CENTRAL 1 O.C.S.C.C. No. 903 Annual General Meeting –November 29, 2017

1. CENTRAL 1 O.C.S.C.C. No. 903 Annual General Meeting –November 29, 2017

2. AGM Agenda • Confirmation of Quorum • Introductions: Board of Directors, Property Manager, Auditor, Chair • Presentation of Audited Financial Statements: Annette Jensen, WG Chartered Accountants • Appointment of the Auditor for Current Fiscal Year • Approval of the November 15, 2016 AGM Minutes • President’s Report • Appointment of Scrutineers • Nominations • Election of one (1) Director • Election of 1 position for a 3 year term for which all Owners may vote • Election Results • Motion to Destroy Ballots • General Discussion • Adjournment

3. CENTRAL 1 O.C.S.C.C. No. 903 Annual General Meeting –November 29, 2017 President’s Report – A Year in Review

4. A Year in Review • Introductions • Reserve Fund Study Update • Financial Summary • Ontario Changes to Condo Act • Items of Interest • General Reminders • Questions • Thanks to Our New Neighbour – Domino’s Pizza for the donated Pizza

5. Introductions Board Members • Marty van Gaal (term ending Fall 2018) – President • Rick Butson (term ending Fall 2017) – Secretary • Krista Nonnenmacher-Biddiscombe (term ending Fall 2019) – Director Property Manager (Taggart Realty Management) (1 year contract – May 31, 2018) • Michelle Compton (email: mcompton@taggart.ca) • Viktoriya Neadow (assistant) Concierge (employee of the Condominium Corp) • Patrick Lebrun (email: conciege@central1condo.com)

6. Reserve Fund Study Objective • Set up a schedule for the anticipated repair and replacement of common element items • Create a special account for major repair items and replacement of common elements and assets of the Corporation • Determine the annual contribution necessary to maintain an adequate balance - for the 30 year period of the study • Satisfy the legislation regarding the Condominium Act, 1998 and related regulations • Follow Investment Rules • All investments must be 100% guaranteed • Federal or Provincial (no limit), Banks ($100,000 CDIC insured) • Update study every 3 years (paper, followed by full inspection) • Paper Study - spring of 2016 (completed) • Full Study – spring 2019 • Study cost is paid from the reserve fund

7. Reserve Fund – Plan and Financial Summary • 2016 Paper Study • 2% increase for next 3 years • assumption of 2% inflation and 3% interest for next 30 years • Current Audited Balance May 31, 2017 - $1,476,339 • investing in 1 to 5 year GICs (rates of 1.55% to 2.45%) • Withdrawals To Date • $28,713 for Gladstone Replacement Garage Door • $2,170 for 2016 Paper Study • $50,467 for Parking Garage Membrane Repair (partial) – in Plan, 2019 • Planned Withdrawals in 2017-2018 • $7,582 Replacement treadmill in fitness room, in Plan for 2019 • Repainting building (In Plan for 2018) • Information Only - Peeling Exterior Spandrel Glass Replacement

8. Contracts

9. Shared Facility Allocation

10. Financial - Summary • 2016-2017 Year End • Operating Cash Surplus - $170,827 (previous year -$206,109) • Reserve Fund - $1,476,339 (previous year - $1,190,005) • Operating Surplus is invested in high interest saving accounts • 2017-2018 Financials • Sept 2017 financials – projecting a small surplus • General Repair/Contingency – under budget • Insurance and Water - over budget • Landscaping, Garage, Mechanical – over budget • 2.0% increase (previous year – 2.0% increase) • 47.1 cents/sqft/month (previous year was 46.2) • Additional Security Cameras - $17,700 (from Surplus) • Flushing Main Kitchen Stacks (from Surplus) • One Time Cleanout Installation - $17,034 • Stack Flushing - $14,690 (every 3-5 years) • Green Loan Retirement (from Surplus) • $95,042 balancing owning on October 1, 2017 - PAID

11. Ontario Changes to Condo Act

12. Ontario Changes to Condo Act • $1.00/unit per month (effective September 1, 2017) • $25 to access online dispute resolution • $50 for a Tribunals mediator • $125 to submit the dispute to the Tribunal • Directors Training • Mandatory for all directors • 6 months to take the training • Valid for 7 years • Existing directors are grandfathered • Effective November 1, 2017 • Must comply with the disclosure obligations

