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Data-driven Organization The Journey. First Step. What does it mean for us to be “Data-driven”?. Use data to make better decisions in our organization Collect appropriate data and analyze it in a meaningful fashion Improve quality of our services
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First Step What does it mean for us to be “Data-driven”? Use data to make better decisions in our organization Collect appropriate data and analyze it in a meaningful fashion Improve quality of our services Get the data into the hands of the people who need it Increase efficiency and effectiveness
Second Step Develop a description of our belief system Regardless of how good we are, we will strive to be better We are not asking you to do more with less; we want you to do things different Doing good is not good enough
Third Step Data evolution - Stages Wisdom 2015 Knowledge 2014 Information 2010 Data 2005
Stage of Data Data 2005 • Had a wealth of data across the agency • Data silos • Lack of consistency
Stage of Information Information 2010 • Added value to data and information • Central location • Minimized inconsistencies
Stage of Knowledge Knowledge 2014 • Use internal data to select, facilitate, and monitor quality and impact in real time through all our programs
Stage of Wisdom Wisdom 2015 • Strategic planning and decision-making is based to a large extent on internal information, analysis and relevant external information available in the market
Data evolution - Stages Wisdom 2015 Knowledge 2014 Information 2010 Data 2005 • Added value to data and information • Central location • Minimized inconsistencies Use internal data to select, facilitate, and monitor quality and impact in real time through all our programs Strategic planning and decision-making is based to a large extent on internal information, analysis and relevant external information available in the market • Had a wealth of data across the agency • Data silos • Lack of consistency
I have learned that… • Transforming to a data-driven organization can take years to achieve • If the ED is not fully committed to the transformation, nothing happens • Using the 20/80 rule has been very helpful during the transformation process • Although NPOs do not have all the economic resources needed to embrace a transformation, there are partners who are waiting for an opportunity to help
Resources • Books • Jim Collins – Good to Great • Allen Grossman – High Performance Nonprofit Organizations • Key Partners • Dominican University – Green MBA Business Program • Sonoma State University – M.A. in Organization Development • United Way of the Bay Area – Impact Learning Circle • Tipping Point Community - Grant-making organization • Skill-based volunteers
Thank you! Omar Carrera Associate Executive Director OmarC@canalalliance.org 415-306-0423 www.canalalliance.org