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ENTERPRISE BUSINESS CELL Rajasthan Telecom Circle

Review of achievements, target comparisons, pending reports, network status, projects update, and business strategies discussed in the meeting.

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ENTERPRISE BUSINESS CELL Rajasthan Telecom Circle

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  1. ENTERPRISE BUSINESS CELLRajasthan Telecom Circle SSA Heads Meeting 29-30 Aug 2011

  2. AGENDA POINTS • Review of Achievement of New Business for the year 2010-11. • Achievement of new business targets (monthly report up to 30th May, 2011) Stage – IV • Businesses to be included in Sales Funnel Report • Customized tariff plan as per business requirement of the Enterprise Customer • Pendency of MPLS VPN & lease circuits. • NOC Pending Report (As on 02.06.11) • Pending MPLS cases due to some discrepancies • List of Leased Circuits pending for more than 6 months with reasons thereof. • MLLN/MPLS Network Uptime Information. • Fault Report of lease circuit. • NTU Utilization Status Report. • Complaints. • Monthly/Weekly Reports • Status of various projects • Posting of Nodal Officers for EB cell • Channel Partners • MLLN AMC bills

  3. Achievement of New Business 2010-11(in Lacs)

  4. Target vsAchievement 1st Qtr 2011-12(in Lacs)

  5. Target vsAchievement 2st Qtr 2011-12(in Lacs)

  6. Qtly Target vsAchievement Comparison ( ` in Lac)

  7. Target vsAchievement 2011-12 Till Date (in Lacs) Enterprise Business Cell

  8. Target vsAchievement 2011-12 Till 23/8/11(in Lacs)

  9. Details of District Hospitals for provisioning of MPLS-VPN Services Status as on 30-08-11 Enterprise Business Cell

  10. Pendency of Lease Lines (As on 29.08.11)

  11. Pendency of Lease Lines (As on 23.08.11)

  12. NOC Pending Report (As on 23.08.11) *Report includes new circuits as well as closure, upgrade, shifting etc.

  13. Businesses to be included in Sales Funnel Report • Point-to-point leased line, MPLS VPN, VPNoBB, Internet leased line etc. booked by SSA. • Mobile CUG connections (both Prepaid and Postpaid). • ISDN PRI, EPABX etc. • Bulk connections (EVDO, NIC, Landline, Broadband, 2G or 3G Data Card etc.). Minimum booking at a time should not be less that 8 nos. to be included in Sales Funnel Report. • Retained Customers of above services, whose current year business was not counted in last year’s funnel. Value of Purchase Order received in Sales Funnel Report for such businesses may be any one of the following: • The amount calculated for one year. For eg. Mobile CUG, Leased line, MPLS-VPN etc. • In case an agreement or written commitment exists for availing the service for more than one year, then the amount calculated for the committed period.

  14. Customized tariff plan as per business requirement of the Enterprise Customer • Prerequisites: Information about the customer like number of connections for landline/Broadband/PRI/Mobile CUG, data circuits, current vendors, total telecom spent, billing details etc. • First offer discount on existing tariff of our services. It is easier to implement/configure such tariff in billing system. For eg. additional talktime (in Rs.) in postpaid mobile plan-525 or 20% discount on base tariff of ISDN PRI fixed monthly charges. • If above does not suit the customer needs then an entirely new tariff may be offered. • Rates/tariff offered to the customer by other operators. Document(s) are required for matching of tariff. • Details of Key contact person of the EB customer. • For Customised Plan in CDR, the feasibility of Plan is required from ITPC Pune, before sending to HQ or offering to the customers. Enterprise Business Cell

  15. Lease CCt Target vs Revenue (in ‘000)

  16. EB Cell - Performance Indicators • New Business (Sales Funnel) • Lease Line revenues • Lease line provisioning time • Lease line fault rate • MPLS / MLLN ccts uptime

  17. MLLN/MPLS Network Uptime Information (July 2011)

  18. Fault Report of Lease Circuit (July 2011) .

  19. NTU Utilization Status as on June ‘11 .

  20. Suggestions to Overcome Shortage of MLLN • To overcome NTU crisis (CTU-S V.35) we may utilize Interface modules in IUM cards which are capable of connecting 64 kbps conventional modems. • Shortage of MLLN V-MUX may be minimized to certain extent by utilizing TELLABS 8120 mini nodes. These mini nodes were used to provide ROTs but now ROTs can be provided through MPLS-VPN cloud. Enterprise Business Cell