13. Other Items of Interest • Information Session – June 14, 2017 • Revised rules • Christmas Lights on railing • Definition of Dogs to pets • Bike Tags • Proposed Bylaw and Rules: • To reduce insurance cost – revise standard unit description and less uncertainty in what is Corporation responsibility • Smoking Survey – not conclusive, 50/50 • Canada Post Lockers – P1 and P2 • New rules for Parcel Pick-Up • Composting Survey • Impark (public parking) investigating options for car charging stations • Gladstone Garage Door coded door entry device (bikes, foot traffic) – will change code • Building appraisal for insurance – increased from $54.5m to 69.4m (increase of insurance - $55,263, higher than budgeted) • FOB audit completed • Rented new storage locker ($136 per month) • Small parking space in P2 ($75/month) – still available • Balcony Fires – Potted Plants • Flood of June 20, 2017 • Impacted 26 units • Information Session Held – June 21st • Water shut off for heat pump

14. Other Items of Interest (continued) • Minimum of 6 Month Leases • Short term use of units (e.g. Air BnB) not allowed • Issues with HVAC (heat pumps) in Units – Unit owner responsibility • Monitor installed at Gladstone Desk, visibility of security guard • Improved security, proceeding with installation of additional cameras on all floors (at elevators and in garbage rooms)and repairs to existing • Purchased rowing machine • Facebook cleanup • New plants (Gladstone), investigating options for Courtyard plants • Painting of Garage Floor lines and numbers • Deputized Concierge and Board Members to issue by-law parking infraction tickets • ONLY - Clothing/Bottle deposit donation boxes • Bulk items to the Curb on Bulk Item Day (not garbage room) • P2 washing station – ongoing hose damage • Gate to be installed at Gladstone diesel fill-up area • Amenity Room • free booking for Central 1 community events • Booking requires Owner approval • Modification to walls trim prior to repainting room (control wall damage)

15. Other Items of Interest (continued) • Alternate Options for Communication with Owners – Web Based Service Provider – approx. $5,250/yr • Great Canadian Condo Winner for Eastern Ontario, Next Canada! • Investigating Alternate Carpet Cleaning Methods • Flushing of Drains – installing of cleanouts • Weeding for Green Roof • Electrical Sub-Metering – Enercare 10yr contract end date of January 18, 2019. • Initiated discussions with Enercare • $13,005 cost at end of term • Current EnerCareFee of $18.16/month per meter • Reached out to Ottawa Hydro • All unit doors MUST be on a Condo Master Key system (Abloy or Schlage) • Peeling of Film on Spandrel Exterior Glass – investigating options and will discuss with our lawyer • Smoking and Marijuana – Rules • Painting of common area walls, baseboards, and doors/frames • Reduce security coverage by 2hrs on Friday’s (addresses increase in minimum wage impact on budget) • Best Western Hotel (O’Connor) – Condo Corporate Rate

16. Other Items of Interest (continued) • Scheduled Items • Regular Maintenance (every 2 months) • Garage Doors, Garbage Chute/Compactor, Boilers, Closed Water Loop, Fitness Equipment, Elevators, Landscaping • General Cleaning (7 days per week, 5 days - entire building – 2 days - elevators and lobbies) – Approx. $85,000 • Carpet Cleaning (entire building 2 times/yr, 2nd Floor 4 times/yr), spot cleaning between • Window Cleaning (annual)- Approx. $10,000 • Garage Floor Cleaning (spring and fall)- skipped 2017 fall cleaning (saving of $3,022, Concierge power cleaning ground level and ramp) • Investigating cleaning of pipes • Weekend Security (Friday and Saturday – 7:30pm to 2:30am, Sunday 7pm to 11pm) – Approx. $20,000 • Also used for cover Concierge Vacation

17. Volunteers Wanted! • Landscaping • What to do with Courtyard • Ongoing maintenance (spring – summer – fall) • Composting • Survey results are coming in • will require committed volunteers (3-7) to initiate the program (take bins from Gladstone garbage room to curb and return)

18. Communication • Owner to Owner for issues that are impacting each other (e.g. noise, general water leaking/damage, smoke) • ONLY the owner (except for emergencies) is to communicate with the Property Manager • Owner can make a request to communicate with the Board (via Property Manager) • Renter – (except for emergencies – e.g. water leaks) report issues/concerns to their LANDLORD ONLY • Owner is responsible to communicate the name (s) and contact information of their tenant to the Property Manager and provide a copy of the lease • Owner is responsible for the actions of their tenant • Owners are responsible to inform their tenant of declarations, bylaws and rules • Serious problems in a unit (e.g. fire, major water spill) that will seriously impact other units are to be reported immediately (911, Concierge, Property Manager, After-Hour Emergency Line)

