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DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014

DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014. Bob Topaz Verizon Networkfleet Empire Clean Cities Stakeholder Meeting. PTEXXXXX XX/13.

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DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014

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  1. DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014 Bob Topaz Verizon Networkfleet Empire Clean Cities Stakeholder Meeting PTEXXXXX XX/13 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

  2. Telematics overview • Telematics benefits – safety, environment and ROI • Telematics data to change behavior • Case Study Eastern Water • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2

  3. Overall fleet budgets are rising, and an additional dimension of Engine Data is • now available. • Centralized decision-making and economies of scale are demanding better, more • fact-based analyses. • The need for managing ‘big data’ and the confidence in data collected is critical. • New trends in accidents related to distracted driving and the explosive Telematics • adoption-rate in the insurance industry. • To help keep maintenance costs in-check through tighter maintenance • management and major repair avoidance. • Continuous optimization to drive on-going value from systems investments – • access to Engine data points provides hundreds of new, untapped optimization • opportunities. • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3

  4. Telematics at 20% penetration • Entering the Majority stage in • which over 75% of buyers will • make their purchase • 100% • 2014 • 20% • 2007 • 2000 • 2010 • 0% • Early • Innovators Adopters • Early Majority • Late Majority • Laggards • Source: Connected Fleet Report 2014 - Analysis of the industry trends, vehicle fleet needs and development of the fleet telematics market • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4

  5. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5

  6. Situation • – Fleet managers have too much data to sift • through, identify key data • Complication • – Information comes from many disparate sources, • accuracy of data is questionable • Resolution • – Telematics solutions that provide trustworthy and • actionable data distributed to decision makers • and managers throughout the enterprise • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6

  7. Fewer Accidents More Work Completed Reduced Liability Reduced Maintenance Costs Less Speeding Optimizing Fleet Size Less Overtime Lower Fuel Costs Higher Fleet MPG Lower Idling Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7

  8. Driver Performance Safety – Hard Braking/Accel Productivity Speeding Fleet Productivity Automating Reporting Carbon Footprint Route Optimization Fuel Cost Management Vehicle Performance Safety Scheduled Maintenance One off maintenance - recalls Enterprise Data Risk/Finance Legal Insurance ROI on Capex and Opex spend Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

  9. SAFETY Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9

  10. The estimated cost of motor vehicle deaths, injuries and property damage • in 2013 was $267.5 billion. – National Safety Council. • The National Safety Council estimates that 35,200 motor vehicle fatalities • occurred in 2013. • Traffic crashes are the leading cause of on the job fatalities in America. • – Avg. cost of non-fatal accident costs $75K • – Avg. cost of fatal accident costs $500K • – 62% of vehicles occupied by a fatally injured worker are registered to a • business or government. (Source: National Safety Transportation Board, 2010) • Source:http://www.nsc.org/news resources/injury and death statistics/Pages/EstimatingtheCostsofUnintentionalInjuries.aspx • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

  11. Indirect Costs • Supervisor's time (rescheduling, making special arrangements) • Fleet manager's time to coordinate vehicle repair, replacement, etc. • Reassignment of personnel to cover for missing employees (less efficient) • Overtime pay (to cover work of missing employees) • Employee replacement • Re-entry and retraining of injured employees • Administrative costs (documentation of injuries, treatment, absences, crash investigation) • Inspection costs • Failure to meet customer requirements resulting in loss of business • Bad publicity, loss of business • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

  12. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12

  13. What Is Distracted Driving? • Distracted driving is any non-driving activity a person engages in • that has the potential to distract him or her from the primary task of • driving and increase the risk of crashing. • There are three main types of distraction: • Visual — taking your eyes off the road • Manual — taking your hands off the wheel • Cognitive — taking your mind off what you’re doing Source:http://www.distraction.gov/content/get-the-facts/index.html Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

  14. Long talk with rider Drink and eat Set GPS Text message 41 Read map Driving after drinking Comb hair 25 Talk on cell with handset 81 59 37 20 36 86 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14

  15. 031 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 2 0 8 Needs Warning 61.8

  16. Fact– Reducing average driving speed lowers fuel cost by 2MPG for a 5 • MPH reduction per hour • National Average – Average driver rides 60 miles per day/average mpg • 22, uses 2.72 gallons of gas/day • Fact – If we take the 22 mpg to 24 mpg drivers will use 2.5 gallons per • day • Fact – Reducing .22 gallon of gas per day per driver (250 x $0.78) results • in: • $ 195 in Annual Savings per vehicle • Source:http://www-nrd.nhtsa.dot.gov/Pubs/811751.pdf • Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16

