The Leadership Quest

1. The Leadership Quest Presented to the Washington Association Medical Staff Services by John Pastrano, BBA, CPMSM, CPCS April 24, 2019

2. The Leadership Quest

3. “Leadership is the process of influencing others in a manner that enhances their contribution to the realization of a group goal.” (Oxford Handbook)

5. The Leadership Quest Leadership is not simply a position, it is a discipline that relies on skills that need to be continually cultivated and strengthened.

7. Situational Leader Focused on readiness of followers to take part in the work and the character of the team Mahatma Ghandi Exemplary Leader Walt Disney Models the way, inspires shared vision, challenges process, encourages the heart Transactional Leader Napoleon Bonaparte Task-oriented, structural, appeals to self-interest of each group member, takes responsibility Transformational Leader Margaret Thatcher Generates vision, appeals to shared values & common goals, empowers team members

8. \ Autocratic Leader Restrictive, focus toward the manager who exercises power, decision-making and control Adolf Hitler Democratic Leader Steve Jobs Focus on the group as a whole, function & power are shared, manager is part of a team Laissez-faire Leader Nelson Mandela Non-interference into the process, watching from aside, but not abdication Visionary/Inspirational Leader Elvis Presley Charisma – key in transforming followers & their goals & values, appreciation of personal identity

9. The New Psychology of Leadership Leader Charisma & Personality Traits vs New concept of Leadership

10. The New Psychology of Leadership Charisma vs Consensus

11. The New Psychology of Leadership Position counts, but not the way you think

13. The New Psychology of Leadership Shaping vs Enforcing

14. Who do you think you are?

16. Who do you think you are? Enthusiastic Responsible Intelligent Creative Adorable Who do you think you are? Courageous Fair Witty

17. The problem with your thinking #%*!$*(!*# %*@(#* Leader of the Year The problem with your thinking

18. Leadership Traits and Skills • Natural talent • Passion • Determination • Intelligence • Charisma • Experience • Self-Awareness

19. …If you lack self-awareness you can’t change. Why should you? As far as you’re concerned you’re doing everything right. ~Jim F. Whitt The Transformational Power of Purpose January 2002

20. Lack of Self-Awareness • Sleeplessness • Imbalance • Stress • Loss of Control • Lack of Motivation

21. Lack of Self-Awareness • Missed Opportunities • Mediocrity • Dullness of Mind and Body • Damaged Relationships

22. Self-Awareness ……the ability to think about yourself and your relationship with the world around you.

23. Self-Awareness • More fulfilled • Stronger relationships • More creative • More confident • Better communicators

24. Self-Awareness • Less likely to lie, cheat, steal • More likely to be promoted • More effective leaders

28. Training Your Brain to Think Think about your thinking while you are thinking

29. Train Your Brain to Think • Know what you know you don’t know • Adjust your attitude • Build relationships • Communicate more clearly • Become a Servant Leader • De-stress

30. Answer “Yes” or “No” • I understand the reasons for my feelings. • I understand how other people’s experiences affect their feelings, thoughts, and behavior. • I manage stress well. • 4. I focus on opportunities rather than obstacles.

31. “Yes” or “No” • I’m calm in the face of pressure or emotional turmoil. • I try to understand why people behave the way they do. • I readily understand others’ viewpoints, even when they are different from my own.

32. The Psychology of Leadership • A Strong and Effective Leader: • Is authentic • Is receptive to feedback • Brings out the best in people

33. “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” • ~ Jack Welch

34. Self-Actualization Personal Growth and Fulfilment Esteem Needs Achievement, Responsibility, Reputation Belonging Needs Family, Relationships, Work Groups Safety Needs Protection, Security, Order, Law, Limits, Stability Biological and Physiological Needs Basic life Needs – Air, Food, Drink, Shelter, Warmth, Sleep Abraham Maslow (1908-1970)

35. The Psychology of Leadership • A Strong and Effective Leader: • Create a common “us” • Shape what followers want to do • Dispel an exclusive top-down hierarchy • Do not rely on fixed personality traits • Select personality traits specific to a purpose

36. The Psychology of Leadership • A Strong and Effective Leader: • Build relationships between self and group • Understand group beliefs and behaviors • Restructure group beliefs and behaviors to a purposeful identity • Foster shared goals

37. Practical Leadership 1. EXPLAINyour anger, don’t express it and you will immediately open the door to solutionsinstead of arguments.

38. Practical Leadership • Inspire a shared vision • - Shared importance • - Shared values • - Shared excitement • - Shared pride • - Shared purpose

39. Practical Leadership 3. Allow for creativity and risk taking - Encourage and support initiative - Encourage creative thinking - Look for opportunity in failure - Acknowledge failure and move on

40. Acknowledge failure and move on Amazon1:10success = 9 failures out of 10

41. Practical Leadership 4. Enable and Equip others to take action - Facilitate connections & relationships - Encourage self-worth & determination - Provide tools for success

43. Practical Leadership 5. Engage and Motivate - Make it personal - Recognize contribution to “us” - Celebrate tiny accomplishments and victories as well as big

44. “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” ~Jack Welch

45. Practical Leadership Celebrate the spirit of “US” every day Because the success of a leader is found in the success of the followers

47. THANK YOU! Contact Information: John Pastrano, BBA, CPMSM, CPCS Email: John.Pastrano@tenethealth.com