions & concerns

  17. Glossary • Comprehensive • Understandable language – user friendly • Alphabetical AND by Topic • Links to other relevant sites (NOTE: opens separate window) • Direct links to glossary definitions throughout site

  18. Life Situations • Case Studies in narrative format • Variety of scenarios: Newly Diagnosed; Youth & Disability; Workforce Re-entry; Sudden Onset • Helps users apply concepts & understand potential next steps • Clearly identifies “pitfalls” to help educate & prepare

  19. Forums • Online discussion rooms with pre-defined subjects • Expands the way people can learn • Opportunity to share experiences, successes & build community

  20. News & Articles • Easy access to current news & articles related to disabilities & benefits • Helps professionals & consumers stay on top of & share relevant information

  21. Integrated links create easy access • Applications • Forms • Manuals • Resources • Sites • Glossary

  22. Printer-Friendly / E-mail Page • “Printer-Friendly” feature - a way to provide consumers printed information • “E-Mail Page” function – can email content to consumer and/or colleagues

  23. Overview of Estimators1. MA-EPD Estimator2. Benefits-to-Work Estimator

  24. Estimators • Interactive tools to help estimate how employment & other life changes impact income & benefits • Series of questions, providing tips & other information along the way • Credible, individualized results All estimators are user-friendly and let you • Confirm your answers before you submit • Allow you to skip questions • Continually show you where you are in the process • Provide content and usability “Tips” along the way

  25. Estimator 1: MA-EPD Estimator

  26. Enter Individual Information REMEMBER: All estimators let you • Confirm your answers before you submit • Allow you to skip questions • Continually show you where you are in the process • Provide content and usability “Tips” along the way

  27. MA-EPD Estimator Results After answering a handful of questions, the estimator will: • Tell you if you qualify for MA-EPD & monthly costs • Provide Tips & Next Steps

  28. Benefits to Work Estimator The Benefits to Work Estimator: • provides a financial / benefits picture of different work scenarios based on individualized information • informs you of various work incentives, health coverage, etc. available to your specific situation(s) • allows you to create & save multiple plans & compare different options over time • references valuable resources and suggested “next steps”

  29. Three Easy Steps • Enter individual information • Household & health coverage information • Income & Resources • Create a Plan • Potential job income & work expenses • Other work detail • Receive Results • Estimator combines information to create a financial picture • Directly answers questions such as: • “Will this work help me be better off financially?” • “What do I need to do to become better off?” • Presents benefits and work incentives for which you may be eligible • Save the Plan for future reviewing, revising, comparison to other options you create

  30. 1. Enter individual information • Household & health coverage information • Income & Resources

  31. 2. Create a Plan • Hypothetical and/or real • Compare multiple options

  32. 3. Receive Results • Estimator will calculate robust sets of possibilities • Will provide graphical summary along with more detailed information • If you are not better-off financially, the estimator will identify what you need to do to be better off

  33. Results generate: • Timeline – to review how your plan works over time • To Dos - to help users remember what they need to manage their benefits • Tips – helpful suggestions • Next Steps – to provide support for your plan

  34. Results provide detailed financial summaries to help with planning, budgeting & financial literacy; reports include: • Income / Expenses Spreadsheets – monthly & annually • Health Coverage & Benefits Details

  35. Build full reports of all information in the plan • Can be saved in pdf format that can be e-mailed and/or printed

  36. Sessions can be saved & retrieved for later reference & comparisons • Sessions & data are private & saved with usernames/passwords that you choose & control(Note: username/password are case sensitive) Username & Password are case sensitive

  37. You can: • Create a Different Plan • Compare results between plans

  38. Make Changes in this plan - • Add Another Job • Change plan’s basics • Add future changes

  39. If in your plan you are not better off, the Estimator will help you: • identify what you need to do to be better off financially • compare the options

  40. DB101 Development: More to come… Usability Re-design • New features, functions, and look based on feedback Estimators • Professional Versions of all Estimators • School to Work Estimator • Simplified Benefits to Work Estimator Content • 10 new content sections • 4 Life Situations • 4 Close Ups

  41. Building the SystemAdopting DB101 into business practices • User Support System • Service Network Adoption • Benefits Planning System

  42. Benefits Planning System Design Goal: • Increase capacity of MN’s benefits planning system by expanding information access, streamlining services, and building cohesive messaging. IR&A System Design components: • MN Work Incentives Connection • Disability Linkage Line • Disability Benefits 101 • MnHelp.info

  43. What it provides: Real time support for: content questions, understanding next steps, interpreting results technical assistance public benefits data needed for estimators Access to broad and powerful resource of DLL and MnHelp Information Network. User Support: Help Center (DLL)

  44. Live Chat

  45. Worksheet for Benefits to Work Estimator

  46. System Technology • Built on Revation which connects the network through : • Live Chat • VOIP • secure email • virtual presence to connect the network • In 2008 network was expanded to include: • Benefits Look Up Group • Mn WIC

  47. MNWIC/DLL/DB101 Coordination Working collectively to identify : • Where the DLL, DB101 & WIC functions fit into the continuum of services for people with disabilities exploring and retaining work • Create a cohesive, streamlined experience for the consumer • How the functions can support each other to increase system capacity • Shared messaging & protocols

  48. Field Testing Understanding tool application and adoption within our work • VR – Rochester and Winona • RISE • VR Power user group • Others

  49. Questions

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