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Cisco CTI Integration - NovelVox

Improve customer satisfaction with Cisco CTI Integration. We deliver smart solutions that boost customer satisfaction and optimize your business performance. Give agents full control over calls and caller details, allowing them to handle interactions with ease, ensuring happier customers. Find out how seamless Cisco CTI Connector can benefit your business.<br><br>For more information:<br>URL: https://www.novelvox.com/cti-connector/cisco-cti-connector/<br>Email: marketing@novelvox.com<br>Phone No: 1 9288645100<br><br>

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Cisco CTI Integration - NovelVox

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  1. Improve Customer Satisfaction and Agent Productivity with Cisco CTI Integration

  2. CTI Integration for Cisco Contact Center NovelVox CTI integration for Cisco contact center helps connect your CRM with your telephony system and boosts agent performance with omni-channel support, automated workflows, and built-in productivity add-ons. Reduce Average Handling Time and First Call Resolution with NovelVox CTI integration for Cisco.

  3. Features that Transform Cisco Contact Center NovelVox CTI software come with a range of features that help you transform the way you interact with your customers. ScreenPop Click to Dial Multi-Application Integration

  4. Benefits of Cisco CTI Integration Cisco CTI Integration transforms contact center experience into an automated workflows and simplified interactions between customers and agents. Here are some of its key benefits: Faster Call Resolutions In-depth Reporting and Analytics Productivity to the Max

  5. Improve Customer Satisfaction and Agent Productivity Take your Cisco call center to the next level with NovelVox CTI Integration. Improve the experience for both your customers and your agents. Personalized Customer Support Improved FCR and AHT Data-driven engagements to improve CX

  6. Biggest Library of Cisco Finesse Ready Integration

  7. About us NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction. The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, AI-powered bots, wallboards, and much more.

  8. About NovelVox NovelVox is among the leading contact center solution provider in the world, having 5 global offices located in the United Kingdom, United States, United Arab Emirates, Kingdom of Saudi Arabia, and India. With more than a decade of hard work in providing best-in-class industry-specific solutions, we have made customers in 16+ countries with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. NovelVox creates industry-specific Agent Desktops with further optimization option to enable agents to offer personalized experience. The solution results in having meaningful conversations with the customers or citizens. marketing@novelvox.com www.novelvox.com +1 9288645100

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