19. Communication (Continued) • Communication with Concierge • Booking the Amenity Room and Elevator (for moving) • Reporting possible Declaration, Bylaw and Rule infractions • Parcel pickup • Reporting Common Element Issues (e.g. Garbage Room/Chute, Amenity Room – AV system, Fitness Equipment, Garage Doors) • Changing Unit Lock Cylinder (must stay on building master key system) • Not involved with issues within the unit (e.g HVAC and thermostats, HRV) or issues from other units (unless deemed an emergency) • Hours at Gladstone Desk (between these hours, somewhere in building) • Monday to Thursday, 8:00am to 8:30am and 4:30pm to 5:00pm • Friday, 8:00am to 8:30am and 2:30pm to 3:00pm • Lunch 12noon to 1pm • central1condo.com (continually upgrading) • Booking forms (elevator, amenity room) • Abloycylinder order form • General Information (e.g. programming thermostat) • Declarations, Bylaws, Rules • Amenity Room Booking (must book if 8 or more in attendance) • Contact Information

20. Reminders for Owners and Residents • Reminder notices will be issued to residents/owners, followed by warnings, administration fees, etc. • Balconies/Terraces • Permitted: Plants (completed form to property manager), Screen Door (completed form to property manager) quality seasonal furniture, electric barbeques only • Not Permitted: items on hanging on railings, gas/charcoal barbeques, bikes, non-patio items (e.g. tires, picnic coolers, sports equipment, boxes), non-outdoor rugs, camping chairs, dead plants, laundry racks/clothes drying, pet litter pans/grasses, etc. • Weeding of terraces is an owners responsibility (extra strength vinegar) • FOBs and Garage Door Remotes - can not be sold without PM approval • Parking Spots • No storage of any items, only bikes allowed. • Can only be rented to residents and sold to unit owners • Noise & Disturbances: • All residents are entitled to quiet enjoyment of their unit. • Report disturbances to Concierge/Security Guard • Keep Log and Report to Ottawa By-Law (3-1-1) • City Councillor (Catherine McKenny) for issues outside the building (613-580-2424) • Bicycles – not allowed on balconies/terraces nor in elevators or lobbies • Water floods – largest condo insurance claim - locate your units water shut-off – normally in back of bathroom vanity panel

21. Reminders for Owners and Residents • Smoking: • Not permitted in any common area, including 2nd level courtyard and stairwells • Do not throw cigarette butts from balconies • Dispose of cigarettes in disposal receptacles (e.g. not in plant pots) • Control Your Pets: – Not allowed in Courtyard, Fitness Room, Amenity Room. • Must be on leash in all other common element areas of the building (ingress and egress) – “No dog business” on exterior landscaping beds, exclusive use common element balconies/terracesand neighbouring properties • Damage & Theft: • Residents are responsible for the actions of their guests • Theft and damage of condo assets cost everyone • AV System, Damaged Walls, Pool Table, Fire Exit Map, Fire Extinguishers, Glued Door Bolts, Open Fire Hose • Garbage Chute Blockage – Inappropriate Items!

22. Reminders for Owners and Residents • The Condo Corporations responsibility ends at a unit door. The owner is responsible for all items within their unit, such as • Entry Doors - handles/locks • Patio/Terrace Doors – inside hardware • Replacement and/or cleaning of filters • Issues with the HRV (Heat Recovery Ventilator) and HVAC (Heating, Ventilating and Air Conditioning) • Items related to interior plumbing and fixtures • Noises generated from within the unit • Flooring – wood, tiles • Importance of Unit Owner’s carrying their own personal insurance • Provide a copy of the standard unit description and corporation’s updated insurance certificate to your insurance company to ensure that you are properly covered • Included with your purchase and sale documents • Can request documents from our Property Manager

23. Backup Slide

24. 5 Year Condo Fee Summary

25. June 1, 2017 to May 31, 2018 Budget

26. June 1, 2017 to May 31, 2018 Budget

27. June 1, 2017 to May 31, 2018 Budget

28. June 1, 2017 to May 31, 2018 Budget

29. Heat Pump – Shut Off

30. Heat Pump – Shut Off

31. Heat Pump – Shut Off

32. Heat Pump – Shut Off