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TRAINER’S TRAINING PROGRAM. DXN Training Institute. Training Department. TRAINERS’ TRAINING PROGRAM. H O U S E R U L E S. Turn Cell phones OFF ! FULL ATTENTION required in all sessions. Reserve questions till the end of the presentation. No taping of the sessions please!
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TRAINER’S TRAININGPROGRAM DXN Training Institute Training Department
TRAINERS’ TRAINING PROGRAM H O U S E R U L E S Turn Cell phones OFF! FULL ATTENTION required in all sessions. Reserve questions till the end of the presentation. No taping of the sessions please! Try not to entertain INTERRUPTIONS. Training Department
TRAINERS’ TRAINING PROGRAM CLARIFICATION OF EXPECTATIONS • This is a SKILLS TRAINING Program. • Proper delivery of the BOM/ DOP script. • Pre-requisite knowledge: Company, Product • and Marketing Plan. • Practice makes perfect. • Participation is encouraged. Training Department
TRAINERS’ TRAINING PROGRAM TRAINING OBJECTIVES • To learn the basic knowledge and attitude • required for an effective BOM/ DOP • presentation. • To learn how to present the BOM/ DOP scripts. • To assess the skill level of the participants. • To make recommendations to all the • participants toward the improvement of their • skill level. Training Department
TRAINERS’ TRAINING PROGRAM GOALS OF THE PRESENTATION • ENLIGHTENMENT • - Desire but No Data • ENCOURAGEMENT • - Data but No Desire • ENLISTMENT • - Audience must ACT ! Training Department
TRAINERS’ TRAINING PROGRAM Your presentation begins from the MOMENT you walk into the room! Training Department
TRAINERS’ TRAINING PROGRAM THE APPEARANCE OF A WOMAN PRESENTER • Dress your BEST. Clothes should fit well and not to tight. Long sleeves are better and recommended. • Use colors that complement your complexion. Avoid bright colors for they draw attention away from the face. • Avoid jewelry that sparkle, dangle and make noise. More subtle accessories are called for. Training Department
TRAINERS’ TRAINING PROGRAM THE APPEARANCE OF A WOMAN PRESENTER • Make up should be simple and complement the wearer. It should enhance your natural features and help you look relaxed and fresh. • Hair should add to a positive overall impression of your appearance Training Department
TRAINERS’ TRAINING PROGRAM THE APPEARANCE OF A MAN PRESENTER • Clothes should look fresh and well pressed. Use a business attire and choose a color that will suit your complexion. • Use short sleeves barong or a shirt and tie that compliments the shirt. • Shoes should be appropriate, comfortable, and well shined. Make sure your socks match. Training Department
TRAINERS’ TRAINING PROGRAM THE APPEARANCE OF A MAN PRESENTER • 4. Hair frames the face. It should be well groomed while moustaches and beards should be trimmed. • Eyeglasses should be worn only when needed and should taken off if not needed. Training Department
TRAINERS’ TRAINING PROGRAM EFFECTIVE PRESENTATION GOES BEYOND APPEARANCE • CREDIBLE: Represent your message well. • CONVINCING: Present your case in a clear fashion. • CHALLENGING: Close with an emotional appeal. Training Department
TRAINERS’ TRAINING PROGRAM YOU MUST KNOW HOW TO COMMUNICATE YOUR MESSAGE WELL WORDS that we USE GESTURES NON-VERBAL CUES Training Department
TRAINERS’ TRAINING PROGRAM COMMUNICATION TWO WAY STREET Giving End Receiving End Training Department
TRAINERS’ TRAINING PROGRAM Who is my Audience ? • Consider their NEEDS. • - Why are they HERE? • - What do they WANT to hear? • Consider their VALUES. • - What is IMPORTANT to them? • Consider their CONSTRAINTS. • - What is their BACKGROUND? Training Department
TRAINERS’ TRAINING PROGRAM Your Audience can get Easily bored ! • Your Audience … • * IS TV SENSITIZED • * IS IN A HURRY • * HAS HEARD YOUR COMPETITOR • * IS EXPECTING A LOT FROM YOU • * HAS HIGH HOPES Training Department
TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE • BEGINNING • - Have yourself INTRODUCED. • * Builds credibility and expectation • * Prepare your introduction • - Break the ICE between you and the • audience • * Get them to RESPOND to you early on • * Make them LOOSEN UP. • * Well-delivered anecdote or joke . Training Department U
. TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE • MIDDLE • - Constantly keep your audience INTEREST. • - READ their reaction • * Watch their BODY LANGUAGE. • * Read their FACIAL EXPRESSION. • - Get them INVOLVED in the presentation • - Use amusing anecdotes and examples • - Use colorful visual aids. Training Department
TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE • CLOSING • - Retaining audience INTERESTUNTO THE END. • - Get them EXCITED and MOTIVATED. • - Build your presentation to a CLIMAX. • - Close DESIVELY. Training Department
