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WORLD FM DAY June 4 th , 2014

WORLD FM DAY June 4 th , 2014. Supercharging Shareholder Value. DECLAN HAYES Managing Director Deloitte Corporate Finance Limited. Introduction Congratulations to you all on World FM day

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WORLD FM DAY June 4 th , 2014

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  1. WORLD FM DAY June 4th, 2014

  2. Supercharging Shareholder Value DECLAN HAYES Managing Director Deloitte Corporate Finance Limited

  3. Introduction • Congratulations to you all on World FM day • Theme for this year: Focusing on how we connect with our own organizations, how we understand our clients and importantly, how we can tailor and share information and learning to growindividual businesses and the profile of the wider industry • Supercharging stakeholder value Facilities Management is a hot sector for investors but from which all stakeholders can benefit • Growing a successful business What makes facilities management a great sector to find many of these (an independent investors perspective).

  4. Caveate !

  5. What our independent investors are most interested in at the moment • Truly integrated FM solution businesses • Innovative FM providers • Exposure to the following sectors • Health • Education • Oil Field Services Q&A

  6. The Challenges of growing a Facilities Management company BILL HEATH Managing Director Macro International

  7. Challenges • Company roots • Developers, Construction, Real Estate, Single Service provider, In-house teams • Shareholder interest and business strategy • Service offer • Understanding FM, developing service capabilities, quality of delivery, work process and systems, technology • Quality of delivery and information management • Geography • Where to go, market size, follow clients • Stretching reach, loss of control

  8. Challenges • Brand recognition • Marketing, collateral material, web site • Feedback • Regulations • Commercial registration, visas, industry controls • Keeping abreast of change • Client/Commercial • Relationship • The right Contract • Payment • Fair return and retention

  9. Challenges • People • Culture, team spirit • Recruiting good people, personal links • Retention – career, reward, recognition, thank you, exit treatment

  10. Thank you bill.heath@macemacro.com

  11. WORLD FM DAY June 4th, 2014

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