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Welcome!

Welcome!. What is a Collaborative Team?. A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals. What Makes a Team Effective?. Shared beliefs and goals Diverse membership

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Welcome!

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  1. Welcome!

  2. What is a Collaborative Team? A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals

  3. What Makes a Team Effective? • Shared beliefs and goals • Diverse membership • Shared leadership • Consensus decision making • Use of collaborative skills • Rules for sensitive issues

  4. Activity What’s Your Teaming Type?

  5. Four Types of Team Members • Thinkers: Careful, precise, formal, private, reserved, logical, inventive, reflective • Directors: Take charge, control-oriented, competitive, motivated to be number one, task focused, achievers, strong willed • Socializers: Optimistic, fast paced, emotional, approval seeking, enthusiastic, impulsive, expressive • Relaters: Easy going, slow paced, diplomatic, predictable, persistent, modest, accommodating, friendly

  6. Four Ways People Operate • Task Oriented (Thinkers and Directors) • People Oriented (Relaters and Socializers) • Fast Paced (Directors and Socializers) • Slow Paced (Thinkers and Relators)

  7. How Can Your Team Support the Different Team Member Types? • Thinkers: Accuracy and Precision • Directors: Power and Control • Socializers: Popularity and Prestige • Relaters: Sincerity and Appreciation

  8. Stages of Team Development • Forming • Storming • Norming • Performing

  9. Forming Stage • Developing a sense of purpose and identity • Trust level low • Communication guarded

  10. Storming Stage • Search for group values, procedures and norms • Possible competing for group control and leadership • Erratic interactions • Communication may be angry, distorted, confrontational

  11. Norming Stage • Develop a shared sense of values, expectations, procedures and traditions • Openness in communication • Issues shared more easily

  12. Performing Stage • Strong sense of “we” and team cohesiveness • Efficient in making decisions and resolving conflict • Interactions patterns are group centered

  13. Skills Necessary for Collaborative Teaming • Exchanging information • Role release • Teaching each other • Communicating effectively • Beware of perceptions • Process for solving problems -Brainstorming solutions -Reaching consensus • Resolving conflicts

  14. Exchanging Information Through Role Release • As a team, look at the handout and quickly count the total number of squares seen. • Write the number of squares you find on a piece of paper and hold it up.

  15. Exchanging Information by Teaching One Another • A volunteer will give directions (without using eye contact or hand motions) to the group regarding how to draw a picture. • The audience is not allowed to ask questions.

  16. Communicating Effectively:Beware of Perceptions • Pick a partner • Each take 1 minute to share something your partner would not know about you • Partner receiving information will: • Listen without interrupting • Report to speaker what they heard/check for accuracy

  17. Process for Solving Problems • Clearly define the issue (if large, break into smaller issues) • Generate solutions • Decide on a solution • Evaluate effectiveness • Revise the plan as needed

  18. Clearly Define the Issue • State concerns/issues as problems to be solved by asking: • What…? • How…? • When…? • Where…?

  19. Generate Solutions Brainstorming: -No critical judgment allowed -Free-wheeling is welcome -Go for quantity, not quality -Use round robin strategy -Set short time period -Record words or phrases only

  20. Brainstorming Activity In your teams: • Think of places to go on a dream vacation • Follow rules for brainstorming • Have someone record ideas • You have 60 seconds • GO!!

  21. Consensus Decision Making Striving to reach a decision that best reflects the thinking of ALL team members

  22. Types of decisions Win-Lose Lose-Lose Win-Win = Consensus

  23. Solving Problems(Reaching Consensus) Before solving ask: • Are persons with responsibility and resources committed to resolving the problems? • What might happen if nothing is done to resolve it? • Does the problem warrant the effort and resources needed to accomplish significant change? • Are adequate time and resources available to resolve the problem?

  24. Guidelines for Making Decisions by Consensus • Assume problems are solvable; avoid win-lose situations • Present your position clearly and logically, listen to each team member’s reaction • Seek out differences of opinions • Involve everyone in the decision process • Look for the next most acceptable alternative when the team reaches a stalemate • Support only solutions with which you are at least somewhat able to agree • Ask, “Is there anyone who cannot live with the solution?”

  25. Consensus Activity In teams: Reach consensus on a dream vacation

  26. Resolving Conflict Reaching a higher level of understanding

  27. Handling Conflict How do you handle conflict?

  28. When conflict occurs: • Face it and negotiate • Allow adequate time to discuss • Commit to resolve • Communicate viewpoint, focus on behaviors not personality traits • Use personal statement (“I”, “me”, “mine”) • Listen to other’s point of view • Be open to new perspectives • Reach agreement on definition of problem • Request and negotiate change WORK TOGETHER

  29. Reasons Teams Get Stuck • Too many meetings • Too much time in a meeting • Too many issues • Too many talkers • Too few talkers • Not making decisions • Rehashing decisions • Not remembering what was decided • Ignoring interpersonal conflict

  30. Team Meeting Process • Assign roles • Set time limits • Conduct Meeting • Celebrate • Review past meeting notes, carry incomplete tasks over as issues • LIST issues • Prioritize issues • Brainstorm solutions • Reach consensus on solutions • Record who will do what by when • Carry over issues not addressed

  31. Roles on Collaborative Teams • Facilitator • Agenda Keeper • Time Keeper • Recorder • Encourager • Observer

  32. How to Begin -Assign roles -Assign times -Celebrate -Review past notes, carry incomplete tasks over as issues

  33. During the Meeting -List issues -Prioritize -Brainstorm solutions for each issue -Reach consensus -Record (who, what, when)

  34. Ending the Meeting -List issues for carry over -List date, time and location of next meeting -Assign member to xerox/ distribute notes

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