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Organizational Leadership. Presented By Anne Mayer Director Employee & Organizational Development February 2009. Presentation for CAP Study Group. Definitions. Leadership: The act of influencing others to work toward a desired goal.
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Organizational Leadership Presented By Anne Mayer Director Employee & Organizational Development February 2009 Presentation for CAP Study Group
Definitions • Leadership: The act of influencing others to work toward a desired goal. • Organizational Leadership: Guiding, directing and influencing individual and group behavior and activity toward setting and achieving the organization’s goals. • Management: The process of achieving organizational results through people and other resources.
Organizational Leaders – It’s a Balancing Act People Process Relationship Task Inspire Direct Empathy Expertise
Leadership, Management &Authority Leaders Formal Informal • Positional • Traditional • Organizational authority • Emergent • Unofficial • Accepted authority Pg.140
Leadership & Power Power Position Personal Type Coercive Power Legitimate Reward Expert Referent Source Organization-al position Tangible & non-tangible rewards Negativeconsequences& fear Knowledge& access to information CharismaPersonality Typicalresponses • Short-term compliance • Resistance • Commitment • Reactive • Sustained commitment • Compliance • Short-term commitment • Compliance Pg. 141-143
Classical Management Theories: X, Y, Z Theory X • Assumes that people are lazy; they hate work to the extent that they avoid it. • To get people to do work, they must be rewarded, coerced, intimidated, and punished • Workers have no ambition, no initiative • Theory Y • People want to work and grow. They will actively seek responsibility. • Reward is in the freedom to do difficult and challenging work by themselves • Employees are motivated by desire to satisfy unfulfilled needs. (DouglasMcGregor) • Theory Z(William Ouchi) • People want to have responsibility and be involved in decision-making • People expect career path with formalized opportunity for promotion • Employees seek long-term employment and concern for family Pg. 152-153
Miscellaneous Chapter Concepts Types of power Theories X, Y, Z Participatory management Empowerment Delegation of authority Chain of command Self-management Job enrichment Total quality management Types of organizations
Thank you Employee & Organizational Development Division of Finance