TRAINERS’ TRAINING PROGRAM Delivering Your Presentation • Communicate your enthusiasm to • your audience. • Use an animated and interactive • style of presentation. • Control your audience and command • their attention and response. • Watch your reactions. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Tips • POSTURE • - Stand tall and be relaxed • - Stand on both feet and face the • audience all the time • POSITION • - Don’t stay on ONE SPOT • Move about. • - Don’t turn your back on • your audience Training Department
TRAINERS’ TRAINING PROGRAM Presentation Tips • MOVEMENT • - Stay beside the OHP and • move around the stage. • - Don’t be frozen on ONE • spot but do not PACE either. • - Don’t turn your back on • your audience. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Tips • GESTURES • - Be natural. Learn gestures and forget gestures. • - Be appropriate and use gestures as if you are talking to a friend. • - Gestures help the audience visualize your presentation. • - Avoid excessive or inappropriate gesturing. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Tips • EYE CONTACT • - Builds rapport and establishes communication • - Look at your audience. • - Rule of thumb: 1-3 seconds per person. • - Use a reference person in a group. • - Don’t speak without eye contact. • - Disarm your audience with a look. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Tips • USING YOUR VOICE • - Avoid a MONOTONE. Vary your • intonation and make them • appropriate. • - Don’t talk TOO FAST. Speak slow • and clear. - Talk LOUD ENOUGH for all to hear. - Use your DIAPHRAGM not your throat. - Use pauses properly. Training Department
TRAINERS’ TRAINING PROGRAM Pre-Meeting Presentation • Screen and OHP • - Bulbs are working. Spare bulb • is necessary. • - Clean the projection screen. • - Sufficient viability. • White Board and markers • - Be sure you have a working • white board markers • - Eraser is necessary Training Department
TRAINERS’ TRAINING PROGRAM Pre-meeting Preparation • POINTER • - Do you need a pointer? • SOUND SYSTEM AND MICROPHONES • - You may need one for a group larger than 30. • LIGHTING • - Room must be well lit. • SEATING ARRANGEMENT • - Don’t put more than you need. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Proper 1. BUSINESS OPPORTUNITY MEETING (B.O.M.) Objective : To enlist people to the business. 2. DISTRIBUTORS ORIENTATION PROGRAM (D.O.P.) Objective : To guide distributors in starting their DXN Business and equip them with basic skills and attitude. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Proper • TAKE OFF • - Energetic and rousing. • - Get them excited • about their dreams • and their future. • - Get them interested to • hear about the • presentation. Training Department
TRAINERS’ TRAINING PROGRAM Presentation Proper DIAGNOSTIC QUESTION TRANSITION PROPER Commitment to Listen HOOK Interest in the Presentation INTRODUCTION Interest in the Presenter Training Department
TRAINERS’ TRAINING PROGRAM Presentation Proper • Bear in Mind that your audience is asking • himself, “WHY SHOULD I JOIN DXN?” • - Show the STABILITY of the COMPANY. • - Show the SUPERIORITY of the PRODUCTS. • - Show the SIMPLICITY of the MARKETING PLAN. • - Show the SUCCESSES of the NETWORK LEADERS. Training Department
TRAINERS’ TRAINING PROGRAM Finishing Well • Build up to a CLIMAX • Review the MAIN reason for joining DXN. • Rally them to your closing question. • Emphasize the urgency of making the • decision TODAY. Training Department
TRAINERS’ TRAINING PROGRAM Finishing Well • Don’t invite questions. • The decision is yours to make. • “GO to the person who invited you here today and SIGN UP. “ Training Department
TRAINERS’ TRAINING PROGRAM Landing the Presentation • Focus the Audience’s attention. • Reinforce your verbal message. • Stimulate interest. • Prompt for the speaker. Training Department
TRAINERS’ TRAINING PROGRAM Dealing with Fear and Anxiety • Organize • Visualize • Practice • Deep breathing • Relax and release • tension. • Move about. Training Department
TRAINERS’ TRAINING PROGRAM How to handle Objections • Prepare for all types of questions. • Clarify, amplify or simplify • Keep answers to the point. • Use the JUDO technique. • Be honest. • The goal is to WIN the customer. Training Department
TRAINERS’ TRAINING PROGRAM Sharpening the Saw • Learn from other trainers. • Watch and imitate the • better trainers. • Read and research. • Practice… practice… practice! • Prepare for questions. • Be versatile and flexible. Training Department
TRAINERS’ TRAINING PROGRAM Measure Yourself by Results NOT BY APPLAUSE A good presenter ENLIGTHENS, and ENCOURAGES then ENLISTS. Training Department
TRAINERS’ TRAINING PROGRAM DXN Training Institute THANK YOU! For comments and inquiries, please call 6875091 to 94 c/o the TRAINING INSTITUTE Training Department