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OFFICE MANAGEMENT AND SECRETARYSHIP. PROFESSIONAL FOREIGN LANGUAGE. Lec . Mahmut YARAN. General Aim: You can communicate with foreigners easily by using methods of communication. Aims: 1. You are going to learn definition , kinds and peculiarities of a secretary .
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OFFICE MANAGEMENT AND SECRETARYSHIP PROFESSIONAL FOREIGN LANGUAGE Lec. Mahmut YARAN
General Aim: You can communicate with foreigners easily byusing methods of communication. Aims: 1. You are going to learn definition,kinds and peculiarities of asecretary. 2. You are going to talk on the phone effectively and learn howto meet and communicate with foreigners. 3. You are going to take/give an appointment in a convenientway for the policy of the foundation. 4. Youaregoingtolearn how topreparea curriculumvitae (CV).
LEARNING ACTIVITY–1 WORDS TO LEARN • İletişim kurmak • Yabancı • İletişim • Tanım • Çeşit • Özellik • Etkili bir şekilde • Tanışmak • Randevu • Uygun yol, uygun şekil • Politika • Kurum • Hazırlamak • Özgeçmiş Communicate (v) Foreigner (n) Communication (n) Definition (n) Kind (n) Peculiarity (n) Effectively (adj) Meet (v) Appointment (n) Convenientway (n) Policy (n) Foundation (n) Prepare (v) CurriculumVitae (n)
THE CONCEPT OF SECRETARYSHIP DEFINITION It is possible to make the definition of a secretary in different ways: Ø A secretary is a person who answers his/her manager’s phones. Ø A secretary is a person who makes correspondencies that are sent internal orexternaltothefirm. Ø A secretary is a person who takes care of the visitors of the firm. As a result, we can say that a secretary is a professional who has the information andthe skills those are related to the profession, puts them into the practice, and is able to accordher/his own aims with the firm’s aims.
WORDS TO LEARN • Mümkün • Farklı • Müdür • Yazışma • İç • Dış • Firma • İlgilenmek • Ziyaretçi • Bilgi, enformasyon • Beceri • İlişkili • Meslek • Çevirmek • İle bağdaşmak, uyum sağlamak • Amaç Possible Different Manager Correspondency Internal External Firm Takecare of Visitor Information Skill Relatedto Profession Put in to Accord with Aim
THE KINDS OF SECRETARYSHIP A. Secretaries of foundation a. Secretaries of commercial foundation b. Secretaries of management/administration c. Secretaries of political foundation B. Fiscalsecretaries C. Judicialsecretaries D. Medicalsecretaries E. Secretaries of international organization
WORDS TO LEARN • Kurum • Ticari • Yönetim • Mali • Adli • Tıbbi • Uluslararası Foundation Commercial Administration Fiscal Judicial Medical International
A SECRETARY’S PECULIARITIES • Vücut Bakımı • Saç ve Makyaj • Kıyafet • Yürüme ve kalkma • Karşılama, selamlama • A SECRETARY’S PHYSICAL APPEARANCE • Body care • Hairandmake-up • Clothes • Walkingandsitting • Greetings
Body care • Body Care • Cleaning • Important • Moreover • Appearance • Healthy • Vücut bakımı • Temizlik • Önemli • Dahası, buna ek olarak • Görünüş, dış görünüş • Sağlıklı Cleaning is one of the most important things for your body care. Moreover, asecretary must have a standard physical appearance. She/he must behealthy.
Hair and make-up • Choose • Suitable • Form • Necessary • Exaggerate • Define • Beauty • Seçmek • Uygun • Biçim • Gerekli • Abartmak • Tanımlamak • Güzellik You should choose a suitable hair form for your working. Make-up is very importantand it is necessary for today’s people, but you shouldn’t exaggerate while making up. Makeupshould be done to define the secretary’s beauty.
CLOTHES • Secretaries represent their company and managers.Smart clothing affects people in apositive way and makes you succeed.Therefore, you must be careful about the followings; • Dress plain and esthetic in an office • Dress suitably to your body and character • Choose clothes that suit you • Choose suitable accessories
Wordstolearn Temsil etmek, yansıtmak Şirket Zarif Giyinme Başarılı olmak Bu nedenle Dikkatli Aşağıdaki Kıyafet Sade Estetik Uygun olacak şekilde Uymak Uygun, münasip Aksesuar • Represent • Company • Smart • Clothing • Succeed • Therefore • Careful • Following • Dress • Plain • Esthetic • Suitably • Suit • Suitable • Accessory
Walkingandsitting • Well • Art • Shoes • Disturb • Otherpeople • Careful • Serious • Moderate • İyi, güzel • Sanat • Ayakkabı • Rahatsız etmek • Diğer insanlar • Dikkatli • Ciddi • Ehven, ölçülü Walking well is an art. A good secretary must walk well. You must choose suitableshoes for good walking. You mustn’t disturb other people while walking. A secretary mustbe careful, serious and moderate while sitting and standing.
Greetings Greeting is the first step of politeness.Greeting is the first expression of affection andrespect that people feel to each other. It’s abehaviourthat we mustn’t neglect. To take thegreeting is also a necessity of politeness. The main rule of greeting is that a mangreets a woman, a young greets an old one, theperson who arrives later greets people who alreadyexist there and an inferior greets a superior.
Wordstolearn • İlk adım • Kibarlık • Anlatım, ifade • Etkileme • Saygı • Davranış • İhmal • Gereklilik • Ana kural • Hali hazırda • Var olan • Ast • Üst First step Politeness Expression Affection Respect Behaviour Neglect Necessity main rule Already Exist Inferior Superior