  21. New Projects in Pipeline The Circle Office has won the Tender for MPLS connectivity for Hospitals across Rajasthan. The Circle Office has participated in the Tender for CUG and other Communication requirements of Police Deptt and the order is awaited in the near future. The Circle Office has received the order for MPLS connectivity to M/s ICICI Bank and M/s MarwarAnchlik Bank. The feasibility for CCTNS Project of Police Deptt to connect all Police Offices, has been asked from field units. The Circle Office is in negotiation with M/s RSRTC for connectivity/ BB-VPN across Rajasthan for their e-ticket project. The order for connectivity for RajSWAN project is expected very soon. The SSAs may ensure feasibility. Connectivity for JawaharNavodayaVidhyalayas, as instructed by Transmission Cell, may be expedited.

  22. Complaints • Following Adarsh Cooperative Society branches having problems in BB VPN connections like speed, not-working, connectivity, fluctuation: • Ahore 2. Udaipur II & III 3. Sirohi 4. Pratapgarh 5. Nathdwara 6. Jaipur/ Jhotwara 7. Beawer 8. Ajmer • Bundi 10. Jalore • Following RTO/DTO Offices are having problems in BB-VPN connections like speed, not-working, connectivity, fluctuation: Kotputli (JP) DungarpurDholpur Jalore & SirohiJhunjhunu Jodhpur NagaurPaliSikar • The BB-VPN connections and I/T connections (ProjTarang) are frequently disconnected by the SSAs. • Adjustment of advance yearly payment of Hon’ble Judges Residence & Office BB connections in billing system.

  23. Delay in provisioning of NIC data cards (USB type) connections in 1000 schools

  24. Monthly/Weekly Reports

  25. Formation of Exclusive EB Team This Office letter No. BD/04-208/General/2009-10/102 dt. 31-05-2011 regarding Nomination of Nodal Officers exclusively for EB Cell.

  26. Channel Partners • Channel Partner empanelment for this year is in under process. • Channel Partner is going to empanel to serve Silver Customers (Small & Medium Enterprises) across the state. • Revenue Share of MNS Chl Partner (m/s TRIMAX) by SSAs

  27. MLLN AMC Bills Phase-I Equipment supplied by M/s ITI Ltd vide PO No SP/CTD/ MLLN/ 2003-04/ dated 07-05-2003 (14 SSAs) Enterprise Business Cell

  28. MLLN AMC Bills Phase-I Equipment supplied by M/s ITI Ltd vide PO No SP/CTD/ MLLN/ 2003-04/ dated 07-05-2003 (14 SSAs) • This Office letter no. EB/AMC Bills /MLLN P-1 / SSA Name / 2010-11/ dated 6-10-2010 and subsequent reminders has sent to fill up Appendix B & Appendix C ( Qtr no 1 to Qtr no 11) for each quarter duly vetted by SSA Head . • This Office letter no. EB/AMC Bills /MLLN P-1 / SSA Name / 2010-11/ dated 16-05-2011 has sent to fill up Appendix B & Appendix C ( Qtr no 12 to Qtr no 14)for each quarter duly vetted by SSA Head.

  29. MLLN AMC Bills Phase-II Equipment supplied by M/s ITI Ltd vide PO No De/CTD/ MLLN/ 2005-06/ 27 dated 16-09-2005 ( 19 SSAs) Enterprise Business Cell

  30. MLLN AMC Bills Phase-II Equipment supplied by M/s ITI Ltd vide PO No De/CTD/ MLLN/ 2005-06/ 27 dated 16-09-2005 ( 19 SSAs) • This Office letter no. EB/AMC Bills /MLLN P-II / SSA Name / 2010-11/ dated 23-10-2010 and subsequent reminders has sent to fill up Appendix B & Appendix C ( Qtr no 1 to Qtr no 7) for each quarter duly vetted by SSA Head. • This Office letter no. EB/AMC Bills /MLLN P-1 / SSA Name / 2010-11/ dated 16-05-2011 has sent to fill up Appendix B & Appendix C ( Qtr no 8 to Qtr no 10)for each quarter duly vetted by SSA Head.

  31. Customer Relation Boss - Subordinate Customer Friendly Enterprise Business Cell

  32. Thank You

  33. Leased Circuits pending for more than 6 months

  34. Leased Circuits pending for more than 6 months

  35. Leased Circuits pending for more than 6 months

  36. Leased Circuits pending for more than 6 months

  37. Leased Circuits pending for more than 6 months

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