  17. FUEL COSTS Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17

  18. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18

  19. Annual Gas Savings Comparison 5% Mileage Reduction 10% Mileage Reduction 15% Mileage Reduction $- $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 Example based on 1500 vehicle fleet with an average 1500 miles per month/vehicle and $3.54/gallon Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 19

  20. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20 Lowering Fuel Costs • Reducing Speeding • Fuel efficiency rapidly decreases over 50 mph • – Every 5 mph over 50 mph is like an extra $0.25/gallon • Aggressive driving can lower fuel mileage by • – 33% on the highway • – 5% on city streets Typical fuel mileage 5% 33% Source: U.S. Department of Energy: Driving More Efficiently; www.fueleconomy.gov/feg/driveHabits.shtml Highway Streets

  21. May 1 - August 31 Driver 1 Driver 2 Driver 3 Driver 4 Driver 5 Driver 6 Driver 7 Driver 8 2% 2% 3% 11% 9% 31% 9% 33% September 1 - December 1 +80% +9% -17% +22% -23% 9% 16% 9% 3% 3% 1% 28% -53% 31% -13% -1% % Percent Odd Hours Violation Window Change 6 PM – 6 AM Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 21

  22. Example customer with 260 vehicles Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 22

  23. SUSTAINABILITY Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 23

  24. Annual Environmental Benefit by Emission Type Example customer with 1000 vehicle fleet with a reduction of driven miles, reduced idling, and scheduling maintenance over 12 months Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 24

  25. Total Annual Greenhouse Gas Reductions Millions 135 145 155 Total Annual Other Emissions Reductions Thousands 3,500 4,000 4,500 5,000 Example customer with 1000 vehicle fleet with a reduction of driven miles, reduced idling, and scheduling maintenance over 12 months Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 25

  26. *UHHQKRXVH *DV (PLVVLRQV Select a group and window of time for reporting. 5XQ 5HSRUW Greenhouse Gas Emissions &KRRVH D 5HSRUW 7\SH: ,QSXW 5HSRUW 3DUDPHWHUV: 6FKHGXOH 5HSRUW *URXS: 0LOHV 7UDYHOHG 02/14/2011 6WDUW 'DWH:* 9HKLFOH $WWULEXWH: 12 AM 00 All Attributes 6WDUW 7LPH:. 1XPEHU RI 'D\V:• 1 6XEPLW The Greenhouse Gas Emissions Report allows you to easily determine and report on fleet emissions both in tabular and graphical formats. In addition to Carbon Dioxide, Carbon Monoxide, Hydrocarbons, and Nitrous Oxide emissions are also reported. 5HSRUW: *UHHQKRXVH *DV (PLVVLRQV Selected Vehicle(s): $OO 9HKLFOHV Report Run Date/Time: Report Time Period: *DV (PLVVLRQV (OEV ) (PLVVLRQV 175.4 Pounds 180 160 140 120 100 80 View detailed emissions data in both tabular and chart format, and by vehicle. 9.6 1.2 0.6 ALL VEHICLES 0 Hydrocarbons Nitrous Oxide 3DJH VC 6KRZ 10 SHU SDJH. 9HKLFOH /DEHO 1LWURXV 2[LGH &DUERQ 0RQR[LGH &DUERQ 'LR[LGH 95/19/2911 12:30 30 3'7 Approximate Distance Traveled: 157.0 PLOHV 95/19/2911 12:00 $0 -115111/2011 12:99 $0 Carbon Dioxide Carbon Monoxide +\GURFDUERQV

  27. WATER AGENCY CASE STUDY Eastern Municipal Water District Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 26

  28. EMWD Vehicle Fleet • Over 600 Vehicles • Over 350 On-The-Road Vehicles • o Light-Duty • > Sedans • > Vans • > Pick-Up Trucks • o Medium-Duty o Heavy Duty • Construction Equipment • 328 Total GPS Equipped

  29. Multi Year Return on Investment - Miles Total Fleet Miles 3,000,000 2,750,000 2,500,000 2,250,000 • First year of mileage • reduction = 9% • Since then, an • additional 2% drop, • and holding the line • on the initial 9%

  30. Total Fuel (Gallons) 500,000 450,000 400,000 350,000 300,000 First year of fuel reduction = 14% Since then, an additional 3% drop, and holding the line on the initial 14% Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 29

  31. First Year Return On Investment $900,000 $800,000 $700,000 $600,000 Fuel Labor Combined Fuel & Labor $500,000 $400,000 $300,000 Cost $200,000 $100,000 $0 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

  32. Example customer with 260 vehicles Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 31

  33. Speed

  34. Speed

  35. Reduction in Vehicle Accidents

  36. Reduction in Liability

  37. THANK YOU Bob Topaz Verizon Networkfleet Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 36

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